Holiday Inn Express North Bergen Lincoln Tunnel - North Bergen

We arrived to a room where the fridge and phone did not work. Maintenance came and "fixed" the fridge. Our drinks and food were cold and smelly in the morning. We were up late watching a movie and our neighbors complained. Our tv wasn't loud at all! The man who came to our door insisted we turn off the tv and go to sleep. Finally, we woke up to a puddle […] from a leak in the bathroom. Not a good or easy or pleasant experience. Devamı

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I originally booked 3 rooms there for 2 nights online. This was easy. Then I had to extend 2 of the rooms by one extra day. I called in to do this, this ended up being a disaster. When I first called, I was put on hold multiple times for about 15-20 minutes only to be told that the front desk lady didn't know how to extend my stay and that I'd have […] to call back. I called back and booked those rooms. Unfortunately since it was a separate booking, we were checkout out of those 2 rooms after the first night, so that was another headache. Also, since there were 3 rooms being booked, that means that it was more than just myself staying there. This was a huge problem for other people to check in or out unless I was there, even though I clarified that this would be ok over the phone. This on top of the entire rest of the floor was a single party that kept us up all night friday. I will not stay here and will warn anyone else to be wary. Devamı

Overall this is good hotel for the price. It has a couple of odd things. First of all the hard metal door stop in the bathroom is right where you would put the bath mat. It would be ever so easy to step on that and really hurt your foot. Also some of the parking is at a really steep slant I have a stick shift and I had to employ the emergency brake […] to back out of the spot Room was clean Breakfast was fine but there was a big school group dominating the breakfast area. Devamı

Much needed comfort at the end of a weary day touring the sights of New York. Large comfortable bed and a long hot shower! Ideal!

Lots of tour busses and noisy kids didn't kill this visit for us. The room was clean, we enjoyed the free breakfast, and it's only a 10 minute drive into Manhattan even with the morning traffic. Only negative is the generally rough neighborhood that surrounds the hotel is not family friendly (dining, walking, etc.).

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We used it as a "Home Base " to hit the sites. Close to Metro station and Statue of Liberty. Had a room for 4and had to ask 2 days in a row for the 4th washcloth.Bed sheet had a hole in it.

I picked this hotel to be close to NYC. The rooms were nice, beds were comfortable, and breakfast was good. . . But the shuttle ride back from NYC was a horrible experience. We learned our lesson after the first night of being lost for 2 hours. Most of the shuttle drivers don't speak English, so you have to pay close attention to where to get off the […] bus. Devamı

This hotel was very close to NY tunnels and Hoboken "The Cake Boss" bakery. My family and I took the train to World Trade Center for $2 each. Would def stay at this hotel again.

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Very friendly staff, Upgraded the room for free.Public shuttle to and from downtown NYC for $6.00 round trip. There is a walk to shuttle stop and you need tlo do some advance education for return trip; but all in all a good way to see NYC for a reasonable price.

Everything was perfect except the front desk staff. Horrible and downright rude. There was one tiny Spanish girl who was amazingly nice and so helpful. Everyone else was rude. Every time I called front desk, they hung up on me. The hotel housekeepers and kitchen always smiled and were wonderful. Change the front desk clerks and you would have a perfect […] hotel. Devamı

This was the worst Holiday Inn I have ever stayed at!! The staff were rude, the rooms were dirty and the carpets all smelled like dirty water!! Great location to get to our cruise ship however I would never stay her again!

Very convenient location for getting to Manhattan. Easy drive through the Lincoln Tunnel. The neighbourhood was a bit "sketchy" I wouldn't want to do the 5 minute walk to get the shuttle or public transit but if you are driving in it was great. The breakfast was quite good as well

We had a group of partying teenagers that were stoned and drunk and making noise until 2am. The police had to raid the hotel. Felt very unsafe.

Bathroom tiny. Only one can fit in at a time. Shower stall has no decent shelves to put shampoo or soap bars on. No towel racks to put your towels or wash cloths on. Television reception very snowy. Large drawer kept opening by itself. Had to tape it closed for safety at night. Room was clean comfortable and the free breakfast was the best. LD

The room was clean, and neat, stall shower is a bit tight. My room was next to the elevator and I was expecting to hear noise all night, fortunately there was not a problem. Parking was OK, and the free breakfast was good. I would recommend this motel to a friend who needed a good, clean motel, at a good price.

The hotel was excellent. Matthew (customer service rep) was wonderful. He was delightful although his co workers seemed uncomfortable with his friendliness. The only problem was the cost of tolls going back and forth to NY. The area was dreary and depressing.

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First they didn't have my room ready, than they give me a totally different room. Than they accuse me of not signing the check in papers. It was horrible I will never come here again.

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Good hotel, exactly what you expect from Holiday Inn Express. Room is nice, breakfast is good. Affordable price. Drawback: they don't have their own shuttle to NYC and the walk to the bus station is not nice at all, and the last bus is at midnight, so if you stay late you will have to get a cab ($40) or if you want to drive to the ctiy you'll have to […] pay tall fee - $17 for a car plus partking which is $15-$35 a day. Bottom line-wouldn't recomend to stay if you are going to NYC. Devamı

Situated near at the entrance to the Lincoln Tunnel - very covenient to Manhattan at a lower price than in the city. Free parking and a shuttle to the city available at a little walk. Good breakfast and clean pleasant Holiday Inn rooms.

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Good hotel for short stay, no much to do around. Close to New York City. Rooms and breakfast very good.

the staff was rude the food was aweful

Relatively new hotel. Clean. Efficient. Good for family vacation. Breakfast exceeded expectations. Friendly staff. The workout room is postage stamp size. The neighborhood is North Jersey. Not dangerous, but nothing to make one want to leave the hotel.

We stayed 3 nights, On overall, it is recommended. the breakfast was poor. it is close to bus stop and in 30 minutes you are in the Times square.

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Very Friendly, only issue was water was not hot, which we advised them when checking out. They thanked me for advising them, and said they would get it fixed. What can I say, things happen.

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Doors were slamming all evening , the people in the room next door were extremely loud, and early in the morning people were down in the parking lot talking very loud. It was quieter the last time I stayed there.

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THE HOTEL WAS FINE, EXCEPT FOR A WEIRD SMELL THAT PERMIATED THROUGH THE RECEPTION TO THE 5TH FLOOR WHERE I STAYED! ALTHOUGH IT WAS A NO SMOKING HOTEL IT WAS OBVIOUS THAT SOME OF THE GUESTS WERE NOT FOLLOWING RULES AND IT SMELT OF CIGARETTES. I THINK THE WEIRD SMELL WAS THE HOTEL STAFF'S ATTEMPT AT CAMOFLAGING THAT. UNFORTUNATELY IT JUST MADE IT WORSE, […] LIKE PUTTING PERFUME OVER SWEAT!! Devamı

Great room, staff was pretty good, breakfast was excellent; only bad thing was a bit hard to find. Price was right.

Pros - Excellent location. Close to New York with convenient options to get there - Excellent service. Friendly staff. Good breakfast - Excellent price - Excellent dinner options Cons - Directions by the hotel staff for coming back from NYC favored the private operator than NJ Transit(which is also an option). The private operator does not announce […] when your stop comes by. Had an extra 15 min walk in the cold due to a missed stop - Bed too soft for my preference Devamı

Ultimately the hotel does what it needs to do as far as gives a room to sleep in. It does have relatively convenient access to the city by a shuttle but the shuttle is sketchy and so is the walk back from the shuttle during the midnight to 5 am shift. The bathroom that we had in our room was VERY small. The complimentary breakfast was decent as well. […] Also, the address is from on the site which says 2600 and it's 2750. If you use the 2600 you'll be put in the back of the Lowes building on an off the beaten path road. Devamı

The room was teeny tiny, only had a stand up shower not a full bath, no room service and the restaurant attacehd to the hotel is only open on weekends???? and when something dropped behind my bed and i went t reach for it, i saw multiple mouse traps. I couldn't sleep good for the rest of the night, I felt dirty.

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This is a very clean and nice hotel, I will use it again when I'm back to NY,

Bathroom wasn't as clean as I wanted it to be. Price was a bit high for the location because it's located in bad neighborhood. The shuttle is good. breakfast was okay but the eggs were not real eggs and meat they provided seemed not real meat.

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Other then one elevation out of service I enjoyed my stay

Although the hotel was located in a rather busy area...the price was very reasonable and access to NYC was very convenient. It's about a 5-10min walk to the shuttle, but worth it for the price. The daily hot breakfast was a plus. The elevators on the other hand was a pain. Because of repairs, only 1 out of 2 were working :( The hotel was clean, but […] i didn't like the fact that housekeeping would turn off the A/C when they cleaned my room. i usually like to come back to a nice, cool room. Instead, i'd come back to a warm, stuffy room. Other than that, the staff was great. Would stay again! Devamı

Very nice hotel only 15minutes from Times Square. Manhattan access for "low" New Jersey prices. The staff was curteous, the rooms were spacious and clean, free wireless internet, and the complmentary breakfast bar offered a huge variety of hot and cold choices! We especially liked the "perk" of free-parking.....something that would be unheard of at […] a comparable Manhattan hotel. The overall neighborhood is not very attractive but if your goal is to stay in a nice hotel with easy access to Manhattan, then I HIGHLY RECOMMEND this hotel!!! We will definitely make this our "first choice" the next time we travel to the Big Apple!! Devamı

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