Best Western Hotel Cologne Airport Troisdorf

I booked this hotel for 4 rooms and paid for all the rooms and overnight parking for everyone. All of us had to leave at different times so all was good, but when my three friends went to leave, they were asked to pay for the parking token again to leave the property. This really is a bad situation as I explained this to the front desk clerk and left the names of the other guests in my group with him. I guess he couldn't remember this information for one hour until the others checked out. Very bad and parking should be included if you are staying at the hotel as a guest! We will choose another hotel next time because of this.

We got in a little later than expected but when we finally found the hotel and a decent parking spot, we were thoroughly impressed. Very nice and friendly staff. The entire area was clean clear and organized. Our room was bright and clean. Nice stay indeed.

Overall stay was fine, best thing about the hotel is that it is very close to the motor way. What I did not like is the parking at the hotel, it gets full early in the evening and First night I reached hotel 10:30pm, there was no parking space, asked at reception to give any idea about where can I park and the receptionist literally said I don’t know just go. I end up parking in the drive way at a place where it was out of the way without creating any problem then I the morning I found a warning letter on my car screen. Following evening came back to hotel about 6pm and barrier did not open I had to walk through the parking and there were 5 empty spaces I went to reception and got similar answer as I had previous night. Told him that there are many empty spaces the he agreed to open the barrier from inside, I wonder probably it was the same case previous night. The staff is helpful but when it comes to parking they don’t really care to help.

I had a great stay, thank you.

THe hotel was OK. Complimentary breakfast that was good.

Good, Clean and well maintained hygiene in the hotel. Location very close the business place where I was suppose to visit as well as to the Airport. Excellent breakfast (Good for Vegetarians as well). Cooperative Hotel staff and good service offered. I was in the Hotel form almost 5 nights and extremely happy with the stay. Everyday I leave early in the morning and arrive in the evening and the room looked as if like I am checking in again. Excellent cleanliness maintained. need to have a Sauna or a fitness centre. this would definitely help.

Great room and great Breakfast

Very good Breakfast buffet

Great Breakfast buffet