Best Western Shinjuku ASTINA Hotel Tokyo - Tokyo

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ideal location - within walking distance to JR station and heart of Shinjuku

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We stayed there for 2 nights . It takes us 13mins to walk from jr station to reach the hotel but the hotel is not that easy to locate. The room size is just nice for two and it is clean and very comfortable,We had buffet breakfast at their restaurant and the spread is good . I would definitely come back to stay .

this is a nice hotel in Shinjuku, not very far away from the main station. nice environment, not noisy, nice spot.

ok to close the station

Locates in the mid of Shinjuku. Close by the train station, shopping malls and restaurants. May not be good for family as in the center of the red-light district

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Great room. Great Staff. Great location. I will cone here again.

The bedrooms and bathrooms in this hotel are surprising spacious by Japan standards. It is conveniently located near the metro and three major department stores. One can also find many reasonably priced restaurants and countless bars in this nightlife district. For some people, albeit not others, the only drawback (or extra attraction) is the unbelievable […] amount of people soliciting business (along the road leading to the hotel and beyond) for the nightclubs in the narrow alleys nearby. Devamı

The Best Western Shinjuku hotel still living up to it's standard as one fine hotel. Our visit to Tokyo was improved a lot and easier due to the Best Western. Breakfast was very good, internet service and cleanliness of the room very nice. From the beguining to the end this hotel deserves our highest recommendation. It is located close to restaurants, […] shopping area, and train station. Also in the back of the hotel it is a quiet typical japanese area which is ideal for walking thru very narrow streets. Devamı

This hotel is very nice and clean considering the rate we paid. You can't beat the location, 5 mins walk to JR and Metro, tons of shops, restaurants nearby. The best is there is Lawson downstair so you can get any stuff you forget to pack, get a quick lunch and purchase museum/amusement park tickets there! The complimentary breakfast buffet is quite […] good in terms of tastes and food choices. Front desk staff speaks very good english. Although the hotel is located near red light district, it is very safe to get around. Room is small but very typical Asian hotel room size, we like the amenities kit, which is way more completed set than alot of US hotel with the same price range. Devamı

Strongly recommend. Very good location. Clean. Cozy. The hotel has a good view of the skyscrapers of the western side Shinjuku (8-13 floors) . Excellent japanese breakfast.

The hotel was very good. Location is also very good because Shinjuku station is one of the main stations in Tokyo, but do be aware that this is Tokyo's red light district. It's perfectly safe, but if the brothels and ads disturb you then this is not the best place for you. The only problems we had were: * the bathroom's sink basin was broken * the pillows […] were horrible (they're filled with something that felt like drinking straws cut up into little pieces)!!! They do have some feather ones, but it appears like their stock is pretty limited because we were only able to get one (the front desk said that they didn't have any more in stock) * the front desk employees are not the friendliest ones. Being Japan, you would expect incredibly hospitable individuals, but on the contrary, they are bordering onthe lines of rude. One was definitely rude (male), but one of the girls was very nice. I would definitely recommend the hotel, but we do believe that these are some details that can be improved. R Devamı

This is a fine hotel, as far as the hotel itself is concerned. It's a normal size for a hotel in Tokyo, although it may even be a bit smaller than normal. Nice bathroom, TV is small but fine, the room is furnished with modern furniture, etc. The hotel staff was nice enough, although since I speak Japanese I wasn't able to test out their English skills. […] Still, there were a number of foreigners at this hotel so I'm assuming that their English ability is at least passable. One slight complaint is that you have to take two elevators to get out of the hotel. One to get to the lobby and then one to leave the building. This is fairly annoying, although it's not the end of world. The location is the main selling point/drawback of this hotel. To reach the hotel when coming from the airport, you're either going to have to drag your bags from the train station, about an 8 minute slog through heavy foot traffic, or take a $15 taxi ride from said station. Annoying, but forgivable. Shinjuku in the day and early evening hours is fantastic. Lots of shops, lots of restaurants, lively atmosphere, it's a fun place to be. The train station is also a major hub, which means that you can easily access the rest of the city without having to deal with a number of transfers. The drawback is that this hotel is located in Kabukicho, which is essentially one big red light district. This might be fine for some people, but after 9 PM you can't walk to the hotel from the station without getting accosted by about a dozen "proprietors" trying to get you to spend your time and money with their "employees." This has a very slimy feel to it, and it doesn't help that as you walk to the hotel you pass a number of establishments that specialize in such services, with large signs featuring pictures of scantily clad women. Under NO circumstances should you go to this hotel if you have children. Also of this is the type of thing that puts you off, you're better off using one of the other hotels in the Devamı

It was one of the best hotel service I've experienced in a while. For a mid-range hotel, Best-Western has done an excellent job with their customer service as well as keeping the room just elegantly clean. Would love to stay here again.

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convenience location but no wifi in room is mins-

the hotel very clean the staff very helpful the offer their help to organise the local tours, provide information about the area, the location was great close to train, metro shopping mall and the night clubs and there is a supermarket on level one the streets are alive and people having fun but our room was very quiet you do not hear anything the room […] was big the shower was the best we ever seen we strongly recommend the best western hotel if you are going to visit tokyo Devamı

The hotel has a good location. Just have to ignore the touts. The condition of the lobby and rooms are great. The toilet is huge but the bed is small. It's great to have a 24 hour conveniene store at the ground floor.

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This is a very nice hotel. The rooms are clean and comfy, and they let you skip room cleaning a few days out of your stay if you would like in exchange for a 500 yen/day voucher for the hotel (good for lunch in the hotel restaurant, for example). The hotel is right in Shinjuku which has tons of shops and restaurants and is not very far from the train […] station. Finding it at first is a challenge, though. Shinjuku is hard to navigate: 1. Take the East Exit of JR Shinjuku station 2. Go down the little street with the Comme Ca store on your left and the gigantic crab on your right. 3. Turn left when you see "Shinjuku Beer Hall" 4. Cross the big street, keeping BICcamera on your right and OIOI on your left. 5. At the next street, cross and keep the Mister Donuts on your right. 6. The hotel is above the Lawson Convenience Store on the right side of the road. Devamı

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The location was great. We found easy directions online for the hotel from the shinjuku subway stop and it was easy to find. You don't need to take a cab because it will cost you a fortune. Take these directions. Looks more complicated than you think but once you're there it's really easy. Directions... I walked from Shinjuku station with a rollabord […] bag in tow, and I had no problem. If you would like to try this, exit the station at the East exit (not the Central East exit). When you reach the East exit, look for the stairway that is marked "For Kabuki-cho." When you reach ground level, you will see two adjacent towers - one is Mizuho Bank and the second has a sign "STAARRT". You will want to take the street that is between these two towers (ABC Mart on the street level) - this is a one-block pedestrian street and there is a branch of CitiBank in the block. At the end of this block will be a busy street - turn to your right and cross the busy street at the next crosswalk . You will see a Mister Donut store on the corner - this is the street where the Best Western Hotel is located. The sign for the hotel is not very obvious - it is easy to walk past the place. Keep a lookout for the Lawson's store on the ground level, and the elevator to the hotel front desk on the third floor. The hotel is basically in the center of everything. An easy walk to all parts of shinjuku. The staff was so helpful when we asked them about getting transportation for the airport. They looked up our flight and found out which terminal and which wing we needed to be at. This saved us at the end because we were running late so already knowing which wing to go to and which terminal saved us time. The breakfast was good and nice because they have breakfast until 11am. Since I have been traveling for 14 days in china right before this I woke up late the next morning and was still able to make it to breakfast. I'd definitely recommend this place! Loved it! Devamı

Good location, good services, clean hotel at center of city.

My experience with ASTINA shinjuku hotel is overall very good, the staff was friendly and the hotel was in good condition in term of comfort & cleanliness. Very convenience to nearby train stations.

I would recommend this hotel as its new, clean & modern. I also like its location, easily accessible, near to shinjuku station, convenient store just right at the hotel & they have a nice breakfast selection.

I stayed at the Best Western in Shinjuku for 2 nights. Excellent location and excellent service. The rooms are small, but very clean and well appointed.

Very nice hotel - comfortable bed, air conditioning that worked very well. The front desk staff members were exceptional. The shower had good pressure and good temperature. The walk from Shinjuku station with a rolling suitcase was OK once I knew the directions. My problem was the touts outside that were constantly trying to get me into a hostess bar. […] The Kabuki-cho area is full of these places and they employ guys who work the streets to try to find customers. The area itself had a lot of other nice restaurants and stuff, but I could not walk around in the evening without being bothered. I never felt unsafe, but it was a nuisance. Overall, a good hotel - I will probably stay here again, but would be prepared for the lack of an evening stroll. Devamı

The hotel is nice, good location and great breakfast... however, we did not like the hotel's policies... which included very strict check-in and check-out time. Regardless of its occupancy rate (they were clearly not full), the hotel flat out refuses guests to check in early or check out late.. even within 2-hour windows. Everything is chargeable. On […] first day, we asked if we can have the breakfast today in exchange for the breakfast tomorrow. The answer is no for everything that was not specified in the contract. We then asked if we skip breakfast the next day, can we get vouchers (because I read that it was possible)? Answer? Take a wild guess! Not very customer-centric in my view... and really left a bad impression. This is the service industry.... they should understand that they are not just there to implement the hotel rules. It got to a point where I cannot be bothered to talk to the reception for anything else. We did find a few hotels behind that charges a cheaper rate (30% lower) with better facilities (Wii games, better showers..etc)... but they also charge in 3-hour blocks, if you know what I mean. But base on my experience with this hotel, I don't mine giving other hotels in Shinjuku a try. Devamı

- too far from Shinjuku JR station - no wifi @ room but only at the lobby for which is very unstable. - reception cant really understand english for tourist inquiries like, where would be the nearest lift to go down JR station instead of walking down stairs - only have bottle of water supply @ first night

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I was impressed by the front line staff enthusiasm in serving.customers.

Great hotel, excellent breakfast! All the staff is really welcoming, loved evertyhing about this hotel.

The location of this hotel was great. Pretty much right in the middle of Shinjuku. The little neighborhood of bars and izakayas behind it was a great experience. Clean, staff very helpful even with limited English.

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Nice breakfast and very central. Good play to stay.

we booked a short 1 night stay, check in was easy, staff can all speak english which is very helpful, as others here have commented the hotel is actually above street level and signage is almost non existent, other than a little difficulty locating the hotel, our stay was excellent, the breakfast buffet (included ) was excellent, both hot and cold western […] and asian food. Location is very good, right in the heart of Shinjuku, just adjacent to the famous red light district. The room is typically small, yet comfortable, flat screen and a wonderful shower and bath after a long flight, Check in and Check out both went without a hitch. A little on the pricey side, there are many cheaper hotels in the area, some are a little to seedy thats for sure, but the Best Western is an excellent choice for anyone wanting to expore the very interesting areas around Shinjuku, Shopping a plenty, great restaurants and bars. Pinchenko, you name it and you can probably find it in this hot spot of activity around the hotel. Would definitely recommend for both business and pleasure , even for a one nighter, Transport to Tokyo Narita airport is reasonably easy Use the NEX (Narita Express, or if your adventurous, once you figure out the train network you can catch a local train for half the price, ! takes a little longer, but efficient and fun never the less. Overall, our experience was thoroughly enjoyable, and look forward to staying at the best western again. Devamı

The hotel is new. it is about 10 mins walk from the subway station B9 exit (san chome shinjuku station). As shinjuku is a busy area, hence food is not an issue. Overall we are quite happy to the service and cleanliness of the hotel.

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this hotel is located within a walking distance from the biggest metro station in Tokyo, hence easy to reach. the neighborhood is active and lots of restaurant and shops. The employees were extremely nice and competent. the room was clean, breakfast was good.

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While this hotel is in a convenient location near Shinjuku station, which is why we chose it, and most features of this hotel are good, I would not stay at this hotel again because noise outside the hotel (which the windows do a fair job of deadening) throughout the night caused us interrupted sleep. It sounded like a soft alarm clock noise going off […] throughout the night. Devamı

雖位於歌舞伎町風化區內, 但並不會對入住造成困擾. 房間舒適安靜. 提供的早餐也恰到好處, 簡單可口. 以該價位來說,是個不錯的選擇.

酒店服務員的英文很好. 樓下有便利店. 附近就是歌舞技町. 要搵野食好易. 不過星期五六日晚上時間, 要早點回家, or 唔好再出外. 因為有好多人派卡片比你啦, 街上好多醉左既男女老少. 最後提提大家, 如果你用手機wifi的話, 一定要係lobby先收到的. 信號唔係太stable.

離最近的地鐵其實需要走大約7分鐘,若遇到上下班時間,加上沉重的行李,真的是比較不建議! 且JR線非常不體貼,都是階梯!!! 搬行李搬到快往生了~~ 除此之外,美食到是非常多,而且營業時間都到很晚~ 加上飯店人員英文意外的好,服務也很熱忱~真的是大推!!!

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