The James New York - New York

The James is a very very nice hotel! We stayed 4 nights in a larger Studio and it was perfect for a couple! Nice view of the Skyline & Tibecca! Great service & friendly approach from all members of the staff! + A nice complimentary wine & cheese buffet in the lobby. Location. - The pool was closed, even tho weather was warm & sunny! Overall a very pleasant […] hotel stay! Comes highly recommended and should be compared with Gansevoort & The Standard! Devamı

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Terrible. Downgraded my room from a king suite to a queen standard without telling me. Like I wouldnt notice... When confronted they said they had no others. Jimmy is a dreadful bar with affected staff that seem to forget they work in a bar. Save yourself the trouble and stay at the Standard!

1st they were late checking us in eventhough we arrived at the hotel at 4:30/5pm - so they made us wait to get our room we asked for any kind of replacement for breakfast since we were not eager to have fries and bacon and greasy eggs and bread in the morning... saying that we would be content even with a yogurt and box of cereal... but NO the manager […] would not offer any replacement... eventhough it would have been cheaper for him too!! they also delivered our breakfast late outside our door a garbage food bag from mc donald's (from our neighboor's room accross the hall) stayed there rotting from 8pm in the evening until 3pm the next day... very disappointing when you spend so much for a night!! Devamı

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The people here make the stay from good to extraordinary. Really. I read the reviews and didn't understand until I went. They leave the Trump SoHo and the Essex House (the other hotels I visit) in the DUST. Really. Yu have to experience it to believe it - you will not regret it.

Love Chris!

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Spent a few nights at the James in March 2012. Great location, just on the edge of Soho and an easy walk to China Town, Little Italy, the Village etc. Hotel staff generally very nice - great with the baby. Door men and driver Rick are fantastic - incredibly helpful. A few minor issues with "Guest Services" - some messages seem to be taken, but not […] actioned. In fairness they were incredibly helpful in helping us plan our visit in advance, organising restaurant bookings at family-friendly times, organising babysitters when required etc. Room not quite as clean as it might have been, but a good size for New York, well appointed and with good views. Any issues we had were pretty minor to be honest, and more than made up for by the general friendliness of the staff and great location. Definitely works for people with young families - so much nicer to walk out into Soho area than into the madness of Midtown! Devamı

Extremely friendly, helpful, and guest centric staff. I believe this is the best hotel I've stayed in NYC, and have been to my fair share of hotels here. Technology up to date, the rooms have the best wireless Wi-fi, the best mini bar you can find in a hotel in NYC, and loved that the doors wirelessly let me in. Unlike some hotels that provide tiny […] soaps and shampoos, they provide a full bottle with a pump. The shower worked great, and the room decoration was beautiful. Superb location, a must stay for anyone looking for the best hotel in the city. Devamı

Customer service at this elegant hotel was amazing. From the time I entered the door to check in. The staff was outstanding. The only complaint was the early morning front desk staff was not as helpful but the rest of the staff made the James my new hotel of preference.

Great hotel. VERY friendly and helpful staff. I really liked the location on the southwest edge of Soho. Easy walk to the Village and other great neighborhoods. I booked the corner king and had awesome unobstructed views to east and south from the 14th floor. Highly recommended!

Cool hotel with great staff. The room was really cozy and the views of NYC were hard to beat. Amazing location in Soho, too, near a lot of great restaurants (we ate at the Dutch and it was fantastic). David Burke kitchen was nice for brunch in the morning too.

We stayed here for the first time on President's weekend. We chose it based on the reviews we read. Our experience exceeded our expectations. Every single staff member we interacted with was so friendly, so helpful, so welcoming! This combined with the lovely assortment of all-day offerings in the lobby lounge (who doesn't love the free stuff!!),the […] outstanding downtown location and the fabulous David Burke Kitchen made this a memorable weekend. Our corner room, though a bit on the small side, was perfectly outfitted with everything we needed and had amazing views. Would love to return in the warmer months to take advantage of the great outdoor spaces. The views from the rooftop bar will make you swoon. Devamı

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Quite, Contemporary yet VERY Comfortable and Well Appointed. Walking distance to everything in Tribecca to one direction and Soho and the LES in the other. A quck cab ride up 6th Ave to additional world class shopping on 5th or Madison Ave. My new address when traveling to New York City.

There's not much more one can say about The James except that it's wonderful. I hope not too many people discover it!

Modern hotel. No fuss service. Staff very very good

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Wonderful decor, great atmosphere. Wonderful stay. Would come back and certainly recommend it.

Staff was great, hotel is nice size, clean, good restaurant and bar. Within walking distance to everything in SOHO and an easy jog over to the W Side Highway multi-purpose jogging, biking, walking path. Will return.

The hotel room is very nice, and the staff is super friendly... even though it is definitely at the higher end of the price range, it was worth it. The hotel has complimentary snacks in the lobby, and chocolate at night, and that is a very sweet perk of staying at the James hotel . I really enjoyed my stay and would definitely stay there again

Nice hotel. Modern rooms are very clean and well set out. the staff are helpful and the location in Soho is wonderful. everything is at your fingertips. The hotel offers free coffee and pastries in the morning, wine and cheese in the evenings and cookies at night but the supplies sometimes ran out before the people did.

The front desk was very helpful. She recommended Rubirosa - an Italian restaurant on Mulberry. It was delicious. The hotel is in a great location. Lots of activity nearby. The rooftop bar has great views. And the corner king was an awesome room. Would definitely recommend the hotel.

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A cool hotel just off the main grid of Soho. Friendly staff and decent size room (for NY). Have stayed there once before and will continue staying there when I visit NYC.

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The only drawback was the size of the room. We had a lot of luggage because we had been travelling for nearly 3 months. One night was manageable, but any longer a bit more space to spread out would have been good.

Without the gracious conduct of the staff this is an average and overpriced hotel. However, the staff, whether delivering room service, hailing a cab or cleaning the gym were extraordinarily friendly and helpful.

We didnt get our room when we were supposed so we had to wait 2 hours... The waiters forgot about us... The rooms were very noisy

The service stands out to me at the James, they are very helpful and engaged with their guests and made me feel like they were sincere. I would like to see the breakfast restaurant open earlier than 7am but they do have pastries and coffee in the lobby. The roof-top patio is great!

Loved this place. I love staying in really nice hotels, but I hate it when they are stuff. The James has everything and more would expect from a hotel of this caliber without all the stuffiness. I'll definitely be back.

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Great location. A nice (maybe too long for some) walk to Little Italy, ground zero, and the Statton Island Ferry (no cost) past the Statue of Liberty. Th roof top pool and bar were very nice, albeit expensive. Staff was friendly and the bartender was great.

LOVED the hotel and the staff was amazing!! Food incredible although service at the Garden was really slow and unorganized. Everyone was more than helpful from the concierge to the manager to cleaning staff. Only one problem my ipad was stolen out of my car at check in when I used valet. It was never recovered. So enjoy the pool, the service but watch […] your things!!!! Devamı

Overall a fantastic hotel and great location close to tube/subway and really professional staff and clean above beyond expectation of hotel comfort. Only few things small pool then anticipated; still I think as they are new to the hotel business working on their staff to make appointments and reservations but they are so friendly and kind. Great computer […] office needs met and super great room and washroom. Love their products Harmonic as well. I would highly recommend this hotel! Lastly I was terribly sick coming into NY and the staff and Manager still tried to give me a credit despite booking through third party so long as I had dates in the end made it in and because of this service ended up staying an extra night with them. Good service truly and not snotty at all. Great bar and restaurant too --fantastic chef. Thanks James Hotel! Devamı

This was a great hotel situated in a great location. The pool never worked while we were there and we were told that the filtration system needed a part that never showed during our stay. During the evening they turn the pool into a night club. We were told by the concierge that because we were guests they could put our name on the list. When we showed […] up the guy at the door said "nahh man its just you on the list, no plus one". Overall it was great and we will be back.... Devamı

This was our 4th time at the James! Everyone that works there is so very nice and helpful! It's a place to escape to in the midst of one of the best area in NYC. WE LOVE THE JAMES!

The staff was so nice. The surrounding neighborhood is terrific. The rooms are very chic & hip. Love the morning coffee & pastries, and the early evening wine & cheese. Rooftop pool was a nice way to start the morning.

Jimmy, the rooftop bar is beyond ridiculous. Cheesy decor, cheesy people and the health dept shut down the pool while we were there. They add a 20% gratuity to all of your bar orders even though you have to walk up to order and retrieve them. They bury this on your itemized receipt and make no call out on the credit card receipt next to the tip line […] that you've already paid. Thus, if you have had too many $17 martinis, you could by mistake end up paying 40% tip. Also, they say check in is at 3pm but when we arrived, they didn't allow us access to our room until 6pm. Annoying. Devamı

great staff, beautiful hotel, very cool and funky vibe, convenient location. Will stay there again.

Another "cute" boutique hotel with satisfying and comfortable room but no attention to service. Over two nights, the broken phone was never repaired, newspaper was not delivered and the front desk had to be called to have the room cleaned. Being pretty and well positioned helps, but a good hotel has to cover the basic competence of service.

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