Nayland Hotel - Guest House - Londra

Hotel was very clear and not dated. The only fault I would have is the windows are in need of attenion due to allowing cold drafts in as when the noice of the trafic from out side.

We thought the hotel and staff were very good. The location was perfect for our needs. We would stay again.

I was happy with the room although , as a single , it was small and I feel that Travelodge or Premier Inn might be better for a single traveller

Good hotel for the price and location. (2 blocks from Padington Station) TV was old and not working. Room was tiny. But we didnt go to London to watch TV so it wasn't that bad. The hotel served its purpose for our needs. I would book it again, if nothing else was available within the same price range.

We were rather irritated that the room interior, furnishings and bedding had not been updated since possibly the 1960s, but when I turned back the bedspread I found the deal-breaker. Visible through the thin pillow case was about a 3" diameter blood stain on the pillow. We left and checked into another hotel.

Clean and tidy hotel, although a little cramped. Could have done with tea making facilities in the room. We didn't bother with breakfast as it was only continental.

We have stayed at this hotel for one night. There were three of us, so I guess the rooms available were limited as we ended up in the basement with the only window looking out at the indoor stairwell. The room comfort was decent, but the room was a rather small compared to other hotels in London that we have stayed in previously. The staff was very […] nice and helpful, but it would help if they knew a bit more about the surrounding areas. We wanted WiFi, and we were directed to McDonalds, which does have free Wifi, but there were many other better options (Sussex Arms Pub for one). We had to leave very early, so we did not get a chance to experience the breakfast as it didn't start until 7am, and they were not able to give us anything prior to that. Overall, it was a pleasant stay and we would stay here again for a short trip. Devamı

General bad impression. Got myself moving bags before check-in when the hotel staff was completely unjustified. Sets to a question the staff seemed most troubled. Breakfast was also unfortunately very poor. First and last time I stay at this hotel.

I chose this hotel due to very close proximity to Lancaster Gate and Paddington station (Heathrow Express). In this sense the hotel fulfilled my expectations, everything essential was within 5 min walk from the hotel. Breakfast was non-existent and coffee was bad even by British standards. I chose not to go to the breakfast after first morning. Rooms […] were very small but quite new, clean and had even one European electric plug (in addition to the razor one in bathroom). Only minus was the windows, that did not insulate neither from cold weather nor from street noise - I had to get ear plugs. Wifi was expensive, provided unstable service and did not function in all my devices. Devamı

To use the cliché of the moment, "it is what it is." No one should come here expecting five-star amenities, but then this is about as affordable as you can get for an ultra-convenient London location.

When we made the reservation, we were told we will get a room with two double and one single beds. We did not. We got two double beds. It was awkward for a 70-year old man and three young women, two of whom are married and the other one engaged, to share such a room. Hotel attendants and managers were nice people but could not do anything about it. […] Two people had to sleep on the floor. The breakfast was nice. Devamı

Yes the hotel is located next to Hyde park and the Lancaster gate tube station, wich made travel really easy. the hotel is very small. the rooms are barely large enough to fit your luggage through and if your planning on sleeping in from a long night at the local pub, dont plan on it because the walls are paper thin. When we called the receptionist […] at 3am for a noise complaint (she) didnt really seem to care. at the most ill give this hotel 2 stars only for its location. Devamı

Hotel room was quite small for two people. I wouldn't go back to this hotel unless was by myself. Elevator didn't work so luggage had to be hauled up by hand to third floor. Staff quite helpful and polite. Hotel was close to Paddington and necessary facilities.

No problems, just a good place to sleep for the night!

My room faced a busy street which wouldn't normally be a problem but the window was single glazed and draughty and the top of the bed was beside the window. This made for an uncomfortable and noisy night.

Quite pleasant hotel for the price and location. Clean room but no coffee/tea making facilities. Very disappointing breakfast. Fruit juice was orange squash! Cereal was okay but everything else seemed to be cheap, tasteless ingredients-how much would a decent Tetley teabag cost? If you don't like a spread of plastic cheese, ham and hardboiled eggs, […] prepare to be disappointed. Devamı

Was fine, had a family room with our grandson. Will be even better when they finish installing the new lift.

Quaint hotel close to Paddington, Hyde Park and a lot good restaurants. Price is right especially for London but be prepared to hoof it up 4 flights of stairs with your luggage. Judging from other reviews on this site, apparently if you book on Hotels.com you will get the fourth floor and while they had begun to work on the lift while we were there […] make sure you're in reasonably good shape. Rooms were small but clean. Would stay there again but might be worth checking on the status of the lift before you book if you;re not doing carry-on luggage! Devamı

It's not a hotel, it's a guest house. Really, it's a step up from a hostel. And a step down from a hotel. Not a place I'd stay again. But it is inexpensive and very close to Paddington Station.

Lift was not working, overall it was ok, no other issues.

I was booked into the Nayland Hotel for a few nights - the room was located on the top floor and the elevator did not work. Internet was 10 pounds for 24 hours. Construction work commenced at 9AM in the elevator shaft next door to the room. Staff were generally not helpful in directing to nearest facilities such as washing, cash machines etc.

One of a whole line of hotels on the Sussex gardens road probably all with a similar spec. The lift was broken - I had a room on the 4th floor so had to lug my suitcase 4 flights of very steep narrow stairs. And down again the following morning. No-one able to help they said so I had a cramped back and neck for my 11 hour flight. I would not stay here […] again. Devamı

The hotel was okay, however the lift was broken and thus we had to use the not very spacious stairs. The room was extremely tiny and so was the bed. Only suitable for couples who love each other very much or as a single but certain not for stays with brother/sister...

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If you are looking for something convenient near Paddington Station, this is perfect. Fellow Americans - brace yourself for the size of the rooms. As a frequent international traveler, the room size, services, etc were in line with what I would expect. We were only there during a long layover. If you are staying longer, look for something closer to […] tourist areas, but expect a premium. Devamı

Hotel is situated close to trains,underground and buses. Ensuite facilities were good and clean, we had everything we needed. Breakfast was continental; tasty and rich enough, coffee was hot!!

very good stay service very good location excelent nice breakfast would stay again

Location was excellent...staff extremely helpful..room and bathroom small but very clean and comfortable..just outside congestion zone and some off main road parking included in price so great if you ou want to bring your car in.

Relatively basic and clean. Hotels.com describes it as 4* but it really isn't. Most other describe it as 3*. Good value for London but breakfast was very poor, the orange juice is actually cheap orange squash. But again the overall price is low, so you get what you pay for. Convenient location, only a few minutes from Paddington

great location from paddington station, staff very helpfull, clean rooms, good price for a one night stop over. would stay again.

Receptionist was very friendly and helpful The lift was closed for refurbuishment - my room was on 4th floor, I had to carry my baggage up and down 4 flights of stairs, fortunately although this was a hassle, I am ablebodied, but it would have been too bad had I not been as there was no prior notification of this matter. There were no tea/coffee making […] facilities in the room - would have expected this in a 4* guest house. They are advertised by Hotels.com as 4* but they told me they were only 3* Location is very good, short walk to Paddington tube station, and plenty of restraunts nearby. Devamı

Plus: Friendly staff, close to train station. Minus: Bedsheets where not clean, heater kept making loud noise during the night. Not much of a breakfast.

Good location, close to Paddington. Clean rooms, while not the biggest you can find, do not feel too small either. Breakfast decent if you have simple taste.

The hotel was basic but clean so fine to use as a base for sightseeing in London. The lift was out of order when we stayed, which meant having to climb down very steep stairs immediately behing a door whilst carrying cases to reach our room - not at all safe! Workmen came to fix the lift which was adjacent to our room - we were woken by the sounds of […] power tools being used before 9am! The workmen were in disbelief that the room next door was still in use with this type of work going on! Additionally, the website description is misleading - there are no tea or coffee facilities (we expected a kettle in the room), only the option to buy drinks at the bar. I asked the receptionist about this, who offered no apology for being misleading. Also, there as no Sky TV - the only channel we received was the channel to instruct how to use Sky. The digital, terrestrial channels were barely watchable as the picture quality was poor. Devamı

Hotel was OK, but not wonderful. I had a basement room and wondered why I kept hearing trucks go by. I suspect that this was underground trains! as it stopped after midnight and restarted about 5-6am

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Everything was satisfying except my initial check-in. The person at the desk was an emotional cypher with trouble focusin. I had to repeat anfd clarify everything, even what he should have been able to read in front of him. The other down side is an outrageous charge for internet use, so I used a nearby internet cafe' . Otherwise, all was OK. I like […] to have inexpensive but clean accomodation that is handy to Paddington - a nearby tube styop and easy travel back and forth to Heathrow. Devamı

I did not expect a 5 star hotel. However this place is bragging when it rates a 3 star. The front desk (the men not the women) have no customer service skills. They act like bored, flippant teenagers. The bathrooms have hand towels and bath towels. Washcloths were not provided. Our bathroom did not have a working fan. This is a big annoyance. These […] hotel rooms are very, very small and bathroom fan would keep the place from smelling like... a bathroom. The t.v. remote did not work. Breakfast was: toast, cereal, cheese, ham, coffee, tea, and orange colored sugar water. There are several other hotels near paddington st. and next time I will spend my money elsewhere. Devamı

Clean hotel, clean room, fairly convenient location. Indifferent staff.

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Bathroom is very tiny and awful, terribly messy!

Clean and friendly and very close to the City.

if you can live with a very small room and a mediocre breakfast (typical for this price range in big European cities like London, Paris, or Rome) then this hotel will not disappoint. It is super-conveniently located (10 min walk from Paddington Station, where the Heathrow Express arrives), and very close to several Underground & bus stations. Our room […] was very clean, recently refurbished, and the bed very comfortable. The hotel is also close to Hyde Park and to a bike rental station, which we took advantage of. BEWARE of only one thing: the hotel apparently has a deal with a car service that is about 20% more than a regular black taxi and charges a fee for using a credit card. Devamı

suitable for very short stay. Poor breakfast

For the cost, this hotel was very adequate for my requirements. The hotel staff were polite and very helpful. The room was clean and quiet. I would have liked a tea making facility in the room and the TV seemed to only show one english channel and wasn't easy to operate. The continental breakfast was basic and adequate. A full english can be bought […] for little cost at one of the nearby eateries. The hotel is located very close to good quality eateries and bars and just a few minutes walk to Paddington underground station. 10 to 15 mins to the Centre of London. I would happily stay there again. Devamı

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Great location. Good price. We enjoyed our stay, we were there for 4 nights. The staff at the front desk were very helpful in answering our questions about transportation and attractions in london. Breakfasts were good. Our only concern was that there was no air conditioning in the room. The windows did open so we got a breeze through the night. All […] in all enjoyed our stay, I'd recommend this hotel. Devamı

After staying in some delightful hotels in rural England (booked through this website) the Nyland in London was a huge disappointment: expensive, pokey, and "couldn't care less" staff. Our tiny room smelled like a Dettol factory: either this is the way they "freshen up" the rooms, or something had happened and they needed to mask the odours. Our calling […] to complain to the front desk yielded a bored reaction. The TV set was small and had a ghosted image and the room was very cramped: definitely not worth the money. The breakfast room was small and very crowded and the food was mediocre. Overall impression: small and cheap, despite the hefty price (the most expensive of the 7 hotels we stayed in - 5 of which were booked through this website). Devamı

The staff was excellent, the manager couldn't do enough to help with information etc. The rooms were as expected for a hotel in London, quite small with a small bathroom.The breakfast was simple, coffee and toast, again as expected for the price we paid.I would stay there again.It all depends on your expectations.I left the hotel early in the morning […] and returned late in the evening.There is a lovely pub near to the hotel (The Victoria).The food is nice and the decor of the pub is very traditional.I went with a group of Italians and they loved it. Devamı

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