Hotel Viking - Newport

Loved the friendliness of the staff. The spa and the restaurants. Didn't like the extra charges.....

It was fabulous,would stay there again!

Very disappointed in the hotel. Paid a high price for the room which was musty smelling, bathroom ceiling paint was peeling, the sink had a huge crack in it and the toilet seat was chipped. I complained at the front desk after the first night and they moved us to the third floor from the first. This room was better, but still this hotel charges top prices for an outdated and very in need of renovation facility.

We had great expectations for Hotel Viking, and upon first impressions it did indeed live up to them. The hotel itself is pretty, and it's in a great location. Check-in was quick and easy despite the wedding crowds (and there were a bunch of them) and service overall was great. But once in our room, that's where the cracks (quite literally) started to show. The room was TINY. But that's still ok. The bathroom was TINIER. And the room on the whole was showing lots of wear and tear and it is definitely in much need of some refreshing and upgrading. Parts of the ceiling looked like it was starting to show signs of some kind of damage, maybe water damage. Same for the bathroom, it was cramped and there were cracks and overall condition was less than fantastic.

Hotel was over priced for what you get. Service was mediocre.