Sofitel Chicago Water Tower - Chicago

We have stayed here several times over the past several years. The hotel has always been fantatastic in the past. However, it's becoming a bit run down, in need of a "tune up". The little furniture in our room was old and uncomfortable. Even comforters looking dingy. dissappointing. AM lobster omelet horrible, lobster old, threw up.

staff very helpful. concierge recommended and arranged several dinner reservations all excellent. restaurants, food very good. hotel close to everything we wanted, great shopping, great restaurants in a safe location. valet parking seemed expensive when we checked out since we never used the car for in or out priviledges. Overall a very good hotel and […] up to standards of other Sofitel Hotels we've stayed at. Devamı

Only thing missing was my husband!

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Great location and great stay. The room was ready when we arrived. The staff was excellent and the bartenders were good "mixologists" - I would highly recommend staying here, expecially if you want to be in walking distance to great shopping and a huge selection of restaurants and bars.

Very quiet! And we were near the elevators too. But at the back of the hotel, 6th floor. No street noise.

We went to the Sofitel for a special occasion, and they exceeded our expectations without a problem. The room was beautiful,with a great view on the 24th floor. We could see the tower and some of the lake. The bed was huge and super comfortable, even for me and I have trouble sleeping away from home. We went to the internal restaurant for breakfast […] and dessert at the end of the day, and the service was impeccable, the food surprising and delicious. HIGHLY recommend staying here! Devamı

Close to the RED line subway which is very convenient for many places. Grocery right around the corner. Hotel was clean, modern, smelled great and looked great with all the fresh cut flowers in lobby. Staff very pleasant. Room clean, and bed was COMFORTABLE!!! Best sleep in a long while.

Every year when I travel to Chicago, I continue to book my room at Sofitel as they are by far the best, cleanest, friendliest and accommodating hotel I have ever stayed at. Highly recommended!

Everyone from concierge to house keepers were helpful and friendly. Location is great. Next time i'm in Chicago will likely stay here again. Close to house of pancakes.

Sleek modern accommodations. Ample room in Junior Suite. Stay was 4 days 3 nights. Would have appreciated a Jr.. Suite with a better view of the city instead of the rooftop of the adjoining bldg.

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I stayed at the hotel on February 9th. While it was only an overnight stay, I did seek the assistance of the concierge and was perfectly satisfied with the helpfulness of the advice given. The reception desk personnel were very wecoming and pleasant. The room was very nice and well maintained. All in all, iI would unhesitatingly recommend the hotel […] . Devamı

Overall, my stay at Sofitel was great. The room was clean and in perfect condition. Room service was good. The fitness center was very clean and updated, but small. The staff was great too. Sofitel is located in the heart of Gold Coast, which is a really nice little area with boutiques, shops, and restaurants. It's also within walking distance of the […] Magnificent Mile. My only issue with the hotel is that the prices in the restaurant were a bit ridiculous. My friend and I ate brunch in the restaurant and got a very modest breakfast but it cost $55! My breakfast in particular was nothing special (two eggs, two sausage links, and potatoes) and it was $20! I could get the same thing at Bob Evan's for $7.99 so I was very unimpressed. I know that the entire area is pretty pricey because it's more upscale and touristy, but I felt like this was especially ridiculous. I would definitely stay her again but won't be dining in the hotel! Devamı

We went to the Sofitel for our anniversary. Everything was fabulous. The bed was comfy, the views inside and out were great. The staff was very helpful and courteous. The location very close to many excellent restaurants and bars. The whole stay could not have been better. Would love to go back again.

Had a great stay here on a Saturday night. Close to many great shops and restaurants. Hotel service was exceptional.

When considering that this hotel is listed as one of the top in the city (it's no Peninsula, Four Seasons, etc..., but.....), it was a tremendous value. Nicer than a W, with outstanding service. Also, the food in the restaurant was very good. I paid less than half of what it would cost for a regular room at the above mentioned hotels, and was in a junior […] suite. I would definitely stay there again. It even made my wife, a self proclaimed hotel snob, happy! Devamı

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Very friendly at the front desk, our room was excellent. Very enjoyable stay. We would stay again.

We had a lovely view on the 16th floor with very special ammenities....I loved the luffa! The air settings were very responsive and we were able to keep it at a comfy sleeping temp. In the winter it's hard to get some hot, dry hotel rooms down to a comfortable temp, but this room responded to our settings. The beds and linen were comfy, the decor inviting. […] The location is best for shopping, but we also enjoyed an easy walk to the Lyric Opera and Art Institute. Lots of good restuarants. Devamı

I will always continue to stay there, when in Chicago.

Very good location for shopping, even a pharmacy a block away. However, the cramped room, which we expected from the square footage, was unacceptable because of the bedding. The single king bed had an uncomfortable mattress. The sheet did not even cover the mattress and there were little black hairs under the blanket. Gross. Room service failed us, […] they forgot to bring our food.... Staff was courteous. Lobby was awesome. Parking was easy with a garage next door. Devamı

My stay was just wonderful Staff was the best I have ever experienced. My husband and I loved it!

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Went for a suprise birthday weekend and could not have been more pleased at our hotel selection! They had birthday suprise waiting upon arrival, all advice and information given was spot on on where to eat and where to visit. Only thing we could come up with was the room size, but that was even ok, just wish it was a little bigger or more like the  […] photos. Devamı

Rooms a little small but the hotel experience was excellent.

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Exceptional hotel. Located within a short walking distance to Michigan Ave and many of the popular watering holes. Only negative, no coffee maker in room, however free coffee in lobby.

Service was excellent - have stayed here a few times now with my wife for weekend getaways. It has been great both times. Rooms are clean, hotel personel are polite and attentive. Only concern, it seemed like the elevators smelled a bit of smoke a few times, that was the only criticism I had. Great location; bar has a good vibe as well.

Very nice upscale hotel Pleasant romantic atmosphere Excellent drinks at the bar and a nice French restaurant. We will visit again soon.

Two nights in Chicago were a great break for us, and the Sofitel was very comfortable. The staff was very attentive and friendly.

I took my girlfriend to chicago to propose and the experience was nothing less then perfect. The hotel was amazing and the location was even better. I have been to chicago numerous times and would definitely stay at Sofitel again.

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I stay at this Sofitel 3 or 4 times per year. I have always had a great experience at this Hotel. I will continue to stay here.

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A nice facility. Our bathroom was musty and smelled of mildew. That was the only negative. Because of the great location and relatively good value, I would stay there again.

I come to Chicago frequently to visit an aging parent, a stressful experience. Staying at the Sofitel is so lovely and relaxing, it gives me something to look forward to. It makes the trip feel more like a vacation. The staff is gracious, but never overly formal. I especially enjoy breakfast in the Cafe. They will bring you a newspaper and your own […] pot of coffee and you can sit as long as you like. The breakfast is not cheap, but definitely worth the price, both for quality and quantity. I have stayed in many nice hotels in Chicago, but this is always my first choice. Devamı

Such top-notch service at this hotel, very impressive! and I loved it. Most important to us is the comfort of the beds as I have back issues and this bed was great. My other concern was the 'smoking allowed'. I did not want to be put in a smoky room. Turns out, all the smoking rooms are confined to one floor and I never noticed a trace of it. We drive […] into Chicago occasionally and have been staying in hotels, this is one of the best. What a lovely hotel! Devamı

I always stay at the Sofitel when in Chicago, this hotel has every thing I look for. Location, comfort, cleanliness and excellent service. I will be back again.

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Great shopping location but there are cleaner/larger rooms for the price. The bed was comfortable, room very small, no comfortable seating. Won't choose this hotel again.

It was my second stay at a Sofitel -- Philly was the other -- and this upscale chain has found a new fan! Love the slightly european flair, comfy beds and great breakfasts at the restaurant. There may be other high-end hotels, but it's hard to beat Sofitel.

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Had a really pleasant stay. Would highly recommend hotel.

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This was a magnificent hotel, close to trains, tour companys and business. The decor was very tasteful and the room more than comfortable with a lovely view. The restaurant was as nice as any we have eaten in anywhere in the world with beautiful presentations and delicious offerings and a wonderful wine list, as well. We found it far nicer than even […] the Sofitel in New York City. We would definitely return if in Chicago again. Devamı

Service, cleanliness, staff, location....all superb. Great value and never disappointed.