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Bu yorum 21 Kas 2010 tarihinde "istanbul" şehrinden kamil t tarafından yapılmıştır
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"Chicago-Doubletree Hotel O'Hare"Bu yorum 28 May 2010 tarihinde "İSTANBUL" şehrinden Culpan E tarafından yapılmıştır
Chicago havaalanından otelin bedava shuttle'ı ile otele ulaştım. 15 dakika kadar mesafede zaten. Katılacagım toplantı o bölgede olduğu için şehrin merkezinde kalmak istemedim. Odam çok geniş, pırıl pırıldı. Aynı şekilde çok geniş banyosu, banyosunda ayrı ayrı hem duş, hem de küvet vardı. Tek sorun, kahve makinesi bozuktu. Değiştirmelerini istediğimde ellerinde başka makine olmadığını söylediler, ama ne zaman istersem bir termos kahve veya çay için sıcak su getireceklerini bildirdiler. Ayrıca otelin giriş katındaki Starbuckstan da kahvemi bedava alabileceğimi söylediler. Oteldeki concierge Sırp, restoranı ve Starbucksı işletenler Faslı bir karı-kocaydı. Bütün personel gayet cana yakın ve ilgiliydi. Ayrıca Business Roomdaki bilgisayarları oda anahtarınızla ücret ödemeden kullanabiliyorsunuz. Bir sonraki seyahatimde aynı oteli keyifle tercih ederim.
Yorum, Hotels.com konuğu tarafından 26 Nis 2010 tarihinde yapılmıştır
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Konum:
Mettawa şehrinin North Suburbs bölgesinde yer alan Hilton Garden Inn Lake Forest Mettawa yakınında Northwestern Lake Forest Hastanesi, Cuneo Malikanesi ve Bahçeleri ve Lambs Farm bulunur. Uluslararası Trinity Üniversitesi ve Lake Forest College, görülmesi gereken diğer yerler arasındadır.
Otel Özellikleri.
Hilton Garden Inn Lake Forest Mettawa tesisinde kapalı yüzme havuzu, spa küveti ve spor salonu veya odası bulunur.Bu 3 yıldızlı tesiste iş seyahatindeki konuklara yönelik şu olanaklar sunulur: ticaret merkezi, toplantı/konferans odası ve limuzin/şehir arabası hizmeti. Bu iş seyahatindekilerin dostu otel tesisinde restoran ve bar/oturma salonu vardır. Ek olanaklar arasında hediyelik eşya dükkanları veya gazete bayisi, market ve çamaşırhane vardır. Konuklar için otopark ücretsizdir. Tesis türü: sigara içilmeyen tesis.
Konuk odaları:
Hilton Garden Inn Lake Forest Mettawa tesisindeki klimalı 170 konuk odasında şu olanaklar sunulur: kasa ve kahve/çay makinesi. 27-inç düz panel televizyon, birinci sınıf kablo kanalları, ücretsiz TV Internet erişimi ve film kiralama sunmaktadır. Tüm konaklamalarda masa, ücretsiz günlük gazete ve telesekreterli çok hatlı telefon sağlanır; ücretsiz şehir içi aramalar sunulur (kısıtlamalar geçerli olabilir). Odalarda kablosuz Internet erişimi bulunur.Oda içinde mikrodalga fırın ve buzdolabı bulunur. Banyolarda sunulan olanaklar şunları kapsar: saç kurutma makinesi ve ücretsiz banyo/kozmetik ürünleri. Ek olanaklar şunları kapsar: açılır pencere ve saatli radyolar. Ayrıca, istek üzerine ütü/ütü masası ve uyandırma servisi sağlanır. Günlük Temizlik hizmeti sunulur. Hilton Garden Inn Lake Forest Mettawa tesisindeki tüm konuk odaları sigara içilmez odadır.
Ek yatak ücretlendirmesi otel politikasına tabidir.
Olası ekstra harcamalar için giriş sürecinde fotoğraflı resmi kimlik ve kredi kartı ya da nakit depozito gerekmektedir.
Özel talepler giriş sürecinde uygunluğa tabi olup ilave ödeme gerektirebilir.
Bu otelde engellilere yönelik özellikler bulunmuyor. Engellilere yönelik özelliklerin olduğu bir oda rezerve etmek istiyorsanız lütfen farklı bir otel seçin.
Hilton Garden Inn Lake Forest Mettawa tesisinde bulunan restoran kahvaltı, öğle yemeği ve akşam yemeği servisi yapar. Belirli saatlerde oda servisi mevcuttur.
Tesiste kapalı yüzme havuzu ve spa küveti bulunur.Diğer olanaklar arasında spor salonu veya odası bulunur.
Aşağıda listelenen dinlenme etkinlikleri tesis alanında veya yakınlarında bulunur. Ücret uygulanabilir.
Ek yatak ücretlendirmesi otel politikasına tabidir.
Olası ekstra harcamalar için giriş sürecinde fotoğraflı resmi kimlik ve kredi kartı ya da nakit depozito gerekmektedir.
Özel talepler giriş sürecinde uygunluğa tabi olup ilave ödeme gerektirebilir.
"Very businessman friendly"
I was very pleased with my stay. Affordable and friendly. Next time I have business in North Chicago, this Hilton will definitely be my choice of hotel again.
Nice place to stay, in general very clean with the exception of a few ants in our room. Very convenient to the Navy base. All employees I interacted with were helpful and pleasant.
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"Great Lakes Naval Training Command"
We stayed at this hotel for our son's graduation from Basic Training. The hotel was very centrally located, clean, the staff was friendly and moderately priced. I would highly recommend this hotel to any travelers.
Thank you for choosing us for such a special occasion! We're always honored to serve the families of those that have dedicated themselves to serving our country. We very much appreciate the kind feedback. "Clean and Friendly" is our mission and it's great to hear we executed that mission so well. Thanks for the recommendation and please come back and see us if you're in the area again.
Hilton Garden Inn Lake Forest Mettawa tarafından 1 yanıtBu konuk bir yorum yazmadı.
"Super nice!"
Super nice hotel. Everything ,top to bottom, seemed new. The staff was very friendly. Only minor drawback was that you were a few minutes drive to restaurants and stores.
Thank you so much for sharing such positive and kind feedback. Our property's mission is simple, yet highly effective..."Clean and Friendly". I'm so glad this was your exact experience and I know our entire team will appreciate hearing it as well. Regarding the proximity of local restaurants and stores...unfortunately it is necessary to drive a few minutes. I hope it didn't prove too inconvenient, though the good news is it's a few minutes in every direction to some wonderful options. Even better, our very own full service restaurant, The Great American Grill, will be launching a new, exciting, and expansive menu as well as a convenient lounge menu that will be available at our bar anytime. We hope you'll visit again soon and experience it first hand. We know you have choices and we appreciate you choosing us!
Hilton Garden Inn Lake Forest Mettawa tarafından 1 yanıt"The Hilton Garden Inn Lake Forest, Mettawa, IL"
Everyone was very friendly, service was great! Restaurant food was Good, Restaurant Service was Great! Linens were clean & high quality! We loved the mattress! Having two pillows each to choose from was nice! The room was clean & well kept. The bathroom was clean & well kept. We really enjoyed our stay! My wife said, "this is the first time I've felt […] that comfortable in a hotel". Our Thanks To You and All of Your Staff! 5 Star! Thank You Hilton Garden for making our romantic getaway so enjoyable! Devamı
A huge thank you for sharing such wonderful comments. Of course our goal is to deliver an exceptional experience and genuine hospitality every time but it's always rewarding to do so on special occasions or when the stakes may be higher for any number of reasons. We love your comments about the friendly and kind service you experienced throughout the hotel...and it's deeply gratifying to read your wife's comment that "this is the first time I've felt comfortable in a hotel". Those words, in additional to your great feedback overall, help us remember why we do what we do. Thanks again for sharing your comments and we do hope you'll visit again soon if you return to the area. Warmest Regards,
Hilton Garden Inn Lake Forest Mettawa tarafından 1 yanıtClean, comfortable, and plenty of space in the rooms. Exericise room was very nice. Hotel staff was friendly. No restaurants nearby other than the one in the hotel.
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"Navy Recruit graduation"
Our youngest daughter graduated from the nearby Naval Training Center and we stayed 3 nights to visit with her. We had great service throughout the hotel and the rooms/beds were very comfortable. We will return here many times during the course of her ongoing training. Hilton is our home away from home.
First of all...congratulations to you, your daughter, and your family. We're honored to serve the families of those that will serve our country. Thank you for the very kind feedback, obviously it was our pleasure to host. I'm particularly grateful to read that it was great customer service that stood out among all else. We''ll look forward to having you back again soon.
Hilton Garden Inn Lake Forest Mettawa tarafından 1 yanıt"Hilton Garden Inn-Lake Forest Mettawa"
The room was more than comfortable and very clean. Very close to the Navy Training Command base. The hotel staff was amazing. They seen to all our needs. We were there for our son's graduation from Great Lakes Navy Training Command. They were very respectful of all the new military families that were staying there. Telling the new sailors 'Thank you […] for serving. If not for you I would not have my freedom.' I can not put into words what this meant to my family. I would highly recommend anyone to stay here. Devamı
WOW, thank you for your very kind words. We are indeed honored to serve those that have and/or will serve us and it's great to hear you felt that during your stay. Our property mission is simple and effective..."Clean and Friendly"...so it's very gratifying to hear this was your exact experience! Thank your for choosing us and please know we very much appreciate your business.
Hilton Garden Inn Lake Forest Mettawa tarafından 1 yanıtA lot of money for nothing special, stayed at a Hampton the next night which was just as nice if not nicer for 80 cheaper just down the road in Gurnee.
First, my apologies that the hotel and amenities did not meet your expectations. We want every guest to be 100% satisfied in addition to enjoying a sense of value for the price paid. Our research shows that when the guest feels they've paid "too much", it can lead to a distortion of perceived value. I'm pleased to learn that you did find a hotel (and fellow Hilton property) that met your needs at a price point that was more comfortable for you. We're proud to say that our clientele usually finds the hotel's price to value ratio is well balanced...but again, I'm sorry this was not your experience. We will certainly use your feedback to look for any opportunity to add value to our product. Should you return to the area, it sounds like the Hampton will work well for you. We appreciate your business.
Hilton Garden Inn Lake Forest Mettawa tarafından 1 yanıtThe hotel was nice but they had kids running in the hallways playig on the elevator. I am not use to all of that. It was a mess it seemed like a daycare center
Thank you for taking the time to share your feedback, without it we can not strive for continuous improvement. I was grateful to read that you were pleased with the property overall. However, I do want to apologize that your ability to enjoy the hotel was compromised by kids running and playing throughout the hotel. It is our responsibility to manage the hotel in a way that allows all of our guests to enjoy their stay without infringing on the privacy of others and I'm sorry this was not your experience. Please know that I've followed up on your concerns with the goal of ensuring no one has a similar experience in the future.
Hilton Garden Inn Lake Forest Mettawa tarafından 1 yanıtBu konuk bir yorum yazmadı.
"Hilton Harden Inn Lake Forest"
Spent one night on Christmas Eve. Excellent service and display of employee spirit. Very convenient!
"Review of Hilton Garden Inn Lake Forest Mattawa"
Satisfied with the hotel and the staff.
"the hilton garden inn lake forest mettawa"
Was very pleased with the hotel staff and location...very friendly staff...
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"Hilton Garden Great Hotel!"
I was very pleasantly surprised at how upscale, comfy and clean this hotel was. Easy access to the interstate. My room was beyond my expectations and the bed was so comfortable I'm going to email the Hilton and ask where they get their mattresses from! I was so pleased, I told my family to always recommend this hotel whenever they have company from […] out of town! Devamı
"Naval Graduation"
This is an excellent hotel for the price, the only problem is, there are no restaurants in the area and the restaurant and community pantry at the hotel is very expensive, over all i had an excellent experience here and would stay here again.
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"Hilton Garden Inn at Lake Forest, Mettawa"
The Hilton Garden Inn is a nice place to stay; similar to all the Hilton Garden Inns across the country. Located just off of the main interstate toll road out of Chicago, it is difficult to miss. One major locational advantage of staying there was it was south of where I was working (Great Lakes) but north of Chicago. Thus I was always traveling opposite […] the "big city", rush-hour traffic (something when considering hotel locations). One disadvantage with the Hilton here is there is no real eating place nearby; there is a Costco across the street, but otherwise you need a car and some patience to find even a fast food place nearby (other then the hotel's food, which, BTW is ok). Devamı
"Hilton Garden Inn - Lake Forest, IL"
I arrived late in the evening and was told that the hotel had been overbooked (???). I was asked to go to another hotel that was 20 minutes away! Obviously, I was upset as it was very late and I needed to be at a cancer center early the next morning. I had arrived via paid transportation, which mean't that I would have needed to get a taxi to get to […] the other hotel. Luckily, the Courtyard Marriott next door had a room available. However, they were not booking this room as it had a broken TV and the refridgerator did not work. Since I was in a bind, they gave me that room and extra Marriott rewards points for my inconvenience. Devamı
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"Navy Boot Camp Graduation"
Hotel was very easy to get to....right off the major highway and was 22 miles from the airport. Easy check in. offerred $5 for $10 breakfast buffet. Rooms comfortable. Base was an easy 5 mile drive if that. Worked very well for what we needed. We made a great selection in choosing this hotel and I would recommend it for anyone attending the area for […] the graduation. We saw many sailor families staying as well. Devamı
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"Great customer service"
The customer service was outstanding and the staff was extremely friendly. When my husband called to see if they could arrange to have flowers or a single rose left in my room--they told him not to worry that they would take care of it....and they did. When I returned from working I was very suprised to find a single rose with a note on my bed!
"Very Happy"
My husband and I travel often and stay in hotels frequently. The room was very clean and the bathroom was newly renovated. The front desk staff were very friendly and helpful. It was among my top three hotel experiences. Breakfast was a bit pricey, but the room rate itself made up for it.
"Very nice hotel!"
This is a very nice hotel and I recommend staying there. Clean spacious rooms.
"$50 "incidental" deposit policy not revealed"
The hotel was very nice...visited because of my son's Navy graduation and it was convenient to that location. Room was very clean and had comfy beds. The only gripe I had was that there was no mention of an additional hold on my debit card for "incidentals" even though I had prepaid for the room on hotels.com. I complained to management and there was […] no solution offered. I could not stay anywhere else because I had a nonrefundable room so I was stuck with the hold on my card with no other alternative. There was no mention of this when booking online. I would have been more upset other than the fact that the motel was simply so nice otherwise that it made up for my complaints. Devamı
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"Hilton Garden Inn - Lake Forest, IL"
The room was large, well furnished with a bed almost as comfortable as ours at home. Although the building was a few years old, it seemed and felt brand new, so someone there is paying attention to the details of up-keeping! We arrived and enjoyed to beauty of the place and were disappointed that we had to leave at 4:30AM for a race. It was the kind […] of place we would want to stay until their check-out limit! Ridiculously low price for a hotel of this quality. Devamı
"Hilton Garden Inn- Lake Forest Mettawa"
By fay, this was one of the best hotels I've stayed at in quite a while. Others have spoken highly of Hilton hotels, but until you've actually stayed, you really don't know. Close to fabulous restaurants and not too far from Gurnee Mills mall. I would highly recommend this hotel to anyone visiting the aera.
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"Hilton Garden Inn Lake Forest Mettawa"
Teenagers running all around the Inn, due to a basketball tournment.
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"WONDERFUL!!"
I initially stayed at the Ramada Inn Waukegan because they advertise how they cater to Navy Recruits Grad families. They hotel was filthy. I was not comfortable. I was so fortunate to be able to check out and spend the rest of my time with my son here at the Hilton. I highly recommend this hotel.
"Hilton Garden Inn - North Shore location"
The hotel is fine with very friendly staff. But do not get an even numbered room as the expressway noise is disruptive to sleeping. Bathrooms are a bit small with limited counter space. Otherwise the room is a nice size, has flat screen tv, desk, and is comfortable and well appointed.
"Good location off the interstate an family"
Great price in today world when money is tight! an only one is working. Have stayed here before an thought it was worth coming back. Close to family, bed is very comfortable.
"Great hotel, just a little loud"
Everything about this hotel was great except for the highway noise. The noise was pretty loud most of the day and night, but our room faced the highway and we were on the ground floor so other rooms may not be so bad. This was a very nicely maintained hotel with a great location for those attending the Navy graduation, and its price could not be be […] at. Devamı
"nice place--noisy room"
This is a lovely hotel but the room they gave us was right next to the interstate and the noise from that made it difficult for us to sleep. Ask for a room on the inside of the hotel!!
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"Navy Bootcamp Graduation"
I was looking for a location that was convenient to my destination, which was the Navy Bootcamp. What a Great Find. The "Curb Appeal" was great and I was more impressed with the lobby. But it didn't end there. The hotel staff was wonderful. Everyone greeted us. Our room was very nice and relaxing. The xtra large walkin shower was oh so great. The food […] was good also.The only thing I could mustered up a complaint about was the pool. I think to much chemical was used due to the loud smell. Devamı
"Hilton Garden Inn Lake Forest Mettawa"
Stayed here for a Navy Basic Training graduation and this was the perfect location. Not far from an overwhelming multitude of eating, shopping and entertainment establishments, and only 15 minutes from the Navy base. Definitely recommend this should be your number #1 choice in the area.
"GREAT HOTEL"
EVERYTHING WAS GREAT. THE STAFF AND AMENTITIES WERE TOP NOTCH
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