"I had a very disappointing experience at Hunter Hotel in Medellín. From the moment I checked in, things were off.
First, they charged me 100,000 COP for “dirty sheets” — which makes no sense because sheets are meant to be washed anyway. It’s not like anything was damaged or excessively soiled. That alone felt like a money grab.
The biggest issue was the AC. It barely worked the entire stay. I told the receptionist multiple times, and each time he claimed he restarted all the units and that it should get cooler — it never did. The room was extremely tight, with almost no airflow, and to make things worse, the windows were screwed shut. I had no option but to sleep in a hot, stuffy room every night, sweating and uncomfortable.
Breakfast service was just as frustrating. The server was inattentive, literally walking away mid-conversation while I was trying to order. She took a long time to bring the check when asked, spent most of her time on her phone, and still expected a tip after barely providing any service.
Overall, this hotel was a terrible experience. Between the unfair charges, uncomfortable rooms, and poor service, I would not stay here again and wouldn’t recommend it to anyone. I’ll also be posting a video online to show exactly what my experience was like. STAY FAR AWAY FROM HERE."