The Benjamin - New York

This is fine business-class hotel. We'll be back. Comfortable bed, with high quality bedding. Large, clean room. Well-appointed bathroom. Nice decor. Gracious staff. High-quality in-room amenities.

Great room, helpful front desk, great staff , room was spacious and quiet. Located near metro makes it very easy to get around. Only gripe is that wi-fi wasn't free. Other than that, great hotel in a great city!

when booking with hotels.com, be aware that the rooms put aside may not have the best features. The staff was very pleasant and the room was large and comfortable. However, as soon as we opened up the window shade, the view was completely blocked by the massive H VAC duct work. I can honestly say it was the worst view in that hotel or any hotel for […] that matter. Devamı

Really enjoyed my stay at this Hotel but the elevators were extremely slow and the bathroom was very hot compared to the room.

great locale great decor great service comfortable bed close to subway stop close to grand central great staff great hotel restaurant large room THE BEST!!!!!!!

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I checked in for a 4-night stay. My room had such a strong disinfectant/perfume odor and was so dingy, I went down to see about getting another room. I was shown another, larger room - but is had the same strong smell. I was told I could wait until later and maybe find an acceptable room on another floor. I decided to stay one night and cancel the next […] 3 nights. The man at the desk insisted I could not get any money back although Hotels.com has a 24 hour cancellation notice. I called Hotels.com and they said they would refund the next 3 nights. Still the man at the desk warned me that I wouldn't get any money back. He was totally obnoxious. I left the next day and DID receive my 3 nights charges back. I will never go there again. Devamı

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Was very pleased with the size of the room and the bathroom! The price was right and the location excellent. Would definitely stay there again.

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I found it to be a very nice boutique hotel conveniently located to mid-town. Would recommend for anyone looking for a nice intimate hotel close to mid-town.

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We chose the Hotel Benjamin for its location. The room was reasonably sized for Mid-town NYC, clean and comfortable. Staff were helpful and courteous. We stayed 5 nights, and we would stay there again.

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The Benjamin was in a great location to many of the popular destinations in NYC, but we had two issues that would not make us stay again. One was the noise you can hear outside your room at night while sleeping. The second issue we had was the cleanliness of the room from the carpet, to the walls, furniture and bedroom. There were numerous other hotels […] across the street that we had family members staying in and they were much cleaner and fresher such as The W, The Marriot and The Hyatt. Devamı

Decent Hotel, Very Clean . Pricey but worth the money.

Lovely stay; room and service were excellent; breakfast at the hotel was terrific

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The room I stayed in was comfortable and well appointed. The galley kitchen is useful to save some money on breakfasts etc. My only complaint is that the wireless Internet connection is very slow, and one has to pay for it. I discovered that the wired internet connection is much faster, but only after I'd already activated the wireless connection so […] I was charged for both. I think that a hotel of this standard and class could well afford to offer complimentary Internet. Apart from that, however, I had a very comfortable stay, and the location is great - midtown close to the subway. Devamı

I was very pleased to stay at The Benjamin as it felt like home; clean and comfortable. The staff was friendly and I was centrally located so that I could walk or access public transportation as my need dictated.

We stayed 4 nights at the Benjamin and had the following problems: * When we arrived there was not a cot set up for our baby despite an advance request being made (the hotel claimed they had no record of the request - I do not know whether fault lies with the hotel or hotels.com for failing to pass on the request). * There was no hotel directory book […] in our room. When asked staff directed us to the on screen system. This did not work. We reported this but nothing was done. * The video on demand system did not function. Enquiries were made of 2 different staff who both stated that this was "not available in the hotel". Mysteriously this system became available on the third day of our stay. It was as if staff had been briefed not to admit the system was broken. *Upon returing to my room at 3.30pm (having been out all day) our room was not made up. I had to call to request this be done. * Toilet paper was not replaced - leading to us running out at one point. * WiFi is charged out per device rather than per room - very expensive if you wish to run more than one device. The location is good, which is what one is paying for here, but basic hotel service was lacking. Devamı

This is a really great hotel in the East 50s. It was a great overall experience, lovely comfortable bed, great shower and a quiet room. We did get the quiet bit by having a room with a a view of the alley out the back rather than out onto Lexington/the front but it was worth it for the peace. The only downside to this lovely hotel, which I will definitely […] return to, is the two small lifts. They're the only lifts and they can't fit very many people in so you can find yourself spending more time than you'd like waiting for a lift. Devamı

Nice rooms, but a bit dated. Stayed over several nights and despite moving rooms we never had a decent nights sleep. We initially had a room on the 8th floor at the a room on the 10th floor at the back but then had to contend with the noise from the air conditioning units from other rooms. The lifts are so slow they will drive anyone crazy. The gym […] is well equipped and the hotel is reasonably located. Not great value for money. Devamı

I recently stayed @ the Benjamin on short notice. We arrived at noon and our room was ready 3 hours ahead of time. Clean and comfortable. The housekeeping folks were great, front desk terrific. Neighborhood is fine and subway is close.

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This hotel stands out as one of the best stays I have had in all of my travels. They had a small problem with our reservation so they bumped us up to a suite, gave us two bottles of champagne, a chocolate cake for our anniversary, drink tickets, and a free night. Not only that, the place is top notch, beautifully kept, great food, and in a great location […] right next to the green line (6) subway and close to time square. All in all a great experience, highly reccomended. Devamı

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What a nice surprice. MUCH better than the large chains. All of the staff were wonderful. LARGE, clean, well equiped rooms. More like an efficiency apartment than a hotel room. High end fabrics and bath fixtures. Digital A/C worked! Great bed with 12 pillow styles to choose from! Great location. -- Would DEFINITELY stay again!

Really friendly staff giving excellent service, Good quality restaurant albeit a little pricey and location not to bad with about a 5-10min walk to Times Square. for the price I thought it was great value and would stay here again

I must say that I travel and stay in hotels a great deal of the time and this is the first time that I can recall giving a review top marks on each and every category. This is an amazing property and you will enjoy your time there.

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This stay started very uncomfortable. Due to the renovations happening expect some delays checking in. The National, the restaurant in the hotel, is a saving grace for any discomforts you may find. We were very unhappy with how this stay started. The hotel staff, Jamie, Milous, David, and bartender Brendon turned our frowns upside down! My chief complaint […] was that I wanted "The Benjamin experience"! Later I discovered that phrase being on their website. The staff members listed are fantastic. After one night of speed bumps, we found ourselves in a suite with a balcony! The pillows are amazing! Breakfast, given to us as a treat for being patient with the hotel was out of this world!(steak and eggs) This was our 3 year anniversary and we wanted a very special memory. The staff, even with renovation dilemmas, delivered to us the most incredible "Benjamin experience" we could have asked for! Thank you guys for delivering what I had in mind for our anniversary weekend. Devamı

Excellent Customer Service.

The staff here are great. Location is excellent. Can walk to most main sites. They do need another elevator to improve traffic flow to and from floors. Woiuld definitely stay there again.

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Service bad, rude and unhelpful staff. No place for luggage in room, aircon noisy,

From the moment we arrived until the time we left the staff at the Benjamin was courteous, attentive and knowledgable about Mid-town. All of the staff was helpful no matter who you asked. The doorman even walked up to the cornor and flagged down a cab for us. Based on where we were going, he knew that by catching the cab on the corner as oppossed to […] catching it in front of the door would save us a few dollars. My wife and I were celebrating the anniversary of when we met and the front desk upgraded us to a one bedroom suite. Very nice. Shout out to David. Thanks! Devamı

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Right in the middle of Mid Town East. Walk or subway to everything. Walkable from Grand Central. A little farther to Times Square, but also walkable. Hotel is quiet. Staff is very friendly. Restaurant in the hotel. High end linens. Nice thick terry robe. Small fridge and microwave in the room. Very comfortable.

Very convenient location. Staff very friendly and helpful. If you want a top sheet for your bed, please request in advance. This was advised by the staff. Otherwise you will only have a duvet.

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