Hotel Viking

Beautiful hotel, a lot of hidden fees, including $40 for vallet that they don’t tell you about, beautiful room, it was obviously recently painted, and had spilled paint, and paint splatter all over the bathroom floor

It was a fabulous hotel, great location, great staff and extremely comfortable suite

Great hotel. Clean and the staff were very pleasant and helpful. Highly recommend this hotel!! Great central location to be in Newport also.

1. Hotel is under-construction and it starts at 7am. Asked why not start at 9am or later and they said "yeah we asked" and it continued for four straight days 2. Asked to be moved to another area, but all rooms are booked since half the hotel is under renovation. 3. Room isn't cleaned for three days in a row, call front desk and they say "oh sorry, we'll send someone tomorrow" 4. Order room service and nothing for an hour, call kitchen and they say "oh sorry, we'll make that right now" 5. Smoke detector starts randomly beeping at 10pm, call service and they send someone down in about 20 min. They replace the battery, and about 30 min later it starts beeping again. So at 11pm they come back to install another battery. They comp'd some of the resort fees, but that doesn't make up for the vacation time lost, flights spent, etc for an absurdly inept management and service.

Hotel currently undergoing renovation which was really quite a mess, and very inconvenient with the need to walk long distances, down one lift, walk again, up another lift and then further walking along another corridor and down some stairs to reach our room. All while avoiding workers and not wanting to touch anything from the dust. Lady on the front desk was excellent. The resort fee of $25 seemed a bit of a con really, given most of what it provided was only available at the weekend and we were there midweek. Hotel itself was lovely though. I imagine it would be packed and v expensive during high season.