Sunworld Hotel Beijing - Pekin

My hotel room didn't have a clock in it, so on my date of check-out, I overslept by a few hours. When I tried to check out, the guys at the front desk were insistent that I pay a half day rate. I tried to negotiate it down, but they wouldn't budge. At most hotels, you can request a lake checkout and go over a few hours....not here. I work in a similar […] business and I would have taken care of this charge without even blinking an eye. Not the best way to generate repeat business. Devamı

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This hotel was very nice and centrally located. Close to the subway so you can get to all things Beijing. Room was clean and quiet and staff was very courteous. Concierge spoke English but very limited.

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The hotel is very clean and has convenient location to most of the sightseeing places. The hotel staffs are friendly with good Chinese food. The hotel arranges sightseeing trips at very reasonable rates. The banks are very close for exchange, even the hotel has money exchange policy at a reasonable rate to other hotels.

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The hotel was very clean and comfortable, the food was good, the coffee was bad. Staff were very helpful. The one problem was I stayed here specifically because on Expedia.com it says wifi in all rooms, this was NOT the case wifi is available in public area only, rooms have wired internet so ipad could not work in my room.

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Very good location for Beijing. About 15 min walk to east gate of Forbidden city. Condition of the hotel is nice. Hotel is lacking in facilities though (no gym or pool).

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Hotel was located near to Wanfujing where all the actions and activities are. It is next to its sister hotel, the Sunworld Dynasty which is much more pricier. Room was spacious enough and clean with a flat screen TV with many channels including two or three in English.The room temperature was acceptable though the air condition was not functioning but […] then with temperature falling to -15 deg in winter, who is complaining. Service is lacking such as the bell hop not bothered in assisting with the luggage upon arrival.The front desk staff speaks fairly good English and the concierge is quite knowledgeable with the surrounding areas.The ever popular food street is also accessible by walking. Tianamen Square and the Forbidden Palace is nearby but not accessible by walking. Take the subway which is convenient and cheap (2 yuan) per trip regardless of distance but very crowded. Nearest subway station is Dengshikuo which is a 10 minutes walk. Did not patronize any of the restaurants in the hotel but a good eatery, Merryhome opposite the hotel serves cheap local food with excellent dumplings. Overall this hotel is value for money and would come back again if visiting Beijing again. Devamı

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Overall, it was a very nice hotel. Super clean and well appointed. The room did have hard beds which is common in Beijing. We asked for a second comforter and used that for a little more padding to lay on. Wireless was really slow and unusable in the room itself. Okay in the lobby.

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Quality of services needs to be improved in this otherwise very good hotel (in terms of the price, location etc)

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It was quite a surprise!... lots of luxuries, but at a moderate price. We liked everything except the restaurants which were at luxury prices but rather the pits! The breakfast buffet cost about $27 dollars each. Once I had the "a la carte breakfast" which was okay, but the next time they told us the only "a la carte" breakfast was a SET BREAKFAST (w. […] choices) . Ours cost $13.03 each and came w. two extra black hairs.... one in the scrambled eggs, one under the plate! However, everything else was OUTSTANDING! The location was spectacular: near a 7/11, a McDonald's, a bakery, a supermarket (where we bought the eggs), and more. There were nice Chinese restaurants, one right smack in front of the hotel. There was a mall a short walk away and the subway was a short walk. (I called it a city block and a half , but my husband called it 4 blocks away!) The concierge, front office all spoke English. There was an easy-to-use large safe deposit box in the room, beautiful picture window, controls for AC and heating, hairdryer, iron and ironing board, terrycloth robes, free slippers. The room was cleaned promptly. We were given two bottles of free purified water every day. We would definitely recommend the hotel, just not the one restaurant (Sunny Cafe). Devamı

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This hotel value for money, very near to Wangfujing which is a tourist must go. Many shops and eateries and a good bookstore. Also walking distance to the well known Beijing Roast Duck Restaurant.

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i was in beijing only for the weekend and this hotel suited my purposes well...i initially selected it as it was a pick up point on a day trip i booked that was starting extremely early, however, i was quite pleased with my room (extra spacious) and comfy bed. Whilst it is a bit further away from the main historical sites (about half an hour walk), […] you would be hard pressed to find a closer hotel for the price you pay at sunworld. with that being said, it is only 5 - 10 mins walk away from the subway, and a key shopping avenue is just around the corner along with the night food markets / food stalls. overall i would recommend sunworld. Devamı

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The bathroom tile was not clean at all. The carpet and bedding seemed rather dingy. I don't think they had cleaned under the bed or furniture in quite some time. The buffet breakfast we had at the hotel was not worth the price. The hostess told us one price but we were actually charged a higher price. Whenever we had business at the front desk, we were […] helped but the staff paid little attention to us as they continued to speak in Chinese amongst themselves. This was a little unnerving as a foreigner. Not sure that I would recommend this hotel to others now that I know of other hotels in the same area. Devamı

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Hotel location is the best. It takes 5-10 minutes walking to subway station, and one-way subway ticket from any station to any station in Beijing is only RMB 2, or about US$ 0.30-0.40. There is 24 hours McDonald around the corner, 24 hours Seven-Eleven across the street, and a Chinese fast food next to the Seven-Eleven, one item is about RMB 7, and […] most people eat 2 items (I do), so it costs RMB 14 or about US$ 3 for one meal, some people eat 3 items. Devamı

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We arrived very late and tired and the reception staff were very unhelpful and rude and continued to be so throughout our stay. The housekeeping staff were very helpful though. We didn;t realise the extra bed we had booked was not included in the price we had paid since we had requested it at time of booking. It was good that this was just about the […] only hotel we could find that would allow 4 people (2 adults and 2 kids) in one room. Most hotels wanted us to book 2 rooms which is just plain daft. Rooms are very small but that was not a problem since we were in the room for such a short time and only to sleep. Beds are VERY hard. Room nice and clean. Ate buffet in restaurant one night - it was Ok but nothing special. Included in the price were the drinks. Great location and cheap so yes would stay there again. There is a McDonalds just over the road and to the right which was great for the kids and breakfast, and a bakery and a supermarket. Wangfujing street to the left and a short walk. Also noticed that there was a boothe to book trips etc - didn' use it so can't commment but might be useful to know. Wifi didn;t work int he room but did jsut outside the door. We had to use the business center to check in for flight home and to print boarding cards - it was expensive becuase it was 2rmb per minute for internet and the connection was slow like dial up. Devamı

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It is unfortunate that Expedia's description of the hotel is not completely up-to-date. I may not have selected the hotel if Expedia's description was accurate.

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Staff was not very friendly and was constantly so busy would do 3 things at a time while you waited. However, all request are honored very quickly so you can overlook the checking and checkout process. I was on the 11th floor Internet is easier if you stand by the door or in the hall.

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Only small inconvenience was that the WIFI was not working very well.

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Room - small size as we booked economy room bed size was too small, Location - 10 minutes walk to subway, 20 mins to forbidden city, 10 mins to Wangfujing shopping. Hotel reception staff spoke english. but we asked for late checkout just 2 hrs extension but they refused! Toilitries in room are bad low quality,

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Its in a middle of everything. The hotel is pretty close to DENSHIKOU subway station and from there you can pretty much get to anywhere. The staff was really helpful and the rooms very clean and comfy. I would definitely stay again in this hotel

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Overall we are satified with this hotel. We have stayed for 3 nights The room was clean and spacious. Despite many complains we found the matraces quite comfortable and not hard at all. Service was also veery good, however check-in desk girls have very limited English and it is sometime hard to communicate. The only complain is that they switched off […] air conditioning too early (we stayed from 10/9 to 10/12/12 and it was quite hot in the room). We had to sleep with open window. It was quite noisy and advertising lights very bright which prevented us from good night sleep. Devamı

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As other reviews have stated hotel is great value and in an excellent location. Room had everything needed and free internet worked well. Only problem was room was a bit too warm even with the controls on the lowest setting - not a real problem, but just enough to prevent a perfect rating. Merry Family cafe over the road was for breakfast and incredibly […] cheap - they have an English menu if you ask. There was also a good steak restaurant nearby called Zan Zan on Dong Si South - turn right out of hotel walk to end of street turn left and its about a block and a half up on the right hand side. Devamı

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Place was clean and close to forbidden city and wangfujiang. Staff not responsive to questions, unsure how much English they spoke. Wifi only worked near the door.

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The concierge service was excellent and very helpful giving us information to get around the city. The room was nice though the air conditioning was not cool enough for the warm temperature. The breakfast buffet was filling. The location to shopping and the subway was perfect. I would stay here again.

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The room was nice, the bed was comfortable. Some staff members were helpful while others offred me hasty replies. I booked all my tours elsewhere as I found cheper and friendlier service on the street.

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We were very satisfied with this hotel. Staff was helpful after finding someone who spoke English. The rooms were comfortable and fairly clean. One strange thing is that the ceilings were lower than normal in the hallways. The subway was just a block or two down and around the corner. Tiananmen Square was about a 20-25 min walk. The hotel was just a […] few blocks from the walking street and night market. There was a McDonald's and a KFC, each within 2 blocks from the hotel. Good location and very adequate rooms. Devamı

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The rooms are clean and comfortable. We stayed 3 person in one room, so I asked for an extra coffee cup nad they gave us extra 2 cups. But the next day housekeeping removed the extra cups and during the check out they tried to charge me for 2 coffe cups. It was not polite the way that they request it. They should check their hosekeeping before blaiming […] me about missing cups. Devamı

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The hotel allowed an earlier check in, the staff at reception could speak english, the room was clean, the neighboorhood has a lot of shops and a 24H supermarket.The not so good things were that the air conditioning couldn't put up with the high temperatures in the evening and the breakfast (not included) didn't have many options - only two types of […] fruits, one type of cheese and one type of ham on top of omellete, chinese food, cereals, breads, ... Devamı

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The hotel lobby looks really nice and most of the staff speaks English. At check in, you need to leave 2000RMB deposit (cards work). As you go to the rooms, it's unusual to see so low ceilings in some corridors (I'm 190cm tall and I could touch the ceiling with my head). Inside the room it's pretty crowded and I would throw out at least two big chairs […] and one small table to leave more space. A nice touch is that you can operate the signs "Please clean my room" and "Do not disturb" from the inside - i.e. no need to hang the signs on the doors, you just push the buttons. Between the beds you can easily access all the light switches, incl. the night light, which is handy. The breakfast was relatively expensive so we didn't take it. If you are someone who likes to make the best use of subway in the city (like me), it's better to search for a hotel near some other subway line. For most of the city attractions you need to change the lines at least once and, unlike in Shanghai, subway transfers in Beijing can be really long and without escalators. Concierge was very helpful when it comes to standard things, but if you ask them anything else (like we asked for a place they recommend to buy ginseng), you end up waiting 15 minutes and you become just more puzzled after that. Overall, hotel is nice but for the same price you could find an ultra modern hostel with breakfast which might be better solution. Devamı

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The other expedia reviews were correct. This is a good, moderate priced hotel. Near a subway stop (Dengshikou) 7-10 minutes away. It is close by to Wangfujing Street. It is a few short subway stops from Tiananmen Square and Forbidden City. The hotel room interior is pretty nice and comfortable. On average front desk people speak English fairly well […] (individual persons vary). I extended my stay by a week. I would have no problems staying at this hotel again. Pretty nice and comfortable. Moderate price compared to other places. Devamı

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Very convenient location, 2 mins walk to Wangfujing Shopping Street. Currency exchange at hotel and if you need to exchage curreny late night, just go to the lobby at Crowne Plaze across the street and they have a despensing machine exchange. Forbidden City and Tiananmen Square are in the close vicinity. Overall the room have old feel but not worn out […] and everything is in pretty good condition. Devamı

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A short walk from Metro station, shopping, and tourist sites. Very good selection at breakfast buffet. Staff was very friendly and helpful, especially the lady working the tour and travel desk the afternoon of May 29th (wish I could rememberher name). I woulddefinatly stay here again on a future visit.

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would think hotel staff should be able to help customer with taxi calling instead of asking customer to go to call for cab at the roadside .

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I was not very happy about the location. The subway station was 1( minutes walk. The staff was not very helpful. I was expecting more

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Reasonable price hotel in a good location. Walking distance to the forbidden city. Subway station is a 5 min walk. Only problem is the air condition in the room - can be warm.

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Great location. Small enough to feel more welcoming. Room reasonable size. Aircond did not work so was brought a fan. Prefer fan anyway. Beds were hard but love a hard bed. Staff got everything that was asked straight away. Will definitely stay there if go back to Beijing.

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The location is very nice. It is very close to Forbidden city and Tiananmen. We just walked there during our 3 day stay. For the price you give it is a very reasonable hotel. There is a seven-eleven just across it and Mcdonalds 100m away. Metro station is 10 mins away also. The hotel itself is overall good.

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The restaurant is quite expensive considering what they offer, especially if compared to prices in the city, though the food is good. Concierge is quite helpful but the travel agency in the hotel isn't that good. Staff at reception may have difficulties with the english. Overall the experience was very good. The live piano music during the evening […] is quite relaxing. Devamı

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Excellent value and location. Was a very good location as a base for tourism with nice places to walk around and dine after visiting the marvelous historic and modern constructions of Beijing.

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You will read other comments about the air conditioner issue, they are true my room was to warm most of the time almost to the point of being uncomfortable; however, if you can tolerate that the hotel is in an excellent location, has a friendly and helpful staff, and overall a great place to stay. While not hotel related, I would caution travelers to […] stay away from: 1) anyone who wants to show you art work, 2) anyone who wants to practice English with you over a cup of tea ( you will end up paying 700rmb for the privilege and 3) unmeatered taxi rides (1 unmetered cab tried to charge 300rmb for a 27 rmb fare) all of these are rip offs so beware travelers! Devamı

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The Sunworld Hotel is comfortable, clean and conveniently located. Just off Wangfujing there are plenty of options for entertainment and eating in the area. A 20 minute walk from the Forbidden City and Tianamen Square makes sightseeing simple, and being Wangfujing, the taxi drivers are all familiar with the location, so it's straight forward to return […] after a day out and about. The hotel has a tour desk which can help book train tickets and the like. I didn't use them for any sightseeing tours as there is a booth around the corner (across the road from the church) that had competitive prices on the tours I was after. Having said that Beijing is easy to self-tour. Grab a taxi and head to the sights yourself. The Wall is the only one that really benefits from an organised tour (being out of town). The hotel itself is clean and modern. Recently renovated the rooms are comfortable and a good size. And for those who have toured the firm beds of China, the SOFT BEDS at the Sunworld will be a welcome change. Oh the bliss to once again sink into the mattress. The room service menu and restaurant cater for both Western and Chinese tastes; however, the learning is towards Chinese. There is a MacDonalds across the road if you just need a 'fries and burger' fix though, and the Haagen Dazs around the corner is a great end of day treat. My only negative is that the rooms are a bit warm and the aircon lacked. Not uncomfortable, but noticeable if you prefer a chilled room. Devamı

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The Sunworld Hotel is comfortable, clean and conveniently located. Just off Wangfujing there are plenty of options for entertainment and eating in the area. A 20 minute walk from the Forbidden City and Tianamen Square makes sightseeing simple, and being Wangfujing, the taxi drivers are all familiar with the location, so it's straight forward to return […] after a day out and about. The hotel has a tour desk which can help book train tickets and the like. I didn't use them for any sightseeing tours as there is a booth around the corner (across the road from the church) that had competitive prices on the tours I was after. Having said that Beijing is easy to self-tour. Grab a taxi and head to the sights yourself. The Wall is the only one that really benefits from an organised tour (being out of town). The hotel itself is clean and modern. Recently renovated the rooms are comfortable and a good size. And for those who have toured the firm beds of China, the SOFT BEDS at the Sunworld will be a welcome change. Oh the bliss to once again sink into the mattress. The room service menu and restaurant cater for both Western and Chinese tastes; however, the learning is towards Chinese. There is a MacDonalds across the road if you just need a 'fries and burger' fix though, and the Haagen Dazs around the corner is a great end of day treat. My only negative is that the rooms are a bit warm and the aircon lacked. Not uncomfortable, but noticeable if you prefer a chilled room. Devamı

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Good location, best value for a four star hotel in Wangfujing area. Close to subway and many must-see places. Staff's English was reasonable (in China!) and were polite and helpful.

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This was lower priced than other equivalent star rated hotels so I was a little apprehensive. However it was all good. Walkable to the main attractions and close to the subway. Staff were friendly and helpful. I would stay there again.

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