Crossland Tacoma - Hosmer - Tacoma

The room was really clean and the space was not cramped but the towels were rough and the bed extremely hard. It was like sleeping on 2 box springs. I don't understand why some hotels won't buy nicer towels or better mattresses.

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I wouldn't stay there again. You places to eat within considerable distance but the beds were hard as a rock.

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It was a place to sleep and shower. You get what you pay for. I kept getting kicked off the "free" internet. And the bed had the hardest mattress I ever slept on in my life. Walls were thin- noisy on Saturday night. Room was clean, but very dated. On the other hand, it was clean and I felt safe, and the staff were extremely helpful and polite. No cigarette […] smell or musty air detected (THANK YOU!!!) Amenities were slim- only soap, had to request hair dryer, etc. You could pretty much get what you needed if you asked. I said I would recommend this to others- but only to people on a budget seeking a very basic place to just sleep and shower.... and those who can handle the world's hardest mattress. Devamı

Hotel decent for the price and staff @ front desk very friendly..............would stay again! Bathroom appeared to be newly reno'd

The room was badly in need of re-furbishing, there was a hole in the mattress with a spring exposed, the kitchinette counter was stained and dirty, the wall and door had who knows what type of some filth on it. The motel mad hookers in and out all the time I was there. I would not recommend this motel to anybody. I cut my stay short.

The Crossland isn't a bad place to stay. In fact this is the second time I've stayed here on business. The room was clean, and it's nice to have a kitchen. Perhaps this would be better if you plan on staying longer than a day. Only 2 cons I can really think of: The beds weren't super comfy and the TV was a bit small. Pros: As stated above the kitchen, […] staff was nice, and the little samples you can get in the lobby are useful. Though they do change daily so they may not be useful all the time. It was pretty quiet too. Devamı

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Nice to have kithenette everything clean wife didn't like the bed to hard.I liked it

Good price for stay.

Couldn't sleep a bit. Hotel has absolutely zero insulation or any soundproofing. I heard every car that drove by and could hear all the surrounding rooms tv's. The bed was ridiculously loud, almost like a plastic mat. Would NOT recommend this to anyone.

Good for the price. Had kitchenette that was good for longer stay.

We didnt have very much money when we needed to go to Seattle and I found this nice motel in an easy to get to spot. The employees were very friendly and the room was clean and in a very safe area of tacoma.

Had a great stay!

The room was in great condition except the cookware was unuseable. I anticipated making my family pancakes in the morning with the cookware that was supposably included with the room. The pans were in horrible condition and there was no cooking utensils.

To start are stay, we reserved and paid for a room for a pet. They asked us what kind of dog we had and informed them it was a long hair Chihuahua. They found a room for us that was pet friendly and charged our credit card for that room. Upon arrival which was at 6:15 we were charged an extra $25/night for the dog. It was after 6 so it was too late […] to cancel the reservation. We had no choice but to pay an extra $56. The room was terrible. If there was enough room on the floor, it would of been better to sleep on the floor. The floor would of been softer than the bed we slept on and at midnight we woke up to the neighbors fighting and breaking stuff in the room next to us. All in all I couldn't wait to get home and get some sleep. Devamı

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Room was not clean. Will not stay there again. Do not recommend.

The room was sound prof. We did not here the neighbors or the freeway. The bed was hard and not very comfortable. The room was ok but very small. Guest service was great. Bed could use more pillows and better blankets.

The bedspread could be updated, but overall the room was decent

I think I might have been more satisfied if the room was cleaner. There were a pile of dead bugs on the table in the room, it was not vacuumed, the bathroom floor was dirty and the garbage not emptied. I was too tired to move so I just went to sleep.

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This was a pretty nice place to stay. The bathroom was nice with a large shower. There was even a place to sit to make shaving easier for the ladies or if you have trouble standing. The room was of a decent size and the beds were comfortable. What I didn't realize when making the reservation was we had a kitchenette in our room. This was nice and we […] saved some money by not needing to eat out that night. The location was ok, but you had to drive a few miles if you wanted to find some decent places to shop and eat. Overall, not bad. Devamı

The carpet looked extremely icky...didn't want to walk on it in my stocking feet, let alone bare feet. Shower and sinks and toilet were clean, however. Bedspread? Not so sure. Just to be safe, I stayed far away from it. the mattresses were extremely hard...uncomfortably so. But the staff was nice and location was good.

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I wasn't horribly disappointed in this hotel at first, the room was clean enough, only smelled a little, and I liked that the rooms had kitchenettes. All was fine until it was time to go to bed. In fact, I've been trying to sleep for the past hour and a half but I may as well be sleeping on the floor. I've never been in a harder, more uncomfortable […] bed in my life. If a good night's sleep is important to you, don't stay here. Devamı

The only bad thing I can say is the beds were hard. Besides that the room was clean the staff were all nice and friendly. Made sure we had what we needed.

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Well thank you hotel.com but my hotel choice was poor. I doubted that it would actually be what it was rated which was 2 stars. I thought it would be better. The bed was horrible and squeeked anytime you moved on it or sat on it. There was no comfort level of enjoyment there. Plus i came to check in and knowone was at the desk to check me in. Well to […] say something good the coffee was excellent.. Devamı

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The room had dirty battered funiture, the mattress was hard, the floor carpet was wet, the room have a fowl smell and had to leave windows open to air out. Busy noise neighborhood. I had stayed in a sister facility, Extended Stay of America and had a great experience and expected the same as this property. I had traveled for hours and to tired to look […] for a different motel. I wish I had moved on. Devamı

We had an ok stay, the beds are really hard, and the pillows flat. Our only real complain was that because we had booked through hotels.com, we could not get reciept.

room smelled, toilet handle came off after flushing, chair was broken, animal hair was everywhere, phone broken so couldnt call for maintenance had to walk back to main office to complain and was told nothing could be done til next day

Hotel was secure, with key cards required to enter stairwells. Biggest complaint was a very smelly bathroom and some sort of mold or such that I was highly allergic to.

I am deaf myself and came last night and tried to make a call "0" and couldn't hear it. I was frustrated that I can't get inside because of office closed at 11 pm. I worked for Boeing till 11 pm. Please let me come in by knock the door and get a key or card for a room. I didn't sleep yesterday and went another hotel to sleep. Please make up one day […] till June 3rd out? I don't want to lose one night that I can't get it due of closed the office by 11 pm. I work in Auburn till 11 pm. How does it solve? I will come tonight around 11:30 PM if possible. Devamı

Hotel was fine for our needs. 2 Star hotel with no frills. No housekeeping available, except once a week. Only enough coffee for 1 day, but towels for two. Just an average hotel, but the price was right.

Hotel was centrally located in the state and near the interstate and a major side road. We stayed at other hotels near an interstate that were not as noisy. Neat and clean. Major problem needed another mirror. The only mirror was in the bathroom. I prefer rooms where the sink is not in the bathroom so that one person can use the bathroom while the other […] is using the sink. Hotel did not offer tissues which was the only hotel at of 6 that did. This hotel did have a microwave and microfrig. Devamı

The price is cheap and so are the beds. The beds are hard like plywood and foam and squeak with EVERY turn or movement that you make on them.

Everything was clean and fresh. I was comfortable and felt safe.

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Very disappointed in cleanliness and security of this hotel. I booked three rooms for friends and I to attend a conference. Found q-tips on the floor, foot prints on the bathroom floor; torn carpet, etc. Each room had problems.

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I was traveling on a tight budget and decided to go with the cheapest in the area. Hotel was very no frills but was clean enough for me. There is no maid service unless you stay over a week and they only exchange your linen. If your on a budget and need a place to stay it is good with one exception. The neighborhood is sketchy. I found myself looking […] out the window alot because loud people were out in the parkinglot near my vehicle. Devamı

had 2 queens but were hard as the floor and loud (sqweaky at every move). was clean and everything worked as it should have. neighborhood was not recommendable, but you get what you pay for! it was close to my destination and easy access to i-5 or i would have stayed elsewhere for more money.

I checked in past closing hours and checked out after the 11AM deadline, and was not fined any money. In fact, the staff was kind and courteous to my visiting schedule and accommodated it the best they could. The rooms are also very livable, as this is an extended stay hotel, so it was exactly the kind of place I would stay again.

I checked in and the help was quite nice. Went to the first room and there was garbage on the bed and on the table in the room. The second room they offered me, the bed wasn't made up. I finally got into a room on the 3rd try. An hour in the room and I was getting sick from the toxic smell. If it wasn't for the fact that I couldn't afford to walk away […] from the cost of the reservation, I would have left Devamı