4/10 İdare Eder
8 Kasım 2025
This is a mid priced hotel and was under construction all week- rooms and lobby bar. We asked to pay for an upgraded room when we checked the in. The gentleman who checked us in couldn’t find our reservation. When he did find it he said, not so nicely, “0h, you booked through a third party”. He said he had an upgrade for a good price which we would have taken, but when he went to have it approved they turned us down. Told us to check the next day- nothing.
The room was clean, but had one dresser drawer, no real closet, a shower that flooded, broken and cruddy soap dish, no towel racks in bathroom and a missing hook from the back of the door.
The room was musty smelling and we had to ask for toilet paper twice.
The one meal we ate was the first day, breakfast, a Buffett and most of the food was awful. If you like good food this is not the place to eat.
In 7 days we never ate another meal here. The staff didn’t tell us there was a boardwalk to some restaurants, instead we walked the first two nights on the treacherous streets, until a server at a restaurant told us to use the boardwalk.
The front desk staff gives you beach towel cards and if you don’t use them they get really snooty.
The spa was the one bright spot. Excellent, friendly service.
Basically, between the poor customer service, poor room quality and mediocre food we cannot recommend this hotel. Also we are seeing increased comments about “ third-party” bookings so we’re going back to booking directly.
Mitchell
Mitchell, 7 gecelik seyahat
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