H10 London Waterloo - Londra

the hotel was completely full. a lot of activity all day. impossible to get into the breakfast room, unless you went when it first opened. was not aware of any hotel security. seems as though anyone could walk in off the street and gain access to guest rooms. the staff were overwhelmed. they did handle it exceptionally well. wifi worked only in the […] lobby, not in the room. Devamı

It's fine if you don't mind walking to the tube stop. My main problem was getting bad advice from reception about the cost of the car service to the airport which turned out to be 10 pounds more than promised. Reception staff needs more mentoring.

The hotel said i had not paid upfront and refused to check me in, i had to wait 2 hours before they agreed to check me in under the condition that my manager come to the hotel and swipes his credit card.

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Was pleasantly surprised by the quality of this hotel for the price. Little more than a Travelodge or Premier Inn, but in a totally different league. Got a nice glass of complementary champagne on checking in which was a great surprise. The rooms were modern, clean and well equipped. Not vast, but a good, comfertable size. Beds were very comfy. I […] opted for pre-paying for breakfast and it was well worth it. A fantastic self-service breakfast with everything you could want and loads more. Devamı

Great location, clean room, massive comfortable bed. All Mod Cons. Disappointed with service. Arrived back to hotel at 9.30pm on a Friday night, fancied dinner but didn't want to head out after long day in London. Reception contacted the restaurant but they said they were full. Didn't offer any other options. We decided to walk past the restaurant […] on the way out, it looked less than a quarter full so we decided to try again, the waitress said they had a big booking coming and therefore couldn't fit us in. We could eat room service. No other options offered. As we were leaving we saw people eating sandwiches in the Circle bar. We were surprised neither the waitress or especially at reception had that option been mentioned to us, and chose from the very limited menu in the Circle bar. It was ok. We were in the Circle bar (by the steps to the restaurant) between 21.45 and 22.50, at no point did we see any sign of this 'large group' that had meant we couldn't eat in the restaurant. We were disappointed that the staff showed no flexibility to fit in two residents of the hotel that just wanted a quick meal in more comfortable surroundings than our room. We found it odd that we could order full meals from room service but had to have limited service in the bar. Devamı

If you compare it to other hotels i uk this was a 5 star! Nice room without the horrible carpets that you have no clue whats in them. nice view from the room on 9th floor. Nice service, but the "beauty center" was about 2 rooms with a few exercise equipment and a tiny sauna, and a weird shower...

Excellent hotel but there is alot of traffic noise which is very noticeable at night

I only realised that the window was defect and could not be close, while I was already in bad. I then did not sleep well because of the noise from the trafic on the street. Otherwise the Hotel and room were very good.

Good location for Waterloo train station, London Eye , South Bank and Houses of Parliament. Modern comfortable hotel with great food and friendly helpful staff.

I stayed here on business recently and cannot fault the hotel for cleanliness, attentive staff and the excellent choice at breakfast. If I had to be picky then the only downside for me was the location of the hotel with the nearest tube being 10 minutes walk away. However, complimentary use of umbrellas covers the likelihood of rain so yes, they have […] thought of everything. Devamı

Gorgeous hotel and friendly staff - fab views too !

Really nice place with a modern decore. Great place for your first weekend away with your girlfriend. I would defo go back. Media wish it's great too, as you can jack almost anything via media centre on the wall. SR

Having been pleased by our first visit to H10 I booked this hotel again for the weekend of my husband's birthday so that we could go to see 'Jersey Boys'.However when we booked in the rather charmless girls at reception couldn't find our booking.It took them over an hour to find this by which time we were both very annoyed.Eventually it was found and […] we were given a key to a so-called deluxe room stinking of cigarette smoke, a burn on the bedside table and chip on the sink.The towels were hard.Not really good enough for a 4* hotel.We were given an omelette and a drink but by the time this arrived the afternoon had almost disappeared.We had hoped to have a snack in Covent Garden at about noon as we were eating pre-show at 6.00 so we didn't really enjoy this. The show is very good so the day wasn't completely spoilt but I would think twice before I book H10 again.It has definitely gone down since last year. Devamı

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perfect location, clean and tidy room

I'd not heard of this chain before, but for me it blows the socks of the usual suspects we're all familiar with. This was in a different league to the Hilton's I've stayed in recently and it was very reasonable for the location. Very warm welcome. Not as sterile as many hotels. The room itselft was well equipped and the complimentary items for your […] convenience in the room were exhaustive, which I've not seen before, normally even when the items are available and complimentary, you have to ask for them. A nice and easy touch. I'd definitely stay again. Devamı

This hotel is really nice inside. It's towards the Elephant and Castle end of Waterloo Road, so the surrounding neighbourhood is not fantastic, but its an easy 5 min walk down the road to Waterloo which is a great connecting point to everywhere else in London. The rooms are lovely, the service, was a little slow, but polite and helpful, especially checking […] out in the morning so if you need to get to a meeting allow a bit of time if you need to use the checkout desk at reception Devamı

Comfortable, clean, convenient. I only stayed one night, so didn;t get a chance to see the rest of the hotel but it more than served it's purpose. Would stay here again, if I had to be in this location for an early morning meeting.

Fresh /New looking hotel that was a pleasure to stay at. No problem with a late night check-in, no "house-keeping" bang on the door by 1130hrs when I woke up (post Christmas party!) Unusual shaped room with twin aspect view. Very comfortable bed and one of the nicest surprises was the very cool (Nespresso type) coffee machine. Fab way to wake up! Not […] the cheapest hotel but a real pleasure to stay in. I cannot comment on meals / restaurant facilities or service but from everything I did see, I would be surprised if this failed to please! ... Great coffee guys! See you again soon! Devamı

Area not great but hotel facilities make up for this. Short walk to local Tubes to get almost anywhere in London. Best Breakfast in London!!

The hotel was really good, very happy with it, not far from the tube and trainstation

Nice rooms and reception areas. Additional charge for tea and coffee when you have already 'paid' for breakfast with your room an outrage. Take your coffee down to breakfast from your room where its free. The restaurant coffee isn't even that good.

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We just stayed one night at H10, but would have happily stayed longer. It is clearly still a fairly newly opened hotel built to to good modern standard. Our standard double room was not oversized but was more than adequate, well equipped, nicely furnished and very comfortable. The freebies in the bathroom were wide ranging including shaving kit. Couldn't […] get the safe to work, but didn't report it as we were only staying the night. Also the bathroom scales needed a new battery. We dined in the restaurant which was fairly quiet. The staff were very attentive, a good menu, the food was great and well presented. Personally I don't like the way vegetables are literally an optional extra! Breakfast was buffet style in the same restaurant. Some dishes were available to order, though there was a wide ranging display of different food available. Wifi was freely available, and there were computers in the lounge (don't know whether free). The rooms had good connectivity for iPhones/iPods and there was USB charging points. All the staff seemed helpful and friendly. Nearest tube was just 5 mins walk away, Shame we didn't have more time to enjoy the hotel. Devamı

I took my partner here as a birthday treat. When we arrived we were given a glass of cava, which was a lovely touch, it made us feel welcome. As it was a special occasion, I had booked a deluxe room and we were not disappointed! We got a corner room on the eighth floor with a stunning view of the London Eye and other aspects of the London skyline. The […] room was very modern, comfortable and spacious. The location wasn't bad, a short walk to the tube station, the nearest stations are Waterloo and Lambeth North. We didn't have dinner in the hotel so can't comment, however we did have breakfast included with our stay. The choice of food each morning was plentiful, something for everyone. The service and the friendliness of the staff was very good, the only minor complaint I could have would be that in the morning the staff weren't just as organised as they could have been, however they were very apologetic. We had to queue for a short time in the morning for our table and because they were so busy there was a short wait for our pots of tea and coffee. As I said this was a really minor complaint and it didn't have much of an impact on our stay. Overall, my partner and I were more than impressed with this hotel. It was comfortable, clean, the staff were friendly and the food excellent. We will definitely return and would recommend it to our friends and family. Devamı

Lovely modern hotel. Service and rooms very good. Only drawback was the lack of available taxis on an ad hoc basis - if you need one, you'll need to book it with Reception in advance.

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We had a fantastic stay at the hotel. All the staff were friendly and gave us all the information we needed for our weekend. The room had astonishing views. You we able to see the London eye so we were very close to the thames. We also had breakfast in the morning. With such variety, it was all cooked to perfection. We will definitely be coming back […] to stay at this hotel Devamı

We had a meal in hotel Restaurant Sat evening excellent food and good value, all staff at this hotel friendly and helpful. Breakfast very good excellent variety. Very pleased enjoyed our stay.

Good value hotel, ideal for southbank and waterloo station

The hotel is modern and overall quite comfortable..the staff was polite but lacked a little bit in friendliness and helpfulness ...the value is pretty good with the location but you shold stay here only if you are interested in visiting. The imperial war museum which is quite close

excellent location and hotel .

Great location for anywhere in central London. Rooms very clean and so light with floor to ceiling windows. Staff very helpful. First room was a double and small but got this changed as I booked a twin. Still small but a bit more room and at least I could sit on the bed without waking my sister. Food was also really good too, for breakfast and also […] for evening meal. Would definitely recommend this hotel - it was fabulous! Devamı

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Well this was a lucky find, thanks Hotels.com. On the south bank a short walk from Waterloo station is the h10 Waterloo. I hit the jackpot with room 1102, a corner room not massive but the view was as good as you can get in London. With large picture windows on two sides. The room itself was modern clean and comfortable. Breakfast had lots of choice […] in pleasant surroundings. Would recommend the H10 Devamı

The hotel is very comfortable, quiet and clean but the front desk is really lacking. WE waited five minutes before the treceptionist dein=gned to notice us. During the night strangers entered our locked hotel room becuase the front desk had accidentally given them the key to our room! When we mentioned it the next morning the clerk at the fornt deks […] knew nothing about it and was pretty casual in her reaction. Later on when checking out the amnager said he was sorry and said it was an accident. It is a nice hotel ( although the tea is abominable!) but I think there's a lack of experience or care in running it. Devamı

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The hotel is within walking distance from main attractions like The London Eye, Big Ben, The Thames and The Imperial War Museum. It's also very close to the Waterloo underground station and the IMAX Theater. The hotel is very clean, modern, and well-maintained. The staff is friendly. The only downside to this hotel is that the rooms are very small. […] But it makes a nice stay if you're in London for business or for a getaway. I would definitely recommend this hotel. Devamı

Just stayed there for two nights. Hotel was very very well maintained. Top shelf services from the front desk and other staff. Location is with walking distance of Lambert North or Waterloo Tube Stations. We walked to Big Ben in about 20 minutes from here. Highly recommend. Would Stay again.

I found the staff in the restaurant to be rude, the beds to be uncomfortable, the breaker blew in one of our rooms, and the location is terrible if you want to see anything. This was my first trip to London and will be my last. The people were rude and discourteous, overall a real disappointment.

the only plomblem i had was i nearlly killed my self with your broken iron in the room, i was to iron my shirt for going out and found it good of thr room to have such thing in the room, however, the iron was already full of water and must of been old... this caused to spill out as a waterfall and it was hot the whole room was then shut down and i had […] to wait for the manager who gave me another iron and triped the switch back for me so all good in the end but then was running late to meet my girlfreind who didnt want to understand why i was late but then did see the floor was wet later when we returned to the room, to prevent this you should always emty the iron as not all customers use the iron's which means the water gets old and causes to explode later in use... Devamı

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The room was spacious and spotlessly clean, the staff members were attentive and the workout facility was small but adequate. The free wifi was a big plus. The location could be better but there is great and frequent bus service 24 hours a day right outside of the hotel and the underground stops are within 5 blocks or so. The national theater and the […] old vic are both nearby. I'd choose this hotel again. Devamı

The first night we stayed in the hotel, we were kept awake for much of the night by the sound of running water. We reported same to reception the following morning and they advised they would get maintenance to look at same. The problem appeared to be rectified as it was fine on the 2nd night. Breakfast was very good despite the porridge which was like […] "gruel". Overall we had a very enjoyable stay in the hotel and would recommend to others. Devamı

brand new - very clean and comfortable.

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This is a great place - staff very friendly, room amazing - modern, clean, new. Very close to waterloo, but somehow the area feels kind of green and leafy. It was a wonderful stay - a 5* experience!