ZiOne Luxury Hotel Cartagena

beautiful hotel. great location. lots of good restaurants. low budget and expensive ears. rooftop pool and bar. breakfast included but same thing everyday basically. not bad if you are on a budget and don't mind. I ate breakfast x2 was too tired to get out of bed. hours 7 to 10 and no continental if you wake late.everything was good except there is no hot water. I suffer from arthritis and to shower was always a cold one. it was throughout the building. had family also with the same complain of bathing in cold water. regardless I would return and recommend this place with the Caption NO HOT WATER.

I enjoyed my stay. The only complaint was that my digital room key stopped working several times. Not a big deal but I discovered that when it stopped working my room became unlocked. You could turn the knob and walk right in. Nothing was taken but still not good security. The check-in was very slow and one elevator was out of service, so there were many times I had to wait awhile to go up or down 10th floors. All else was good and I'd consider staying there

This place is very clean and in a good location. The hotel front desk did not seem like they wanted to help with anything, bad attitudes. The shower was horrible, it was either extremely hot or extremely cold and we could not control it and they were not able to fix it. Cartagena is so hot, so usually I am taking 2-3 showers a day, but I dreaded taking a shower in this place. My last day I didn't even take a shower before my flight because it was so uncomfortable. Also the water pressure in the shower was really bad.

The hotel booked 2 nights for me, instead of one, they noticed the mistake and they still charge me double!

One of the best places to stay in Cartagena everything is outstanding