The Riverside Fairmont Hotel - Chengdu

This hotel was nice, the rooms were nice, clean and the location is pretty with the river right next to the hotel. It is a fair walk into the centre of the city although, its nice and quiet where the hotel was located and right next to the hotel there is a little laneway full of great little local restraunts. the staff spoke english well and they gave […] assistance where ever it was needed. I was happy with staying in this hotel. I would recommend for your stay in chengdu and its about 20 min taxi from the panda's Devamı

Everything nice and good price. But all rooms seem to have a certain smell of smoke (just like everything in whole chengdu...)

I stayed at this hotel for three nights when I visited Chengdu for the first time. When I made the reservation from this web site, there were description about the In-room facilities such as "wireless internet access, flat-panel TV with cable channels, In-room safe, minibar". That's why I chose this hotel. But after I checked in the hotel and entered […] the room, I thought they might misallocate the room because the room was quite different from that description. There was no WiFi, flat-panel TV, In-room safe, minibar in the room. Then I explained the situation to the front staffs but they said "It's not a problem because Wired internet is faster than WiFi" "TV display may be plat" "? Do you have something so important?" "If you want to drink something, I can give it to you.". It was actually awful attitude toward customer. I wanted to use iPhone to get travel information so I needed to use WiFi anyways. Finally they gave me the WiFi password to use it only at the hotel lobby but its password included someone's name and it looked like personal WiFi lol Very strange. If they apologized to me, it wasn't matter but they didn't. Anyways, it's not worth to stay at this hotel. Even if your budget is the same as the price of this hotel, you can find much better another one. Devamı

I got a very good price for this hotel and it is quite (Chinese) 4 stars. Value for money was excellent. Location is very convenient near the city centern (15min walk or 3min taxi). Rooms are ok, breakfast is ok. However, there are some minor things that could be improved: staff is weak in english, hotels.com booking wasnt registered, some rooms are […] strongly smelling like heavy smoking. But overall, if you are looking for a convenient hotel for little money, go there! (and they have been very generous as we did a overnight-trip and could switch one night to a later time)... Devamı

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