Dreams Curacao Resort, Spa & Casino - All Inclusive

Loved it

The entertainment was A . The service was way below par. Almost All the beach and poolside chairs were broken. Room service which never appeared, for many guests, not just my party. Restaurant and buffet Food was edible. Service was terrible. Wait time for restaurants was appalling. This property has so much potential with the right management and staff and upgrade of equipment.

Patrice at check in was nice but when i went back about 15 minutes later and her a question she said "What did I tell you at check in?". The rest of the stay went downhill after that. Most of the bar staff was extremely rude. The first one I encountered, who was standing at most two feet away from me, finished whatever she was doing then walked out from behind the bar and just left without saying anything to me. Another bar staff said to me "I can't help you" and just walked out from behind the bar after I asked politely for a drink. And this person had served me before so I know they could help me. Food was always cold, very limited and always the same. Never been at a resort with such sad food choices. Restaurants were very slow and food was cold. Only hot food was the buffet night before we left. Breakfast was the same all 7 days we were there. Constantly running out of plates and food. Only way things were refilled was if staff was told. Staff never seemed to notice on their own. Would order soda or coffee at breakfast. 50/50 whether or not you would get it or if it would be what you ordered. If you did not get it you would look for your server and they would either be standing around, talking to another server or clearing off another table. Extremely poor service. The resort had garbage all over the place. Nothing ever seemed to be cleaned up. Definitely need more service staff but there was definitely a lot of sales people walking around all the time!

Outdated, poor service, horrible food and nothing to do.

Room’s bathroom needs cleaning daily. Bathroom shower curtains need washing. Staff needs to be more courteous and affable especially those at front desk.

PLEASE SAVE YOUR MONEY Terrible service and horrible food. The property only had one bar servicing the entire hotel. The bar only had two people working most of the time. The average time to get a drink was approximately 15 minutes. I spend a lot of my time on line waiting for mediocre food or in line at the bar. Every guest that i spoke with at the resort said that they would never come back. The beach and pool chairs were falling apart. The worst food and drinks that i had at any hotel.