Country Inn And Suites by Carlson Hershey at the Park - Hummelstown

My reservations were cancelled through expedia accidentally and we were frustrated upon arrival. The gentleman at the front desk immediately contacted the manager to resolve this issue. The manager that evening made all required phone calls to insure that we had a room. Our accomodations were taken care of. The staff during breakfast was also very friendly […] and helpful. Devamı

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Breakfast was fantastic: 1st morning we had bacon, eggs and hashbrown - 2nd morning we had sausage, scrambled eggs and french toast. Both mornings we had waffles, 4 kinds of cereal, 4 kinds of juice, fresh fruit, variety of pastries, hot chocolate, tea, coffee, 2% and skim milk. The evening before, they provided chocolate chip cookies. . The indoor […] pool looked great even though we didn't use it. The room was very comfortable and very clean. We will definately stay here again when visiting Hershey Park. Devamı

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When check in is 3PM, why did my husband and I not get in until 5:22 pm? Not a good way to start the 3 night week-end. The fairly new hotel has nice decor but it was very hard to control the air temperature which meant that the vent blowing out onto the bed by the window threw very cold breezes onto the bed. I had an uncomfortable night. Housekeeping […] did not leave more coffee packets or cups Saturday. But she did make the bed and left fresh towels (Put the sign about recycling the towels in the bathroom too, not 2 notices on the night table.) We were shocked to discover when we returned Sunday night at about 9 PM that the room had not been serviced at all. When I called the main desk to ask if they don't clean/tidy up every day the woman answered they do but the hotel was short staffed and actually the cleaners were still cleaning. The front desk woman said she'd come up to empty our garbage and bring towels. I told her not to bother, we had a few recycled towels and we were leaving in the morning. Truthfully, someone should have come up when they were aware that cleaning was behind, to check the room and if a quick make-up of the bed, empty garbage, leave clean towels and refresh the supplies was all that was needed front desk should have done that. Vacuuming was not necessary. The image is important. Obviously, service to the customer is not the main concern for this particular hotel. If I were the manager, I would do what I have to do to make my guests completely happy. No tourists means no business and staying open then is a problem. You are surrounded by other hotels. Why didn't you clean the rooms of returning Sunday night quests instead of getting the rooms ready for Monday? The hotel had emptied out by Sunday noon time? Also, why not fix the luggage cart with the flat tire and the chrome holder that slips out? It was very hard to push the cart, even with two people maneuvering down the hall. The pool was too chlorinated. One mother sat with her shirt Devamı

We stayed at this hotel for 3 nights in early April 2012. It was close to Hershey, the location was pretty quiet and the staff was wonderful. The only (small) complaint was the pool was over-chlorinated, but I guess that's better than the alternative. It was not in a busy area, and I like that. Our family of four had a great time, and we always love […] the waffle machines for breakfast! We feasted on Hersheys chocolate and did some tours, of course. Also, if you like old graveyards, the Union Deposit Cemetary is right around the corner. There are many war veretans buried here, as well as a Revolutionary War vet. Devamı

Hotel was excellent. Plus it was close to area's tourist attractions (Hershey, Pa). Free internet and Breakfast were wonderful. This will be my first choice in hotels whenever I travel.

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I've been to Country Inn and Suites hotels before but this was the nicest (and they're all pretty nice). A great deal for the Hershey Area. We stayed here for a conference and saved big bucks, but it's also close to Hershey Park and the Giant Center (probably about 1-2 miles from both).

The staff were pleasant, breakfast fine and the bed comfortable. But we hardley slept at all, for 3 reasons. The room was on the corner near a T junction with traffic noise. The refigerator in the lounge where my daughter had a pull out couch made noise all night, but worst of all, the air conditioning unit for the corridor was just beyond our room […] and made an intermittent noise like a jet engine all night. the room seemed to vibrate. Don't stay in or any where near room 336. I have no idea why they put us there as the hotel was not at all full. Maybe a room at the back in the middle of a corridor would have been OK. Devamı

Very clean and very nice employees. Great breakfast with healthy choices. Very nice person greeting and making the breakfast. It felt like waking up to family.

We were very impressed with your facility, we were there only one night, My wife, myself & 3 kids... Even the breakfast crew was very courteous to us. Pool was also open and very clean! Thank you...

My husband & I loved our stay at the Hershey Country Inn & Suites. Our room was clean & comfortable, the breakfast was delicious, and the staff was warm & welcoming. We would definitely stay at this hotel again!

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This is a great hotel from which to visit Hershey Park and Hershey's Chocolate World. The rooms are large comfortably accommodating our family of five. The only minor issue was that the pool was over-chlorinated compared with those we had used on our journey, but this would certainly not stop us from coming here again. This is the hotel we would bo […] ok. Devamı

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This Hotel is a must stay when traveling to Hershey. The place is spotless....its free breakfast is great and the location is right near all the attractions. The indoor pool and fitness area topped off this place.

We had a great time and the hotel staff was super friendly

This hotel is very new, very clean, convenient and friendly. Only complaint was the comfort of the pull-out sofa. The bed itself was great but the pull-out sofa was rather uncomfortable.

This was a wonderful little hotel. If you are looking for something a little more than just a clean room and bed, I recommend Country Inn and Suites. My favorite touches were the 24 hour coffee and tea service, comfy chairs in the lobby and a wonderful roomy breakfast area large enough for one to spread out at any time of the day if table space is needed. […] The staff was cheerful and extremely helpful. Devamı

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The hotel was worth the money. Breakfast was great the kitchen people were nice. fridge in room was not very cold and they really need to train the front dek clerk she was nice but was not really able to guide us thru the area. Front desk people are the core of the hotel......... just saying

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This is an awesome hotel, close to Hershey park and Hollywood casino. The place was extremely clean and the continental breakfast was great. We will certainly be staying there again.

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This hotel was clean and had very friendly and helpful employees. There was one super friendly and helpful employee who worked as a breakfast host. Our only problem was that we couldn't lower the temperature in our room and it was way too warm.

very cozy hotel. Friendly staff and very. Clean. Location is awesome. About a mile from Hershey park and other attractions. Lots of restaurants nearby.

Good, clean, new, comfortable...very satisfy when using this hotel.

I am usually too long winded in a review to give people an idea what to expect. There is simply nothing to say other than everything was perfect. Quiet, incredibly clean, everything brand new, good service, easy check in and out, ample parking, easy to find and very close to the Park.

This is a newer hotel close to all the Hershey attractions. Breakfast and evening cookies were wonderful. Room was clean. We stayed 2 nights, and my only complaint is that we did not receive housekeeping services during our stay. I had to ask the housekeeper for fresh towels, and when I told her we had not received room freshening services she was rude […] and asked if I wanted her to come in right then and do anything else or would towels be enough - not what I would expect at all from this type of hotel. Devamı

The Country Inn surpassed our expectations! The room was wonderful! The room was clean. We had more than enough towels. The comforter on the bed was very cozy. The hospitality was warm & welcoming! The breakfast buffet was GREAT! You can't beat home made waffles! We've decided that any time we need to stay in Hershey we'll stay at the Country Inn!

We stayed for 2 nights and were not disappointed at all. Having read all the positive reviews, we were hoping that they were true. They were. The service was great and everyone there, from the kitchen staff to the cleaning crews were extremely friendly. We stayed in a one bedroom suite and it was clean, comfortable, and roomy enough for the four of […] us. Only thing we would recommend is that you bring your own pool towels if you plan to swim. The ones they had there were smaller than a pair of shorts. We would definitely stay here again. Devamı

We loved it! VERY VERY clean. Everything was renovated so it is all nice and new. Breakfast was great. An overall GREAT stay! Thank you!

We thoroughly enjoyed our stay. Breakfast staff was exceptional. Everyone working there were wonderful. Will definitely return on our next trip to Hershey. The best value for your money!

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Our stay here was so enjoyable I would almost compare it to a stay at the Walt Disney World Resorts!! (The almost is it not being in Florida) The staff was so courteous and accomodating it felt like going home...

Cleanliness, Comfort, Convenience for a great price! Excellent Free Breakfast included Omeletes, Waffles, Sausage, Potatoes and all the other Continental Breakfast Stuff. Great room for families as the bedroom is separate from living area. Will stay here again!

My family and some friends were planning on staying at the Hershey Lodge but the rooms were full. So we looked around the surrounding area and decided to stay at the Country Inn in Hershey Penn. The staff was exceptional and the food was above average. The room was spacious and as well clean. My family and I had no complaints about our stay at this […] hotel. The staff is very helpful and friendly as well. Devamı

I'm finding this just about everywhere I go lately... pillows not nearly big / firm enough...

I thought this was one of the best hotels I've stayed in. The breakfast staff was especially nice.

I was very impressed with this hotel ,the grounds and hotel were very clean and the staff was very friendly . Iwould 100% stay here again ,the suites are great as well as the regular hotel rooms

Rooms and staff were great and very helpful. Only problem we had was first breakfast day-milk was sour but they changed it quickly. Second day the juice was watery and they fixed it within a few minutes.

I was really impressed with the quality of this hotel. Not sure how old the hotel is but everything looked brand new. Room was large and comfortable and was surprised to find it had separate sitting and bedrooms with a TV in both. Excellent location only a few minutes from Hershey park.

Great hotel. The staff was very friendly, the rooms were clean, and the location was perfect. We will stay here again on our next visit!

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Very clean and comfortable, the staff was very hospitable including the breakfest staff. They all do a good job. No complaints, good breakfest and then cookies later in the day. Keep up the good work! "You get what you pay for"

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Stayed here 4 days in Sept. Hotel is just 1 year old and everything was excellant; the guest service, room condition, location and even the full hot breakfast had a great selection. If I am in the Hershey Pa. area I wouldn't even consider any place else.