The Reach, A Waldorf Astoria Resort - Key West

Enjoyed our stay. We were frustrated because we had to sign back in to the wifi everything we came back to the room.

This hotel it was very Overprice and lack of maintanance . It doesn't worth to stay here . There are other much better options in the area . Very disappointed . Rooms suites are small, our experience it was bad . Room carpet very dirty, bathroom with mold . Just not worth it.

Wonderful location with great pool, restaurant, coffee shop, pier and hammocks ! The suite we stayed in had bar, sink, table, and sofa and chair with coffee tables and was modern, stylish, and had duck feather pillows from Pacific Coast and a mildly firm Serta lux bed with cushion top (ahhh). Direct TV with HBO extra channels on a 50" LG LCD TV was nice. And we enjoyed watching the Key West channel to see what to explore around us! Sitting on the coffee table was a nice Room information that had a section on Things To Do around you that we explored and visited some of the sites. TIP: Laundry service is super SUPER expensive (per item), a full load 4 shirts, pants, towels, underwear, bras will cost you $100... or instead for $15, just walk, or use your car or taxi to get down 3 blocks to the Laundromat and do it yourself as we did.

I base my Hotel bookings on these reviews so I thought I should leave one myself. As a family with a wee one this hotel was the best part of our stay. Because of the beach and the food at the restaurant. We got a good deal on the hotel less than 300 for a courtyard view 20+ which was not on the courtyard like you think but over the parking deck and you could kinda see the courtyard they slip that one by me. But we had a breeze from the ocean. If you go to Key West and want a nice well maintained beach this is it. No other place on the island we saw had such a beautiful beach view. They have beach attendants who bring complimentary umbrellas and chairs. Fruit and water at the stand as well. After Duvall St we couldn't wait to get back to the serenity of this place. The Restaurant had the best food we tasted on the Island Conch Republic running second. Yes it is moderately expensive but you are in tourist destination surprise its expensive all over the island at least here its worth it. If we ever come back I can't see it being worth it without staying here.

This hotel was not a good example of the Waldorf Astoria. The room smelled so bad they changed us to another room (which also smelled bad). They eventually moved us again to another room that had black grout in the shower, no shower light working, house keeping was un responsive, and a rude person at the front desk. The views are great and breakfast brunch was good though