Willard InterContinental Washington

The Willard was decked out with Holiday Finery with a nice touch of Christmas Carolers in the evening. A good stay as always. A great breakfast at the Cafe du Parc and all the amenities one could care for. The heaters under the entrance awning were terrific while waiting for my ride (stuck in DC traffic) on a cold and damp day.

The hotel was beautiful however we had asked for adjoining rooms. The receptionist informed us there was one room that was being serviced/cleaned and they would call when it was completed. The receptionist never called. I went down to inquire and they told us the room had a heat problem and could not be fixed. No call. Had I not gone down to the desk and inquired I do not know how long we would have been waiting...we finally get a different, not adjoining to our other reserved room. Then we get into the room and the water to the shower would not work on any temperature than “hot”...

lobby awesome, check in and check out awesome. Room was less than expected. large but furnished and arranged strangely, so furniture was not geared toward comfort or using it all, heating wasn't work, engineering visited and helped a bit, but overall, not what i was expecting my experience to be.

Absolutely loved my stay! Everything was pristine. I was able to be there at the start of the Christmas season and enjoyed my welcome holiday cookies and the carolers in the evenings. This is special place. I can't wait to visit again and have time for tea.

I lived in the Washington DC area for almost 10 years, and was always intrigued by the Willard Hotel. When I saw the deal on Hotels.com, it was worth making a 2 night road trip from Connecticut over Thanksgiving weekend. The hotel and staff were incredible.