Glenn Hotel, Autograph Collection - Atlanta

The staff was extremely pleasant and professional, from reception to housekeeping to restaurant wait staff. Hotel was nicely done, and the boutique-size felt very comfortable, unlike huge chains. I felt the rate we paid was reasonable for Atlanta. The proximity to CNN, Phillips Arena, Georgia World Congress and Centennial Olympic Park could not have […] been better--made getting around so easy. The ONLY negative comment is that for late-night arrivals, especially in the rain, there was no clear signage indicating where to park--there was a sign indicating parking for Glenn's Kitchen and The SkyLounge, but unless you already knew those were part of the hotel, you would not assume that was where hotel guests also parked. When we called the hotel to assist us, we got recorded messages, so could not get any help with where to park. We wound up circling around several times before we finally figured it out. The thermostat in the rooms is pre-sset so you cannot change it if you want it cooler than 71 degrees F. Unfortunately, I find that in other hotels nowadays--something I really don't like. However, EVERYTHING ELSE was super about the Glenn Hotel and our visit! I would definitely stay there again, and I recommend it to others! Devamı

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The halls needed some attention; lots of dusty fake grass (interesting idea... But I think if the halls were un-carpeted and tiled instead; the substitute molding look would make more sense). also the room appeared as though it had had a real quick once-over by the maid. But the staff was incredibly friendly and the hotel design/ambiance was overall […] really great. We would definitely come again as the location is also perfect! Devamı

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Nice compact room well designed. Comfortable bed.

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Awesome staff!!! Wonderful location! Will stay there again!

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The staff was welcoming and accommodating. I was disappointed we didn't receive our refreshing libation or warm towel when we arrived. The mattresses in the room could stand to be updated. Overall the stay was pleasant and I will consider staying there again when I go back to Atlanta.

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friendly staff...prime location...very comfortable bed!!

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Very good service. Hallways to room were dark and lacked finishings. Room was nice but very small.

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Loved Glenn. Small rooms but great boutique, European feel. Would definitely stay here again. Customer service was excellent.

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Overall, the stay was good.

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Hotel was clean and updated, staff was very friendly, the only drawback is the size of the rooms. The rooms are much smaller than typical hotels rooms of comparable price. Great place for a one night stay though.

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Absolutely loved the room and hotel!

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Overall good experience. Would stay again. Hotel restaurant Glenn's Kitchen was fantastic! Try the Georgia Shrimp appetizer... Omg!

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Loved this hotel! Great location, very comfortable and clean room. Will definitely stay here again!

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Had never heard of this so I skipped it several times. Hesitated booking it. I would reccomend this again and again. The staff was acceptional. Rooms perfect for the price clean and beautiful views. Right in the middle of everywhere we needed to be. A beverage greeted us on arrival. Another must is moonshine at mama Georgia's juke joint. Stumble home […] but enjoy the great food and music. Devamı

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we recently stayed at the glenn for our babymoon, and were treated very well! they upgraded us no charge to a king room city view, and even threw in complimentary breakfast! the room was amazing. the bed was soft and comfy, the room was spacious and the view of downtown was awesome. our desk attendants were terrance and charlynn. they were super friendly […] and helpful! we have stayed one previous time based on proximity to the philips arena, and you are walking distance to most major downtown attractions! the breakfast the next morning was fabulous, and they serve big portions for the price. definitely recommended for couples looking for a romantic getaway! Devamı

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We will NEVER stay in this hotel again...Many Problems: 1. We came exhausted and hungry to the hotel restaurant, and due to dietary restrictions askedd to speak to the chef, and were told he's too busy when there were only two other tables. We explained our requirements to the maitre de and the waiter and after waiting for our salads for 45 minutes, […] they brought us the wrong salad. We had to ask for bread 5 times...not a 4 or 5 star experience. 2. The rooms are EXTREMELY small, and we knew that from the review, but both our rooms faced the parking garage. 3. the bed is tiny, but the room cant hold anything bigger than a queen, the mattress caves in, and the pillows are huge and stiff. 4. If you do stay here and order room service make sure to ask for salt on the side cuz it doesnt come with the breakfast and the omelets are tasteless. For the money you can get a waaaayyy better hotel....there is nothing boutiqy about this hotel other than its tiny rooms, and rude restaurant staff where judging by the quality of the food, they probably didnt let us see the chef cuz there wasnt one :-( Devamı

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My daughter and I stayed at the Glenn hotel because we were attending a concert at the Philips Arena. We had a perfect stay! We loved it and we'll be staying here again.

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The room was small but not uncomfortable. However, when we went to get drinks at the bar after a long day at the trade show, the employees were all hanging out at the bar. Some in uniform and others not. Made us feel out of place and not welcome. The water in the room was never replaced after the first night. The room smelled funny, like maybe not cleaned […] after the last guests. The hotel was booked on hotels.com, we were then charged the same from the hotel itself, basically double charging us. Overall, a pretty poor performance. Devamı

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We were in town for a football bowl game-an overnight stay-arrived and were greeted by the most efficient & helpful staff we have EVER dealt with-loved the complimentary "house libation" we were given at check-in & the complimentary vouchers for another at the bar! Location was SO convenient to every uptown event we were involved with. Every appreciated […] aspect of our stay was excellent. I can't give high enough ratings for the security of this property! I don't recommend if you have kids, but for a couples weekend get-away there could not be a more perfect place than The Glen! Devamı

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Room was tiny, roof top bar was inaccessible. Drinks were expensive at the down stairs bar and you couldn't access it with the crowds from off the street. One again the room was tiny

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This was the 3rd time we have stayed at The Glenn. I could not be more complimentary toward the staff, who were all kind and exceptionally professional - from the check-in, to parking attendants, to waiters, and bar tenders. All were exceptional. The hotel itself is funky, fun, and comfortable, with an outstanding location for events at Phillips Arena […] or the GA dome. The one problem we encountered was a horrible TV. The "HDTV" was smaller than an iPad screen and the remote control was beyond frustratingly unresponsive. Need to upgrade on that front folks! Otherwise, I will return to The Glenn, with pleasure - as I am not there to watch TV, but paid for it! Devamı

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disappointing for the price and expectations based on website pictures very small room only advantage is location

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Great Location but the smallest rooms I've ever been in.

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I had booked a queen bed room - the only one available online - and when we arrived, the desk clerk offered us a room with 2 double beds instead, which was much better for my daughter and me. We stayed downtown because we had an early appointment downtown, so safety was a major issue for me. The valet parking in the parking garage allowed us not to […] have to walk through a dark parking lot. The front door to the hotel was steps away from the valet parking. The room was beautiful! When we picked up our car the next morning, the attendant was patient in giving me driving directions. I wish we could have stayed longer! Devamı

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I had a great stay. Staff was friendly, food was good, rooms were cute. I would stay again.

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very nice, didn't have a trash can but not much of an issue. the shower has a large glass wall looking into the bedroom ;-)

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Great hotel; quaint rooms. Wish we were staying another night so we could have experienced the rooftop bar. It is closed on Sundays.

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The Glenn is a very lovely, Hotel. Rooms are large, the beds are unbeleavaly comfortable. The staff is very attentive to your needs. Is easy walk to all the major locations in downtown: Phillips arena, georgia dome, CNN Center, Olympic centennial park, Coca cola center, atlanta underground, and many many more.

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Rooms are very comfortable. The bed was superb and the Herman Miller desk chair was outstanding. Wifi was simple to access. The shower was not fully enclosed in my single queen room. There is a pane of glass between the shower and the rest of the room. Might just be a peculiarity of this room, but ask at booking if the lack of modesty matters. I'll […] stay at the Glenn again. I can't say enough good things about the staff. From valet to bartender to front desk and housekeeping, all my interactions were wonderful. Devamı

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The staff was amazing very helpful with any request. We would definately stay there again.

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Not a pleasant stay. Two bands/DJs played very loud until 1:00 am each night of our stay. The room would shake with the volume of voices & music.

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Stayed here a few years ago & was really impressed. Rooms and decor are really current, clean & staff was great. Unfortunately this trip around was not so hot. Strike 1: Urine on toilet seat. OK, nasty but maybe someone just missed the toilet cleaning, Strike 2: Went to make coffee and found pot was still half full from previous guest. Strike 3: Wife […] calls me to kill GIANT cockroach in bathroom. FYI - strike 4 is really not hotels fault but car window was smashed overnight in parking lot across street from hotel. Recommend parking in their garage as I think they have cameras & valet service. Devamı

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We enjoyed our stay. The rooms are small but other than that it was ok.

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The rooms are small, the Sky Room was a disappointment, But the bed was SUPERB.

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We had a wonderful stay at the Glenn. Though the rooms are smaller, they are quite cozy. They beds are comfortable with high thread count bedding. Our favorite part is the Skylounge on the roof; it's an incredible view of the city.

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I checked into my room with my wife. There is a huge open window to the bathroom so you can see each other doing their business! Sometimes you want a bit of privacy! The floor had old candy and gum wrappers from the previous occupants.

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It was very nice, I loved the sky-lounge. I will definitely go again

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Simply splendid. The staff's hospitality was awesome!

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This hotel was perfect. It was close to everything we needed downtown.

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The room was much smaller than expected but very clean. The service was exceptional, all employees with whom we interacted were pleasant and accommodating. Breakfast was very good, both service and food. The Glenn is located across from Centennial Park and within walking distance of CNN, Ga Aquarium, Phillip's Arena, Ga Dome and several great restaurants. […] The Sky Lounge located on the roof is a popular stop for event goers. Choose your timing depending on your mood; wanting less of a crowd, go up in the early evening and enjoy the 10th story view or stand in line for the freight elevator with those who aren't ready to go home. The bar is full service and the music makes you want to move. Devamı

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This is a good spot to stay on business. Nice sky lounge at top if hitel with cool view.

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Rooms are very small, but stylish and comfortable. The hotel is right downtown. This was just a stopover for us, so I didn't get to explore Atlanta, although I understand it is close to an aquarium, restaurants, etc. The staff was very nice and the drinks at the hotel bar and inventive and delicious. I would definitely stay here again.

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Came down for the Yankees/Braves game and decided to stay @ the Glenn. Loved the Rooftop Bar and the bar in the lobby. The staff was pleasant and knowledgeable.Close walking to distance to everything downtown and Centennial Park is right across the street. Wished the showers were a bit cleaner and the rooms a bit bigger but I really had no complain […] ts. Devamı

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