Inntel Hotels Rotterdam Centre

Had a lovely stay here for the marathon in April 2019, unfortunately my 2020 stay was very disappointing. Due to coronavirus I was mot able to fulfill my accommodation in April 2020. I was then advised that a refund would not be offered. The only option being a voucher for a future stay before the end of 2020. I have no need to travel back to Rotterdam so it is very annoying that I will now lose over £400 for a booking that was not fulfilled for no fault of my own.

Had a problem with noise due to maintenance work. Front desk kindly changed the room.

Well equiped Hotel Nice stuff Chill atmosphere Port view

was amazing very clean lovely people breakfast was fantastic

nvt

I didnt like the fact there was work being carried out in the room above, loud drilling and banging from 7am. Very annoying to have put us in that room

The hotel is under construction from 7am. Even though I was informed when I checked in, I still feel annoyed and it’s difficult for me to stay in the room working

Good location and facilities but check in was slow due to the numbers and only two staff

Hotel is under renovation at the min They tell you this when checking in but state that you probably won't hear anything and it is only taking place mon -fri from 10am til 5pm On both night stay, contractors started at 7.30-45 am and went on all day Drilling , sawing and hammering as if it was in the next room Very disappointing stay and when asking for some kind of compensation or refund was told because it was booked through Expedia and prepaid , they could do nothing about it Perhaps if Expedia knew of this renovation , been informed of it by the hotel , or in some way let regular customers know , then maybe we could have booked somewhere else and got a good nights sleep Not happy !!!!

I loved having a bath in my room! But the room was dark and tiny, and the hotel is a little tired in its look. But it was clean and the staff were friendly and efficient