Embassy Suites by Hilton Portland Maine

The room was pretty run down. Door was falling off on one of the cabinets. Everything was clean but had a smell to it and just felt very used.

We can for a funeral in support of family my wife and I w /son enjoyed the hotel very comfortable stay.

Amazing stay . Very clean quiet.

Free room upgrade.

I enjoy embassy suites and wish I could stay there more often, great evening reception, and excellent breakfast buffet. The food at the evening reception could be improved perhaps consider adding fruit, or a tastier potato salad? The first day, I noticed that the hallway had an odor, I commented on it on my initial check in with Hotels.com and wow- the manager called and left a voicemail and the hallway smelled so much better when we came back! Turns out someone was likely smoking in a room when they shouldn't have so the smell came back a little, but I loved that the staff was very responsive about it. The hotel location is a major downfall. They clearly state where they are located, but the hotel's name makes you think you really are downtown close to the old port but you are really closer to the airport. I would recommend a name switch to prevent confusion for people like me who had been city-hoping so my bookings became a blur (they do have a shuttle that runs a few times a day). Our "king" size bed was also decidedly "queenish" but the front desk assured me that those were king size beds. Overall great stay, if I am ever in Portland Maine again I will certainly try to stay here. Thank you