SUPER 8 BOURBONNAIS KANKAKEE - Bourbonnais

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We never got in to the hotel we had made our reservation almost a month ahead but when we got there they were mad at us for being late They had canceled our reservation as well.. Also we booked this hotel for the indoor pool for our kids to have some place to keep them busy. The pool was out of order and we asked for a discount and they started cursing […] at my wife for asking the clerk then called her boss and she started to curse at my wife on the phone. So we left and went to Hampton Inn and had a thebest stay ever. Devamı

very clean room, courtious staff, several restaurants within walking distance, continental breakfast a bit of a let down. for the price- very nice. would stay again

The room was ready, but the staff were rude. I will never stay there again. I went to the front desk to ask for more towels and they asked me to bring the dirty towels down to them. That was something that has never happened at any hotel. They were rude to my daughter-she went down before she'd done her hair to pick up some breakfast and the employee […] looked at her hair and said, WHOA!. That was uncalled for. The details said there was a hot tub and there wasn't one. It was a terrible stay and I am very unhappy with it. Devamı

This hotel had very reasonable rates, but that is about the only positive thing I have to say. The room was not very clean. It looked like it hadn't been dusted in over a month. In one of the dresser drawers was a plastic bag with a sweater inside that someone had purchased from a drug store. Obviously the maid service was not doing their job. The room […] also had no towels when I arrived, so I had the inconvenience of having to go to the front desk to get them, as they would not bring them to me. My room was right next to the side door, which slammed every time it closed. It was also right next to a staircase. The thin walls in this room made for a sleepless night, with people constantly going in and out of the door/up and down the stairs. The bed was very sub-par and uncomfortable. Not a good experience at all. I recommend looking elsewhere. Devamı

The hotel was nice for a cheap place to stay. The kids enjoyed the pool. Everything seemed clean.

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The smoke smell in the lobby and hallways gave a unfavorable first impression.

Check in was easy and room was clean and bed comfortable. Internet connection is not secure and my address book was hacked while at this location. Spam went to all in my address book. I would suggest not checking your email from this Super 8..