Only Suites Paris CDG - Roissy-en-France

The hotel was very nice but I expected more service from a 4-star place. Firstly, the receptionist was not at all helpful. For example when asked where Hertz (car rental) office was located, she said she didn't know and advised we looked it up on the Internet. Wow. I didn't even comment on this to let her know that it should be her job to look it up […] on the Internet and then inform us. Then there were problems with the room key - she switched the room for us (we were supposed to get a room on the 2nd floor, but she changed it to the 1st floor) and never registered this change anywhere. So the room was marked "available" in the hotel's database and at around 11 pm two men were trying to get in because they were allocated to this room. Luckily, their key didn't work and I opened the door since I heard them messing with the lock. They were just as surprised as I was. My key to the room didn't work either so every time I left the room I had to get the receptionist to unlock it for me. So no complaints about the hotel per ce - very nice room indeed, an ok breakfast, but the service was pretty much horrible. Devamı

Excellent

A very inconvenient location. there appear to be better options that are actually at CDG, rather than a bus-ride away.

The hotel room its self was perfect. The floor was dirty and the air conditioning did not work properly. I checked out of the hotel in the morning sweating. When I requested the airport shuttle service schedule for our morning departure we were told repeatedly that it was in the room. We looked every where and did not find it. My partner ended up paying […] 22euros for a taxi to the airport in the morning and when I checked out the schedule was produced right from the front desk in a laminated precise schedule form. I did inform the reception of my dissatisfaction. It is a shame. The hotel room was perfect for out needs while in transit at the CDG airport. Devamı

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This is my second stay at this hotel. It is a nice hotel. Reception staff not always friendly. Very convenient location for travelers as it is only a few minutes away from CDG airport. The parking is too expensive and apparently it is dangerous to leave the car outside...

We needed something by the airport at a good price this hotel fit the bill perfectly. The room was excellent -- the lobby carpet needed a good cleaning or replacement also the lobby furniture is worn out -- but over all it served its purpose well.

Only stayed for 1 night. Fairly average for the price.

But dirty rooms, towels that were stained, amenities in the room that were forgotten and generally unhelpful staff. There are many better options

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We had a great stay!

I was not impressed with the lack of cleanliness in the room, as you came in you could see the dust and what looked like breadcrumbs on the floor. It was simply filthy. There were 2 slats of parquet floor sticking out by the bathroom door and you had to pay attention so as not to injure yourself. Such an easy thing to fix and have been left there. I […] have booked with breakfast included and later on was charged 15 Euros! for a mediocre quality breakfast. But you live and you learn. Also I was charged an additonal 1.20 Euros for some accommodation tax, but that apparently is charged in all hotels. Worst of all for me has been the lack of cleanliness which for any hotel it is an absolute MUST. Devamı

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Pictures online looked much better than reality. It was comfortable, but not as nice I had expected. The man behind the front desk was pretty rude. You can see what they were after with the decor, but it was not a success IMO

I stay only a night to this hotel because I lost my flight, but it was a pleasent experience. Even the hotel is near to airport and I could see the plains from my window, I did not hear the noize.

The hotel was fine other than the leaky sink. The rooms were large, well appointed and the staff though a bit to few of them did their best. Certainly for the money you are paying it was good value. The neighborhood leaves much to be desired. Want some food you have to walk quite a ways to a little village with few choices. Want a drink and you have […] to walk even further to a small pub. So you really have to ask yourself why you want to be there. This hotel is still a half hour away from the airport by the time you wait for the shuttle and all. So sure if you had an overnight stay because of being in transit at CDG this might make sense but otherwise you might as well stay in Paris and take the train out. Devamı

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The staff was very helpful. The breakfast was way overpriced to I didn't have it. The room was just so so but adequate. I appreciated the wi-fi and really needed it. The nearby town is very charming and a 5 minute walk. Shuttle service to and from CDG was very convenient and free.

The online site said the hotel was attached to the airport, and it was NOT. The hotel was about a mile from the airport. Also, the coffee that is set out, was cold both times and horrible. Not to mention they didn't set out coffee until 10. Also, the room that they gave us was not cleaned from the previous customers. Gross!

large clean comfortable suites. very convenient for CDG airport.

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The heating system of the suite was horrible, it was blowing cold air, even when setting the temp to max. after calling the service room to intervene, noting changed, we have been very concerned about our young kids, we dressed them as if we were outside. Also, we took this close hotel to the airport to take the shuttle service. However, i'd not recommend […] it when you are traveling with kids (luggage + strollers). the bus was very packed, and the bus sop for terminal 2E is a heck of a walk (if you are loaded with luggage). Devamı

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"Only Suites" has the distinction of being a spacious 'residence', with full kitchenette, in "hotel row" of the charming hamlet of Roissy-en-France, on the edge of Charles de Gaulle airport. I stayed here for the access to the cute little town, with its two grocery stores & restaurants, that the Airport hotels lack. However, since the "navette" (shuttle […] bus) service to these Roissy hotels has been much curtailed and no longer makes stops directly at Terminals 1 or 2, next time I'll just stay at the "Terminal 3"-based hotels (Ibis, Novotel et al), which is the only stop the Navettes now make, and save myself schlepping luggage that extra distance. Either way, you now must take the airport train from "Term 3" which is merely a hotel hub between the actual terminals 1 & 2. This suite is spacious, but maintenance was run-down: tv had been added as an after-thought, but no english channels besides BBC & CNN, which were both limited to sports. Kitchenette has dishwasher, fridge, microwave, stove. Front desk charged me one euro for 'city tax' which I thought was odd, given my hotels.com receipt clearly stated that it included such city taxes. Devamı

In general very nice hotel, a few minutes from CDG airport. They forgot to give me the wake up call!

A manager and the people who work at this hotel are not friendlyl. Especially, a manager is very arrogant and not helpful. No consideration for the tourists who are not familiar about the soundings. Under a such manager, 4 stars hotel status is not agreeable. Compassion is totally missing.

It felt like home! ps: Except that there was supposed to be WiFi but the front desk lady said the Internet is down. They don't even have a kiosk for guest so if you need Internet badly, too bad!

The hotel was the filthiest hotel I have ever seen. Carpets were stained. Room had not been cleaned with dirt and crumbs on the floor, sheets looked like they hadn't been changed and condition of room was very run down. Breakfast, was inedible. We sat there and looked at the food and couldn't eat it. Even the carpet in the breakfast room had black dirt […] and stains on it. I have traveled for 40 years and never seen a place as bad as this. Don't stay here unless you like dirty surroundings and wasting your money. Absolutely HORRIBLE! Devamı

This hotel is 2 km away from airport and a free bus shuttle takes you both ways, Use this free bus to take you to the train station next to the airport for Paris Metro The staff informed us that there was no bar,but pictures showed bar?. The hotel has been designed in ART DECO beutiful rooms Hotel is a two minuet walk from lovely village with restaurants […] and bars Devamı

Our first room had not been cleaned, garbage still full, but they gave us another room and it was better.

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A/C wasn't up to the job . The room finally cooled down about 4:00AM.

If you're looking for a nice, clean room close to the airport, this is probably your best value. Pros: - Great location - Spacious, clean room - Good value for your money - Nice décor - Free airport shuttle - Free WiFi Cons: - Although friendly, staff was very slow at the front desk and seemed unorganized - Information about the services and amenities […] the hotel offered were not readily available - Could use in-room irons and ironing boards Overall, I had a pleasant experience and would stay there again. Devamı

excellent hotel. large suite, nice people

I chose this hotel as it was the most reasonably priced for the Airport Hotel Village and included a shuttle to the airport. I only needed to stay their for a night as I had a very early flight. The hotel room was clean, spacious and relatively comfy. I also got upgraded to a double room suite.. didn't need it but it was appreciated. Internet is also […] included and free. The hotel doesn't seem to be doing very well though as they are VERY slow with check-in and although I didn't run into any problems I saw many people have issues with lost reservations, delayed check-ins and other weird issues. A few things in the room seem to be falling apart and nobody wants to spend the money to repair it. Elevators are pretty small and slow. In the end though, the hotel did the job. I needed a place to sleep for my early flight and I didn't want to pay for a cab nor pay an arm and a leg for a bed. Devamı

Good Points: Clean, spacious design, microwave, good lighting, big bathroom, great decor for an aparthotel, powerful shower, helpful staff, great location for Airport, plenty of surrounding hotels and restuarants. Good for a short business trip in Val D'oise. probably too far if you are going into Paris every day. Not so Good points: had the ground […] floor, windows dont open, air conditioning non existant, can't open blinds due to privacy. Very Bad point: returned one day to find my door was left on the latch and open by a maid. Luckily nothing was taken. Especially as the room was on the ground floor opposite the elevators. Devamı

We needed a hotel at the airport as we came in late and were leaving early the next day. The hotel was very modern, clean with a very large room, enough for 4 people. the location was great as there was a shuttle bus very 29 minutes to the airport. Highly recommend this hotel and the price was great!

The room safe and the kettle did not work and the place had a tired feeling and look. On our return trip we booked inot the Holiday Inn which was ideal.

Stayed to catch a morning flight back to US from CDG. Asked airport information where to get shuttle and she knew. 5th floor above rail station. It is the black bus and both ways it went well. The bus stops at a few hotels, but all were close together. We took a 7PM from airport and the 5:30AM to the airport. Neither took over 15 minutes.

Comfortable but a long ride from the airport as the black bus goes a long route from terminal 3 to terminal 2 before it starts the hotel drop-offs. My biggest disappointment was the kitchen...it is not stocked with anything...no glasses even. The cleaning crew forgot the hand towels and glasses so we used tea cups. The black bus was very regular as […] we took it several times to travel to the subway to Paris. Most of all the beds were comfortable and plush....everything looked pretty new. The outside of the hotel does not do it justice. Devamı

the room was huge and the shower was hot. What a treat! It took us a little wandering at CDG airport before we could find the place where the shuttles stopped, but once we found it we were fine. There are several different shuttles that go between the airport and various area hotels. The bus that goes to the Only Suites hotel is called the "Black Bus". […] Make sure to wait for that one. We got a very good deal on Hotels.com for the room. It would have been out of our price range at the regular rack rate. Devamı

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This hotel is very convenient if you have an overnight flight. Our room was very big, modern and clean. It is walking distance to a few restaurants. We went to a Japanese restaurant which had great food. I personally would have preferred the pull out couch not to have been made up as an extra bed as we had a booking only for 2 people so it would have […] been better and given us more room if it was left as a couch for us to sit on. Overall for the price and the size of the room it was a great deal. Devamı

Great place - huge two-bed/two bath suites. Just super. A little out of the way but there's a bus that runs all over the airport and to the train stations and other hotels. And the bus is free...

THE CLERK WAS WORKING HIS TAIL OFF HE WAS THE ONLY ONE WORKING. hE WAS TRYING TO HELP PEOPLE WITH ANYTHING THEY NEEDED AND EVERYONE COULD NOT BELIEVE HE WAS ALONE AT THE FRONT DESK. bEST WORKER I HAVE SEEN IN A LONG TIME

Suites Paris CDG is ok hotel near the airport for several days. The shuttle service (a bus for multiple hotels) is not very clear on directions from the airport to the hotel.

This is a good hotel for an overnight in Paris, but --and this is true for all the hotels in the area--the shuttle service at CDG is inconvenient and slow. Getting to the shuttle pick up area is a long haul and the bus crowded, while on the return you are not left at your terminal and have to grab another bus back. Add at least 1 additional hour on […] both ends for any hotel in Roissey. Devamı

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Good for a roof over your head. Would not want to use for anymore than one night despite room fitted out as a suite ie with a mini kitchen and lounge area. If you do intend to use kitchen then remember to bring your own kettle, cutlery, chinaware, cloths, detergents etc as there were none. Do not accept a room on the ground floor (as I did) facing the […] road as you may be kept awake by the shuttle bus. If the motorised curtains do not work then you'll also be looking out at the street lights as you sleep. Staff were prepared to move me but it was too late at night for me in my particular circumstances. Devamı