Bay Gardens Hotel

Wonderful holiday,enjoyed our stay at The Bay Gardens Hotel..exceptionally clean. Beautiful gardens which are very well.maintained. All staff were very friendly and most helpful. Enjoyed a good breakfast.We have no complaints about this Hotel. This is our second visit.

The hotel is not a big hotel and the gardens and pool well maintained. The soap, bathroom soap etc are of good quality. The room itself is not very big and though not dirty never got the feeling of spotless. I had dirty glasses in my room and they were never changed in three days. The sheets were never changed in three days. Breakfast was good but I have had wider selections from other hotels in Rodney Bay in the same price point. Also it was good but not great. The service was good but not excellent except for Alex/Alvin at check in, no one was overly friendly or smiled allot but no one was ever rude to me.

As it's so difficult to find a reasonably priced hotel in the Caribbean, this was perfect for our needs. A real bargain at the price considering it included a good breakfast (with a welcome range of local options) and the use of the Beach Resort sunbeds and facilities just a 15 minute walk - or shorter shuttle ride - away. If anything, the Hotel is better placed than the Resort for the plentiful Rodney Bay/Reduit Beach restaurants so a great option for B&B only. Really enjoyed the freedom. Local buses stop virtually outside and there is a large supermarket a minute's walk away. Comfortable accommodation was only let down by a weak shower, although our initial room (201) was nearer the road and kitchens, and noisy throughout the night. The staff were helpful in moving us to a more suitable spot. The evening entertainment is an acquired taste. Unavoidable from the rooms around the pool if it's not your thing, but it doesn't run excessively late and is not on every evening. The hotel can't compete with a luxurious all-inclusive resort, obviously, but it is comfortable, friendly and, by St Lucia standards, terrific value.

We werw disappointed on several levels with the Bay Gardens Hotel. We had booked a suite with with 4 beds and instead, we had two rooms, each with a king bed. Thus one of us slept on a pull out on a room where the air connditioning did not work. The hotel room was very loud at night as it backed up to the highway. Upon checkout, the staff member told me that all I owed was resort fees and VAT. When I showed her that my hotels.com receipt said all fees paid, then she said it was a "donation" that I could make if I desired. Furthermore, read the description carefully. The hotel is not on the beach and a shuttle will take you to the Bay Gardens Resort every half hour. The Resort is very nice, but service is extremely slow for food.