Holiday Inn San Antonio - Riverwalk

First time in San Antonio and there is a lot to see. There is history and amazing architectural building to visit.

I paid for a view of the riverwalk, but what I received was a view of construction across the river. I think I should have been told when booking that their was construction that didn't offer the best view. I paid alot of money for a view of construction, not what I was hoping for.

My hotel room floor was filthy. The hotel floors in general are really dirty. However, the staff service was superb, from the front desk, to the valets to the restaurant and room service staff. They were all really great!

Centralized location makes for easy access all throughout the Riverwalk area. Room was in the smaller size but clean. The beds however were not comfortable.

Valet was awful, wouldn't even take luggage out of trunk, my sister unloaded it while he watched, no bellhop, sheets were never changed in one of our three rooms, we took pics,management said they would be changed but didn't happen, hair all over sheets, someone s flip flops left in shower and used soap, other room stains on blanket, they put sheets on ottoman for us to change ourselves, I was getting married next day and felt embarrassed for my family from out of town, will never go back, worse holiday inn I have ever been to