Holiday Inn Express Maspeth - Maspeth

had a problem with the heat system could not turn it off or lower the heat. only good thing about it was the temps that night were low. shower did not work had to take a bath in morning.couldn't get much help from housekeeping.

This hotel is nice and near the city. Ample parking space if you drive. Shuttle service to the subway is available every hour and city bus that runs normal service hours too.

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Hotel staff was very courteous and accomodating. Breakfast was pretty good-I've never known eggs to be good at a hotel, but the pancakes and sausage were delish! Only disconnect was from housekeeping, but I think it was genuinely just lost in translation. Great for business stays and overnights. Having lived in Maspeth before, I know this is a safe […] area even though it's not the prettiest. The hotel is very convenient to Manhattan (esp. if you're driving) Midtown Tunnel is right there and 59th St. Bridge is very close too if you don't want to pay the toll. Also convenient for travel to Eastern Long Island (right off LIE-495). Devamı

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being a new yorker I do appreciate the location of the hotel and the convenience of parking in the hotel. it is a decent hotel very close to Manhattan and easy reach by car. The neighbourhood is industrial but to me a new yorker used to new york- queens and Bklyn neighbourhoods , it is okay. The free breakfast seems to be a big hit with the customers. […] The hotel is clean, rooms are good and service is prompt and friendly. Would recommend the hotel anytime. Free internet is also a plus Devamı

The personel had a good attitud and the location is great (Very close)

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We visited New York December 16th-19th, and decided to stay in Queens the first night to be more cost effective. When we opened the door to out room, it was much bigger than my initial thought. It was spacious, clean, and cozy..and most of all, easy on my wallet. Breakfast was served each morning until 9:30. It was a good variety, better than other […] places. A shuttle runs ON THE WEEK DAYS, from the airport and also to the nearest subway station. Check-in isn't until 3, and they will charge you $10 for every hour you receive a room early...but they will gladly store your luggage, at no additional charge, while you go out and view the city. I would absolutely reccommend this hotel to anyone. BE AWARE: under New York law, all guests will be charged a $50 fee upon check-in to ensure nothing is damaged in the guests room, depending upon room condition, you will get the money back in 5 to 7 days. Devamı

the only reason to stay here is to beat the price of Manhattan. there are no subway stops within walking distance. the rooms and the hotel were fine, but the location and accessibility proved to be somewhat inconvenient

room was a lot smaller than the pics made it seem but overall, the hotel was great.

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I booked a One King Bed Nonsmoking room. This is the description listed on this site. The actual room has no King anything. The bed I believe is a full size although the room has some decent space. I asked the front desk about the size discrepancy & she said it's all about what you selected when you book through hotels.com. However, there are no other […] options for king size beds on hotels.com. Devamı

This is my 3rd time staying at this place per the recommendation of a co-worker... They will not even try to search for my Priority Club memebership since I did not have the card on me. I stayed for 2 nights and they only programmed my key for 1 night. What an inconveneince to arrive to your room after a long day loaded with bags to find your key is […] not working! They gave me a room in below-level floor and claimed that this was the ONLY room available. The fitness room was supposed to be open until 10:00PM and the electronic lock would not open at 9:00pm (maybe they forgot to set their time saving properly!). Had to patiently wait for maintenance to come down and open the room for me. The hotel itself was clean and properly maintained. Room was impeccable. Just what mentioned above. Devamı

When the lady in the GPS told me that I had arrived at the address I thought she was lying because the neighborhood wasn't great. However, the hotel is a great place to stay. Free parking, the hotel clerk went out of his way to help, the room was very comfortable and the TV was huge! I would recommend this place to anyone and will definitely return […] on my next trip. Breakfast wasn't that bad either Devamı

I purposely booked hotel for the convenience of shuttle to airport and subway station. The shuttle only operates weekdays and is only once an hour. I only learned that when I needed to go to airport on Saturday morning and had to take a car service that the hotel called at a fare of $22 to LGA airport. The limited shuttle operation was not obvious on […] the hotel info page. The location is very bad unless you have a car. Walking is really not an option to get anywhere. Devamı

An oasis in a busy, slightly industrial area.

We stayed here & took cabs over to the theatre district, much more affordable, great rooms & services.

The GPS could not find this location too easily. But once we got there we could put in the side street closest to it and we did ok. The neighborhood was ok. Right behind a BP gas station with panel trucks parked on both sides of the street not making for a nice view. The hotel and staff were very nice and friendly. We stayed for 3 nights. The beds were […] very comfortable and clean. The only problem we had was on our last night we came back to the hotel after 10pm and there were no parking spots left so we had to park out in the street. Parking was free by the way. Breakfast was also free and they had a variety of healthy choices every morning. Also we had the front desk call for a car service for us to take us to our daughter's apt because we didn't want to drive into Manhattan and there isn't any convienient public transportation nearby. It was very pricey for the driver to take us 15 min away! Our return trip via a non-hotel associated service was half that....so beware of that. And the front desk asked us for our room number - I got a little suspicious of that...now they knew we were gone....we had no problem but as I say I was a little concerned when we got back. Devamı

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This is a very micely maintained hotel.. very clean and well maintained.. Very close to LGA and to NYC Do not know enough of the surroundings but it all looked fairly safe.

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Excellent Hotel. Very Clean, NEW = only 2 years old, and great location. Shuttle takes you to Manhattan and then NEW Clean, Safe and Well Lit Train Cars take you to Manhattan in 20 minutes. The trains are NEW and the price is only $2.50 one way. The bad thing is that the HOTEL does not pick people up when you come back so if you want to come back to […] the hotel, you have to pay a taxi $30 from Manhattan. Devamı

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nice hotel. very close to the city roughly $20.00 to downtown manhattan ... the room was clean but the towels are a bit rough and the shower is hard to figure out how to turn on the shower head ... the house keepers knock really loud so if you're young and went partying the night before make sure to put the "DO NOT DISTURB" on the door because they […] will keep knocking overall a great experience. good on site parking & close to the highway so you can get around easily. Devamı

We booked this hotel because of the shuttle service to the airport, but at check in they said that the shuttle doesn't run on the weekends. So just a warning to the rest of you. We were also told that their car service could take us for $18 but we were charged $25. We only needed the hotel overnight after a wedding and when we were dropped off in the […] evening for check in, our car driver told us not to leave the hotel because it wasn't a safe neighborhood. Other than those things, the staff was nice, and the room was very nice and clean. Unfortunately, I wouldn't stay again because it didn't serve it's purpose for us. Devamı

Even though the location seems to be very good on the map, especially for international travelers who would like to use public transportation it is the worst. No taxi takes you to Maspeth from Manhattan and no bus stop or subway close to the hotel exist. The hotel offers you a shuttle every hour only from the hotel to the train station until 10 pm, […] so from train station you MUST get a taxi if you can find one. Other than this it is a clean hotel and the breakfast was fine. Devamı

I believe the service and conditions of the hotel were just as they were described on hotels.com. I found it standard clean and the Hotel staff is very polite. the only problem that at times u can hear the noise that people on making infont of your door.

The web description was a little misleading. Although only 6 miles from Manhattan - subway takes 40 minutes and the hotel is 2 miles away from the nearest stop. They will shuttle you there but will not pick you up, so returning you have to find a cab to go the 2 miles (not walkable due to the freeway). The shuttle is the same one as the airport shuttle […] and we were told both of them pick up on the hour, every hour, which is impossible. They were within 15 minutes of this for the subway shuttle, however, I needed to call to be picked up at the airport. Two of the women working the front desk on two different days were rude. One in particular acted like she hated her job. I saw her leave the hotel at one point and just walk outside. She paid little attention to people waiting at the desk for assistance and moved incredibly slow. She had an attitude that she made very visible. I wish I would have gotten her name. She was awful. It is nice that the hotel offers free breakfast and wifi (which did work just fine in our room) but with how poorly we were welcomed and treated when we needed something and the hassle it was to come back to the hotel after being in Manhattan, I would not stay again. Many cabs would not take us back to Queens from Manhattan so it was hard late at night to get back. And the area surrounding the hotel is not that nice. The man who drove the shuttle, however, was great. We loved him! He was really nice and friendly. This hotel would probably work better for people bumming around Queens than going into Manhattan everyday. Not great for tourists. Devamı

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The price and location were just right! I thought everything was great and will definitely stay here again when I revisit the city!

Somehwere in teh hinterlands fo Queens, New York is Maspeth.... counld not find it without gps A wharehouse district, highways, nothing to see, walk at your own risk, but oh what a great little hotel. Since HOJO changed its logo, freshened up its limite services hotels, they did it the right way. Clean, comfortable rooms, off street, secure parking, […] at a good value by NYC stadards.... After a weekend trilogy good, bad and ugly-this night's stay was welcomed. A three star night -- I woudl come back since I do have relative about five minutes away as well as LGA -its a prime location. Great value -if you drive in and still want the convenience of NYC. Devamı

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They accommodated us fast. The room was clean and there were plenty of towels. The breakfast was good. Plenty to choose from. The Staff was very polite and helpful. Free parking was a plus. I would return.

This hotel is kept very clean, The hotel is very good for the money!

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excellent hotel.. very clean and comfortable

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The hotel itself was very nice, clean, and modern. However it was not within walking distance of any subway stop. The hotel did have a free shuttle to the subway but did not do pick-ups and was only during the week and during the day. So if you are there on a weekend no shuttle. Cabs were reasonably priced but will stay closer to subway next time. I […] would have rather spent more money on a closer hotel than on cab fares. If you have your own car it is right next to express way so it would be easy to get around. Devamı

I stayed there with a friend and her 2 kids and it went very well. We needed to be close to Manhattan, Brooklyn, Queens and New Jersey and we felt we were centrally located. Room was clean and so was the Hotel in general. The neighbourhood was a little "sketchy" but all went well.

My chief complaint about this hotel is the shuttle service. When you're in Queens and nowhere near a public transportation...you need to have a shuttle running from 8 AM to 8 PM. This hotels shuttle runs from 8 AM to 4 PM....IF...the driver came into work that day. Also, it's not available on the weekends when you most need it. Get a clue Holiday Inn […] Express! Everything else was okay. All the more reason for them go at least provide a decent shuttle service so people can get places without dropping $300 on taxi's like I did just to get to and from public transportation over a 5 day period. Devamı

We drove from Washington, DC to NYC to attend a wedding that same night. When we arrived we were tired and eager to relax in our room for a few hours before heading into the city. Unfortunately, we arrived at 1pm and check in wasn't until 3pm. The hotel staff informed me that our room was available for us, but we'd have to pay $10 per hour plus taxes […] and fees to check in early. Did he really just tell me that I could rent my room by the hour? I travel a great deal for my job and often arrive to hotels before check-in time. It has never been a problem for me, nor have I ever been informed that I could get into my room if I paid a little extra. We refused to pay the extra fees. We sat in the hotel lobby staring at the desk staff for two hours until we could get into our room. When we finally got out room key we were shocked to learn that our room was in the basement. The bathroom smelled like dirty mop and our feet kept sticking to the floor. We called the desk requesting someone to clean our floor, but when we got back to our room after the wedding we noticed that nobody had bothered to address the problem like we had asked. We will never stay here again, nor will we ever recommend a Holiday Inn Express to friends or family. Devamı

Otyher than the fact that a group of individuals started a party next door and they would not stop even after the hotel person asked them to stop., it was not bad. And there again there was water coming out of the smoke alarm that went off while we were trying to sleep ith the party still going on. All we received was a I am sorry for what happend from […] the front desk clerk b ut it was not his fault. The I am sorry should have came from the manager or even a discount on the cost of the room, but there again no such luck. Devamı

This hotel is ideal for the location where I work. I pick this hotel for this very reason. Otherwise, it is an average place to stay. Taxis have a hard time getting to it. There are some amenities. My main issue is that the last time I stayed several TV channels were out and the hotel did not fix it during my stay. The breakfasts there are good and […] well served. The fitness room is OK. It's difficult to find good restaurants nearby. The rooms are clean, but not special. It is an OK place to stay. Devamı

Difficulty finding hotel, as it is not very well known. Make sure you get instructions from the front desk, particularly for taxi rides home. We used yellow taxis from the city, $20-$25, including the toll. Excellent breakfasts, good value for money.