Hampton Inn Enfield - Enfield

The hotel room was clean and spacious, we stayed in a suite. The indoor pool was great for my little girl. We did enjoy the gym to workout in, It was clean and had new equipment. Added bonus for the gym is they provid throw away ear buds for you if you forgot yours. They do have a great free breakfast every morning and change it up every day with a […] little variety. The only thing they could work on would be the hot water in the showers. All the showers i took within the 5 days i was there i had one hot shower and all the other ones were just warm. All in all the hotel is great for the money. Devamı

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Clean, comfortable, great location. Hot breakfast. Pool hours should be open earlier for the adults. Will stay again.

The location is perfect right off the highway, close to all shopping and restaurants. Staff is very helpful, when the vending machine was out of water the front desk provided us aone freee of charge from their private stock. They have a very good breakfast with anything you could ask for including fruit, cereal, hot items, bagels etc.

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More than anything I look for in a hotel is "cleanliness" and this hotel has it, not to mention the nice breakfast included in price. I would definitely go back there again!

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Clean, neat and quiet. Conveniently located (about 10 to 15 minutes) to downtown Springfield, Mass. Shopping and family restaurants next door. Nice breakfast. Was perfect for our needs!

Very pleased with the hotel, Personnel, morning breakfast, location, quiet room & comfortable beds. Very accomodating when we needed to switch rooms - for personal reasons.

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Very clean, friendly staff and very good continental breakfast included. All at a very reasonable price. I would recommend and not hesitate to stay there again.

we had been to this hotel many times in the past and with 3 children always needed to get a cot. On this trip they informed us the policy had changed and there was no longer any cots in rooms. leaving my son to sleep on the floor with only 1 blanket. They offered us one additional neck roll as a pillow for him as well. Our friends came with us and had […] requested a adjoining room, they did not have that for us either. very unhappy. should not allow us to book for 5 in a room. tried to say 3 could sleep on a queen bed. Those with children know that is impossible. Won't stay here again Offered us no compensation for the problem either Devamı

When we arrived, I wanted to take a quick shower, and when I undressed and got into a shower, I then realized there was NO SHOWER CURTAIN. So lesson learned: always check whether there is a shower curtain. Of the hundreds of hotels (ranging from Motel 6 to Four Seasons) I've stayed, this has never happened before. Probably I've been spoiled. The curtain […] (or the lack of it) is not the only problem about the bathroom. The shower head doesn't really work either, the water does not spray out. And, the tub takes for ever to drain. After one minute in the shower, I was standing in a pool (despite the fact that the curtain was missing and there was water on the floor also!). I called the front desk. Though the staff said the curtain can be replaced (and they did), there was nothing else they could do. Not move me to another room. Nor could they give me any other compensation. Nothing. To top off a really bad experience, the bed was very uncomfortable. I woke up with a neck pain and a back pain. So did my husband. Devamı

I travel with a very large group, when in the area we only stay at this hotel. Everyone in our group is well taken care of. The hotel is very clean staff is always friendly! ThNk you see you on our next return. Berner motorsports raceteam

I have stayed at this hotel many times and almost always choose Hampton Inn's for my stays. This hotel a few years ago was the best! Each year since then, it has been going downhill just a little bit, with regard to their customer service. More training is needed so customers feel welcomed at the establishment. The staff was not very friendly and twice […] in the past, I was charged double for my stay and had to make an effort to receive a credit. Besides this, there was also a couple of other problems. The coffee maker in the room was missing the little pull out drawer which holds the coffee so we could not make coffee in the morning. The thermostat on the wall for temperature control also did not work well. We went to breakfast at 9 am and there was no main course of eggs present. There were also no more hard boiled eggs. When asked if they would be refilled we were told no even though breakfast is until 10 am. The woman did say she could cook me up something if I wanted to wait for 20 minutes. The fact that they ran out one hour in advance of closing is not acceptable. Hard boiled eggs will keep in refrigeration, so there should have at least been some of these available. I need to stay at this hotel to visit specific family members who live close to it, so I do not have much choice unless I want to stay much farther away or stay across the street at a lesser hotel. Hopefully they will work on some of these issues and start improving their service, to the point that it once was. I will report again later this year when I revisit the hotel. Devamı

This was by far well worth the price! The room was clean, the bed was extremely comfortable. The decor was beautiful, service was awesome eveyone was very polite and curteous. Breakfast was very good, dining area was clean and bright. This hotel is located right off the highway and next to 2 shopping areas yet you would never know it once inside you […] don't hear any of the hustle and bustle. The grounds were beautifully landscaped. I would highly reccomend this hotel to anyone traveling in the area or to a couple looking for a romantic retreat. Devamı

I was pleasantly surprised at the level of cleanliness and appearance of this hotel. It is fairly new and was a perfect fit for my family's overnight visit in Enfield. The breakfast was an added value to the stay. Perfect for families with little ones. I was able to quickly feed my 2 children yogurt, waffles, fresh fruit and cereal. Couldn't haven asked […] for any more convenience and ease. Would definitely recommend this hotel. The kids also loved the indoor pool! Devamı

When I am out of town, it is important to me that I feel comfortable and that the hotel is very clean, so I was a little worried abut his hotel having only a 2.5 star rating. However, because is is so clean, so new, so pretty and so spacious, I felt like I was in a 3.5 star room. I was very comfortable. With breakfast included in the price of the room […] and the convenience of its location, I was very impressed and will definately be back. Devamı

Comfortable, with easy access to restaurants and shops.

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I had called the hotel earlier in the day to let them know we would be a late arrival. When we arrived at the hotel at 11:30 pm and received our key, I found we were placed in a room with one bed! I had registered for 2 double beds. When I told the receptionist at first she said this was a problem because the hotel was totally booked for the weekend! […] When I said we could keep the one bed room if they had a sleep away, she reiterated that they were booked. After awhile, the receptionist was able to find a room that did have 2 beds. Devamı

the place was really clean. The people were really nice when we checked out, but we checked in late and the young man, actually the very young teenager that was at the front desk was only worried about his text messages.

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got a great deal through hotels.com so i cant complain, really nice room. decent breakfast, had better at other hotels. could add a fridge to the rooms, kind of surprised they didnt have them, its almost a neccessity if youre staying more than one night.

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Simple hotel, a great stay-over place for long distance driving. Definitely not a place I would go for vacation. The internet and phone system was down during my stay, so I couldn't get online or call the front desk. However, it was nice to be unplugged for a night. Hotel is clean, staff is kind, and location is convenience to local shopping centers. […] The room is comfortable and neat, and the breakfast muffin is moist and fantastic. I would recommend this hotel and would stay here again if I happen to have another business engagement in Windsor, CT. Devamı

my little girl and i took a girls overnighter and we lucked out by choosing the hampton inn enfield. food in the am was awesome plenty of everything,the pool area was very tropical inspite of freezing rain right outside the window ! the room was better than home! the staff even gave my 6 yr. old a mini tour! thanks hampton inn you made our weekend  […] great! Devamı

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We left a pair of slacks and blazer in the closet when we checked out. I called the hotel the first thing the next morning to ask them to hold the items for me but was told that they were not there. I was told the hotels policy for dealing with items left behind but I never got a straight answer about my clothes. I wanted to know if the house cleaning […] staff said they never found them or whether they were found and turned in but somehow disappeared from lost & found... All I ever got was that they were not in lost & found. Devamı

I love Hampton Inn, but I had a bad experience here. My room had dirty floors. The carpet have goldfish crumbs and the bathroom had long black hairs. The housekeeper must not have good vision. The TV had major problems too. Half of the channels were fuzzy or black. The only local channel was FOX, no NBC, CBS, or ABC; also no CNN! At check out, the clerk […] was apologic about my stay and said the manager will call me later. I am still waiting for the call. Devamı

I love Hampton Inns - never a surprise!

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Loved the room... The beds were so comfortable. We all enjoyed the breakfast in the morning & then the kids had fun in the pool. The 12:00 checkout allowed us to really enjoy the morning before getting on the road

After paying for a King studio the hotel explained it was not available because they were oversold.

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our stay was.very nice. Everything was perfect I would recomend it to anyone . We will go back there no second thoughts

The staff was very nice and helpful. the hotel was clean. The food was wonderful. would definitely stay at this hotel again.

Exceeded our expectations. The breakfast was well supplied, clean, and easy to access. The cookies were a nice touch too upon check in. We'll definitely stay there again.

Great Hotel, Great Location (10 minutes from 6 Flags) & Great Service...Nuff said..

Stayed at the hotel in order to spend time at six flags. Chose the Hampton Inn because i have never had a bad experience at a Hampton Inn. Was satisfied once again. Also enjoyes the complimentary hot breakfast.

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The Hampton Inn in Enfield is a great hotel. But I love Hampton Inn's so it is easy to say that. When you stay at a Hampton Inn, you know what your room will be like. You know you will be comfortable after a long day of driving, shopping, sight seeing, etc. I have stayed at this hotel a few times. The rooms are perfect, the breakfast really good, and […] the price right! The location is great for me and is convenient to all types of shopping and eating! The only complaing I have is with the front desk help. They were extremely busy with a wedding party and I felt they did not have the time to take care of me very well. There were wedding favors in my room that were placed there by accident and I had to bring them down after reporting it. I wanted a room in the back to overlook the beautiful trees, but they didn't seem to want to accommodate me, telling me that it is noisy there due to the highway, but I know that it isn't. The time before this, my credit card was charged for the stay even though I had prepaid through hotels.com and it took a couple of phone calls to get my credit. I do love this hotel and will stay here again. Maybe the staff will change by then. Devamı

This was a good pick. Right off the highway, very clean, English-speaking employees and the place does not have that cheap hotel smell (bug spray or whatever it is that hotels find they need to spray on their carpets and drapes.) And the free breakfast wasn't bad, either. AAA+

Would recommend this hotel as an easy, convenient stop off I-91. The room was comfortable, great gym, and generous breakfast. Very good value.