Club Quarters, Wacker at Michigan - Chicago 41.88777, -87.62567

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When I first entered my room I thought it was rather small. I soon came to realize that the space utilization integrated into the room layout was outstanding. The pillows were the most comfortable I've ever slept on. The workstation desk was extremely supportive and a joy to sit on. The onsite restaurant was great. Had both dinner and breakfast there and the food was great, most especially dinner. The best bread I ever ate came with the meal.

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Very pleased with cleanliness of building and room, which was newly furnished. View was amazing and hotel was centrally located off of the Magnificent Mile. Can walk from Ogilvie Transportation Center to hotel, and from hotel to all of Michigan Ave. Perfect location. Check in and check out were a snap with automated kiosks. No waiting in line and the process was very simple. Room was on 39th floor and elevators go to 38th floor. Very short flight of stairs was well worth the view. Amazing food at hotel restaurant. The only downside was trying to find the ice and vending on lower level. Not all the whistles and bells of some other hotels in the area but extremely affordable and a great stay. Will definitely book here again!

Great location in Chicago and clean. Only problem was ice vending was at the basement floor and no iron in the room.

I was very pleased. While the room was kind of small (certainly no smaller than most Manhatten hotels, it was clean, modern and comfortable. The location and view could not be beat. For the price, it was quite the bargain!

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My room was upgraded from the reservation I made. I found the upgraded room overlooking the dumpster at the back of the hotel. Hot water in shower lasted about five minutes then became lukewarm at best. Room also had no ironing board or iron.

Room was small , they say they have high speed internet in your room but the cover is very low and slow, bed sheets were not that great .. Cop cars sirens going off , not every night but some would keep you awake .. The price for that room was a little on the higt side .. Hotel location is good .. I would not stay there again if I ever go back to Chicago ..

room was a little small but comfortable and clean,had a problem with the toilet but within 10 minutes someone came up and fixed it,was on 23rd floor had to go to the basement for an ice bucket and ice.great room for the money and a great location.would like to see plastic glasses in the room.

Staff was pleasant and very willing to assist us. The room was small, but very clean, and just right for 2 people. Great location. Would definately stay again.

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Yes, the hotel rooms are a bit small however it's because some of them are in a historic "tower". Great views and you're right on the river. The hotel staff was less than accomodating. Getting extra pillows was difficult. Also, their valet person was less than helpful. This is a beautiful hotel, free wireless, lovely lobby but w/o the bells and whistles at more upscale hotels. Great value!

My duvet smelled like dirty hair. I called the desk and asked for a new one, which they promised would be right up; however, it never came though I waited up for them for quite awhile. I would not stay here again.

The hotel was wondeful. Room was small but very comfortable. Free internet access and flat screen t.v. that swivels (view from desk or bed). Step in shower and large bathroom Also, they had a "water dispensing" station located off the elevator that allowed you to fill up a water bottle with filtered cold water. Very nice! Only gave me 1 towel, 1 wash cloth and 1 hand towel but suggested I go to the guest closet in the hallway for more if I needed it. Also, it was quite warm in the room and I couldn't get the A/C to cool past 73 and the bed had a light sheet and a down comforter. Again I could have gone to the guest closet for an additional blanket but didn't really want to do that after I was already in my p.j.'s. I would still stay there again. Front desk personnel were exceptional and very helpful. Restaurant staff was also very nice and helpful. Overall experience was wonderful!

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Compared to other area hotels, the room was average size and well equipped. I especially appreciated the totally free wireless internet access, lobby computers + printer. The staff was friendly and helpful. The location is outstanding, CTA and METRA close by, several convenience stores close by and a great bakery/cafe next door. I will come back on my next trip to Chicago.

Upgraded to the River Hotel, attached to Club Quarters, for an addditional $15.00 and was very pleased with the newness and facilities. Ice on every floor, and pop machines that worked. Also, a nice, small restaurant and bar within the hotel was very convenient.

I stay in a Chicago Hotel two nights a week, every week of the year. This was by far the poorest excuse of a hotel room. Not sure if I got the tiny room because of the discount price on Hotels.com or not. Regardless - other hotels don't treat you this way.

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Probably one of the smallest rooms I've ever stayed in. Literally the width of the bed + nightstand. However for the rate, it was sufficient for business trip for a night. Clean and free internet. Also had free purified water and room service via the italian restaurant downstairs which was extremely convenient. No frills but definitely did it's job.

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I was joking to some friends that maybe "Close Quarters" is a better name for this place. Yes, the rooms are, ummm, cozy. But all I needed was a place to sleep and the room was extremely clean and nice. The staff were all very patient and helpful with my million questions about "where is this, can I walk there". The location is outstanding if you want to explore downtown Chicago shopping and arts. My only complaint is that the elevator is crazy slow. Not once you get into it - but - if you're in the lobby waiting for it to get there, I hope you can find a seat.

This hotels was awesome. Centrally located to everything transportation, restaurants, entertainment, etc. The rooms were clean, the view was great, the halls were quiet, the staff was extremely helpful, and the hotel bar was a blast. I will definitely be staying here whenever I come back into town.

My husband and I enjoyed the convenient location, the cleanliness, modern amenities, bottled water, and customer service at the Club Quarters Wacker at Michigan. The room was big enough for us but was smaller than most standard hotel rooms. As long as you are okay with the small space, it is a great location and value for the price.

Check in time was scheduled for 3PM but room was not ready til 6PM.

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Great location but room was small. Next time would pay a bit more to stay at a hotel with larger more updated rooms

Great location. Great value. Room was a bit small, but not cramped for two people. The room was relatively newly updated vs. pics on their site which looked outdated. Room was clean, awesome view of the river. Staff were very nice. Only negative was the bed was not very comfortable and the chair in the room was a bit broken.

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Room really smelled like stale cigarettes, stains in the carpet, holes in the comforter. Good location, room layout nice, bathroom was clean, people very friendly and helpful.

The Chicago Club Quarters is in an ideal location; it's close to the river, Magnificent Mile, Art Institute and beach. My room was very clean and quiet; and the hotel offered free water (purified) and internet access. I would highly recommend staying here on your next trip to Chicago.

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The location was perfect; within walking distance to all the shopping and night life. The room was not as small as others had mentioned; plenty of room for 2 of us! Spotlessly clean! I would definitely recommend it to anybody, perfect for the price. Discounted parking was nice bonus!

The hotel itself is nice, standard hotel room. I can't say there's anything spectacular about it but it's a solid place to stay in the heart of downtown, and for the price the location is great. I do want to say that they went out of their way to help us out. We landed very early AM and the hotel was happy to let us check-in essentially getting almost an extra night for free. We checked in before 7am and had a room all ready and waiting. Slept and went out, coming back ot find our room serviced. Wow! So nice. Would definitely stay here again just as thanks for that.

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We have stayed here twice now. Both times the rooms were just a little too small. Paid a little too much for the room, but it ws summer and we needed it and it was a good location for us.

I normally would stay with any of the Hyatt or Marriott Hotels of Michigan Ave but I chose to try something new and the location, the qaintness of the hotel and do long hallways on my floor anyway. I felt like a diplomat. I would do it again in a heartbeat!

The room wasn't huge but it was plenty big. Had a bed, a desk and a view of river. And it was right off of Michigan Ave. I'll definitely be going back.

As others have also commented on, the rooms are indeed small, but comfortable, updated and clean. Rooms do include nice touches including microwave, refrigerator and coffee maker, and chilled bottled water as well. Location is very easy is find, and within walking distance to shopping, attractions and museums. Both valet and public parking available (right next door to hotel). Security is very good, with access to guest floors restricted to those with room keys only. Only slight negative was our room only had a large shower stall instead of bath/shower combo. For a hotel right in the heart of downtown Chicago, the price is right for either an inexpensive weekend getaway, or the budget minded business traveler.

The room was small, the hotel is older - but it was a great location, would stay at again

Small room, dirty carpet.