Chelsea Hotel, Toronto

There were plenty of negative reviews for the Chelsea TO but my family and I had a pleasant stay. Elevators super fast, rooms clean, pool & family area fun for kids, and subway station and trams nearby to get you anywhere. We stayed at a promotional rate- I wouldn’t pay $200/night personally but was completely acceptable for our rate. No frig in room was the only bummer

Our friends room was not ready at 3 and still not ready at 6.30. She had to wait 20 minutes to check in. Our rooms were quite delapidated and the whole hotel looked tired. Room did not have fridge. The safe in the room was very badly located under the sink almost at floor level so one had to get down on your knees to access it. Overpriced/poor quality

The noise from the air conditioning as well as the street made it very difficult to sleep. The room in particular the bathroom needs serious updating. The buffet restaurant made it complicated to just have fruit and coffee for breakfast as the price per person is $26.50. The hotel was convenient for where we needed to be.

A good, comfortable hotel in a good location. Walking distance to many things one is in the city for.

It was ok. Staff were friendly. Hotel is just dated. Elevators were a little sketchy, but worked. Not a bad hotel. Just not a great one.