Best Western Plus Oakbrook Inn - Westmont

very friendly and helpful staff

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Staff was especially friendly and helpful. The facility was neat, clean and comfortable. The breakfast included made to order omelets. The fitness room was well equipped with exercise equipment. However, the tread mill had some connection issues and did not run. This was reported to a staff member. The only other minor problem was a very slowly leaking […] faucet in our bathroom. It was not bothersome however. Overall, our stay was very pleasant and we would return. Devamı

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Hotel is nice for the money the only problem we had was the down comforter and they are flying all over the room and our alergy went worst and so as the pillow.

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it was okay. The buffet was great. but the bathroom looks a little old.

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We traveled to Chicago on business and found everything in the hotel very satisfactory from computer and printer access in the lobby to access to the breakfast room. When we arrived back at the hotel one evening for an impromptu meeting, the staff was very accommodating to make sure we knew there were some cookies available and asked us if we wanted […] coffee. It is nice to have that little bit of extra space and to not have to book a meeting spot or use a loud restaurant to review some files and software as a small group. Devamı

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Came home to a freezing room everyday, heat would only kick in when you had been in your room for more than 15min; don't ask me how this system works. Towels were stained/dirty, and rest of room felt dirty. Friendly staff.

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My room was really nice. I wish that i could have stayed longer.

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Fine for the price point, but worn.

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It was okay. The hotel is aging and could use updating. It was reasonably clean and not in a bad location. With breakfast (so-so) included the price wasn't bad. If you are looking for saving money it is okay, just rather a 60's feel with the old furnishings.

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The breakfast was great and the matresses were extremely comfortable. While we were there, they upgraded the televisions to big flat screens. Each room had a DVD player and our 4 year old daughter in particular loved this. Overall, great stay with lots of great restaurants nearby. Yu's just opened recently and we had a great big family Thanksgiving […] lunch there. Devamı

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I have to say, This is the best hotel i have had the pleasure of staying. DVD player cordless phone, amenities you rarely see anymore. I highly recommend this hotel, great people managing this hotel. I had to be up early, they offered breakfast earlier than normal, this is a place that goes above and beyond, friendly service. Shawn

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Everything was absolutely awesome and the price was a great value. Would definitely stay here again!!! Extremely happy!

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I stayed here because of the high ratings shown on Expedia.com and because of the rates - very good for Chicago. I must admit I was a little disappointed in the shape of the hotel, "clean" yes, but showing its age. I would say this would be a good choice for somebody on a budget that wanted a clean place to stay but who is not expecting any frills. […] I will look for another place to stay on my next trip to Chicago - even if I have to pay a few extra dollars. Devamı

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Very pleasant; easy to find and get to; price was very reasonable; staff was helpful; we were pleased.

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I booked 2 double beds and they tried to give me 1 king bed instead. Desk clerk stated they were booked and had no rooms with 2 double beds. After calling the manager, they "found" an available room.

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My stay was more than great. At first I was unset because I was unable to smoke, but afterwards I realized that I could breath a little better. Thanks for the no-smoking room.

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Would have liked a pool and hot tub. Breakfast was very good.

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Great stay I would stay again only I would ask for the 1st floor as you do not have an elevator and it was a hard for me to do steps.

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Hotel service is great and there was no unconfort. But, the wireless network in the room was unconfortable. And, this hotel is somewhat far from chicago city, so you should bring your car - that is definitely much better than using only shuttle bus. Except that, I think this hotel is good.

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Lots of perks. Their complementary breakfast was really good.They made me a custom omelet and it was delicious. Very Nice people. Great for the money!!!!

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Not clean, noisy.

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My stay at the Best Western Plus Oakbrook in was great. Room was clean, staff was friendly, and the free breakfast is great! The breakfast was probably my favorite thing. French toast, make your own omelette, biscuits and gravy, cereal, bagel, yogurt...you name it, they had it..and for free! I also happened to leave my bluetooth headset in my room. […] Didn't realize it till the day after I got home. I called the hotel, and housekeeping had found it and turned it in. They mailed it back to me. Hard to find places with HONEST workers like this. Will definitely stay here again when I'm in the area. Devamı

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The hotel itself was nice, the price was cheap and the process very simple. The location, however, is next to a heavily traveled highway, which means that there were noisy trucks passing by constantly through the night.

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When I asked the hotel if they had a swimming pool they told us no but the room would have a whirlpool hot tub. I rented the room so my daughter could spend time with her friends so all were disappointed. There was really nothing to do.

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Hotel appeared to have some age. It was, however, clean, quiet, and comfortable. I would stay there again if I was in the area.

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The staff was very friendly and the complimentary breakfast was good (eggs to order). There wasn't anything spectacular about this hotel, but it met all expectations and I would definitely stay there again. The only major downfall of the hotel is that they don't have an elevator. So, if you have a lot of luggage or some type of physical handicap, ensure […] you contact the hotel to reserve a room on the main floor. The hotel is also next to a highway and you can hear traffic. However, the traffic noise isn't all that bad. The town of Westmont seems to be a nice, quaint town with a couple of good ice cream shops (always a plus). If you are looking for a place right outside of Chicago with an easy commute (minus rush hour traffic), then this is a great place to stay. By the way, their air conditioning works great and they keep the room cold for you. Other hotels usually turn the air way down and when you arrive, you have to blast the air conditioning for a long time to cool the room down. Not this place! The room was nice and chilly upon arrival (90+ degrees outside). Devamı

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The hotel is conveniently located in the west suburbs of Chicago. The staff was very friendly and helpful. Breakfast was wonderful.

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The room had a terrible smell.

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Conveniently located in Chicago burbs but not too far to Downtown. Reservation desk staff was very welcoming and provided a nice clean pleasant room. Breakfast included was good and welcomed. Hotel located in en enclave of Asian-origin businesses including a small shopping mall within walking distance with several Asian fast food restaurants which prepared […] tasty food even late evening. Not a fancy hotel but clean, pleasantly furnished (room & public areas), good value. Devamı

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Pretty much everything. Staff VERY nice and accomodating. Included breakfast was FANTASTIC. Rooms very comfortable and clean. Told staff when checking out had been in the area 3 months ago, stayed at what was considered a 5 star rated hotel. Price was 2X as much, amenities missing in room. Not even a continental breakfast, nice restaurant where you […] could buy breakfast, very expensive. Very noisy. Area was very industrial, medical offices, not a close place to even get small breakfast or lunch. This hotel was hands down 200% better. Small, quaint, fantastic service, staff and cleanliness. Access to all we needed. Just can't say enough good things. Devamı

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The hotel was very nice, the few staff members I talked to were very nice and cheerful. The workout room would be better if it was air conditioned but it had several machines to provide a good workout. My room was situated across the hall from the laundry, not a pleasant smell. Regarding restaurants within walking distance --- only a Subway that closed […] at 6! I would stay again. Devamı

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Clean and quiet, the complimentary breakfast was very good. Staff was friendly and helpful with everything. For us the location was perfect, in between friends and family.

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Nice, clean for an older hotel, was remodeled, but does not look professionally done..Clerk was friendly and breakfast staff also. Easy to find just off interstate. Really only complaint was the lack of an elevator, sites really should tell you if there is no elevator service available since it is hard for some to drag luggage up stairs.

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We were very happy with the service. Very polite and very helpful.

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Very nice run hotel. Well kept. Complete breakfast buffet was great.

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2 night stay. very pleasant. great staff, very clean room.

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Clean. Bed was comfortable. Friendly staff. Easy highway access, close to shopping and restaurants.

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Great value

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it was comfortable, conviniently located, the staff was friendly and the breakfast buffet was a nice surprise.

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Thought the room was extremely comfortable. The neighborhood is very quiet and conveniently located to good restaurants.

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The hotel is in a very convenient area, just off the highway and close to food and shopping. The place was nice, room was clean, and the bed was pretty comfortable. I would definately stay there again. The breakfast was awesome..lots of variety and plenty to go around. My only gripe would be about the staff that was there over the weekend. They were […] not very friendly, and didn't seem to be willing to help with our questions. Other than that, it was a great place to stay for 3 nights. Devamı

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The included breakfast was below expectations; food stale and batter for waffles had soured/gone bad. Attention to details for guests was not there in order to save money for the hotel - that was the feel I got. We stayed here based on the reviews I read - I was disappointed. We were next to a very noist room on the second night and were accommodated […] to move one room down. I was happy for that. Those guests should have been given that room though so that they wouldn't be right next to us given that the room was available to them. Devamı

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