The Kowloon Hotel

Good but very small rooms

Really convenient location, good pricing. Excellent city view from the corner rooms. The room had a humidity smell, furniture is somewhat worn. Staff is really helpful and kind all the time.

At first the reception could not find our booking. The room was nice and clean but only the bath tub leaks so we could not use a pampering bath. For the second morning we went down for breakfast. My colleague gave the room number but somehow they wrote it wrong and we almost couldn’t have our breakfast. Later they check after we showed the receipt and booking details, they came back to apologize. House keeping came knocking too loud and a bit too early if we stayed for the morning. The location was very convenient and easy to travel and the underground links to the MTR. Reception told us we could use 2 devices for the WiFi at the same time. But it would be nice and a bit more honest if they told us it has to be within the 24 hours-using of the device. We got charged because we thought if we disconnected it should be fine according to their message. We would really appreciated and happy to pay if we had further notice.

Understaffed, worst hotel I have ever stayed at. Thugs were fighting in the hallway and security did nothing, they assaulted an elderly couple in the elevator and robbed 3 guests of all their bags, while the sole security guard just watched and held his hands in the air.