On The Ave Hotel - New York

We returned for a second visit to this hotel to find the lobby under construction. No place to sit or meet or think. I feel that hotels should give a warning when functional space is unavailable. We went to the "upgraded room" and found it bigger than the previous but still no where to sit except on the bed. Someone had neglected to flush the toilet. […] Did they even clean the bathroom? We needed a few extra hangers for our clothes ( a one week stay). It took 3 full days for our request to be filled. In total, this was a disappointing stay and we will look elsewhere next time. Devamı

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I just went for a night with my husband bc our apt was getting some work done. Is a really nice place. But the hot water wasn't working and when it did the water came out brown. Had to wait 2 hours for the water to clear up. Over all everything was okay. The room looked lovely.

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Very good. Would stay again. Only issue is renovations underway . Will be great when done. Room was terrific!

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It's a clean hotel at a very great area. Near good food and entertainment. Great experience.

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I was disappointed with the hotel. First of all when calling before arrival they did not indicate that they were doing renovations, and there was construction going on right across the street. It was also supposed to be a smoke free establishment and upon arriving on the floor that we were occupying the smoke hit you as soon as you got off the elevator […] and entered our room. The bathroom wasn't cleaned very well and there had been a leak in the room which left a stain on the ceiling, wall, and carpet. I am also spoiled by stays at other hotels and did not realize that they did not have room service. However there is a little burger spot right across the street that is open 24/7 and the food is delicious. The upside to the stay is that the representatives were very friendly and helpful. Devamı

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The room was lovely except for the door to the adjoining room. There was no sound barrier between the two rooms. Also staff were very talkative in the hallways which carried into the rooms. Restaurant was great. Attention to a room issue was prompt and efficient.

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While the rooms have been finished, remodeling continues in the lobby. Only 2 out of 4 elevators were working, and one of the two was out of commission for a day and a half.

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Very bad hotel.

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Great hotel would stay again on my next visit close to lots of lovely places

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While I am not a fan of the way in which the hotel re-decorated the rooms - and the lack of a chair, I like this place very much and have stayed there multiple times. It is safe, clean and very convenient to restaurants and public transportation. It is also quiet, and the rooms, while not spacious, are still very comfortable.

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Great staff and location in the UWS. Rooms are clean and modern. Walking distance to great eateries and bars on Bday and Columbus, as well to central park, yet very quiet and relaxing. Will certainly come back.

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During my stay, April 2013, the lobby was under renovation. My room had been renovated already with a simple, modern design. The room was very nice and clean, if a bit small. The queen-size bed was wonderfully comfortable!! There were great little reading lights attached to the headboard.The blankets were warm. There were lots of electrical sockets […] on the night tables and throughout the room for all electrical devices. There was a safe in the room. The bathroom was great, if a little cramped. The bathroom had marble walls and the steel sink and counter. The shower stall was of a very generous size, and it had a European-style shower-handle/showerhead. The air-conditioning work well. There was a large flat-panel TV on the wall, but I never used it. There was a iPod speaker-dock-clock on the night table, but it only had an FM band, no AM band for news and weather. There were coffee and a coffee maker in the room, but I never used it. The one major drawback to my stay was that I had to pay for wi-fi, $14.10, including tax. :-( I would recommend this hotel, and, if I ever needed to be in the area again, B'way and 77th, I would stay there again. Devamı

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You do not have control over the temperature of your room. The temperature of my room steadily increased over the days I was there as I was told the A/C had not been turned on for the building. They recommended leaving the window open instead - I can't do that due to allergies, and this is peak allergy season. My room simply got increasingly uncomfortable […] and stuffy while I was there. Strange thing is that the lobby area was nicely air conditioned. It's a shame since the rooms themselves are nicely furnished and clean while small. Would not recommend, would not go again. Devamı

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The people up front are great. always welcoming with a great disposition. I love the renovations they've made. Bed definitely loves my back. Always happy to stay here. Can't wait to see how much better the lobby is after construction.

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Very nice hotel. Great beds! Beautiful bathroom and walk in shower. Keurig coffee maker was wonderful to have in the room! Lobby was under construction so one of the elevators not working and lobby not usable. Can't wait to see the finished result. Nice Italian restaurant with late hours attached with great food. We used several times, but Hostess was […] quite rude one night so we did not return. The only downside of the room was that the furnishings were so modern, that there was no comfy chair or drawers to put your clothes in so had to live out of a suitcase for a week. If you are only staying for a weekend, this would not be a problem, but for a whole week, it was a bit inconvenient. Location was nice and safe! Two short blocks to the red line subway. Would definitely stay again, but not for a long trip. Devamı

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Great place. rooms are being remade. brighter with better lighting. I was a fan of this place before but now they're becoming more "current" in their style. bed was great.

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I have stayed at On The Avenue Hotel many times, but on recent visits I found the hotel was not being maintained. During this visit the lobby was under construction and only two of four elevators were operating. Although this is was an inconvenience, I look forward to staying at On The Avenue in the future.

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Great location to Central Park West and West Side. Would stay here again.

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Don't ever pay $300/night when a hotel is under construction. Also the rooms were thin-walled and light from room next door filtered in and you heard your neighbors walk and talk like they were in your room!

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We enjoyed our stay and found the staff very welcoming and accommodating. The room although not very large was clean, nicely decorated and functional. Tje bathroom was a little tight however I was very pleased to see a makeup mirror available! The only downside was the common area renovations going on during our stay which limited access to some of […] the amenities. Devamı

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walls are little thin, could hear the spoiled brat next door yelling at her parents. Much better once they checked out

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Excellent value considering NYC hotel prices.

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The room is very small, the hallways smell bad. No parking in hotel.no Internet.

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I've stayed at On The Ave three times over the past few years. The staff is always friendly & they have clean beautiful rooms in an ideal location. Just a short walk from the 1 train, & some very good reasonably priced resturaunts. I wouldn't hesitate to recommend On The Ave to anyone staying in Manhattan.

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The conditions in the hotel were very poor as they were remodeling. Three out of four elevators were turned off so they wait was very long. My room was on the 12th floor and I found that using the stairs was easier than waiting for the elevator! The staff was very pleasant particularly since many people were unhappy.

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Room was incredibly small and bathroom even smaller. Hotel lobby under renovation great neighborhood

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I was given an upgraded room - nice! The room was clean, large and comfortable. The only issue was that some of the elevators were not working due to construction, and I was on the 12th floor - walked the stairs after waiting 10 minutes for the elevator. UGH! Everything else was great.

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The room was too small. It was hard to adjust the water temperature in the shower. Overall, the room and hotel was very nice, with great service from the staff!

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room smaller than rooms I have stayed in past - website gave the impression that your new fitness room was ready and it was not. otherwise - convienent and economical

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Loved it

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I'll stay there again.

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Good and quiet location, nice staff, very comfortable bed although the room is not big enough. Overall - I will probably stay there again. I warmly recommend it.

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And The Lord commanded, "Let their be stainless steel. Brushed stainless steel." And the people amassed this lightweight and durable ingredient and sent it to On the Ave. and On the Ave's. architects cleverly deployed the stainless steel to create the illusion of modernity and roominess , as well as avant garde, in otherwise boring rooms. Said The Lord, […] "trust me it worls" and so it does. But, beware the elevators while the hotel is being refurbished. Half of them are out and the other half are arthritic. So, if you will be using the elevators to Go up or down, be exceedingly patient. Bring along a book or, better, pack a picnic lunch to take up some time. The hotel is located I'm a great part of town and do take advantage of that fact Devamı

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The neighborhood I want; on street parking. Yes, renovations and construction but nothing awful. Two thumbs up.

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I like staying on the upper westside and this hotel was a perfect fit for my needs. Very business friendly. Staff was extremely attentive. I had a problem with the heat in my room and engineering responded quickly to solve the issue. Rooms are comfortable and very clean. I will definitely stay here again.

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Upon check in we wondered why ear plugs were on the bedside tables, and after a horrible nights sleep due to construction across the street, we got it. 2 of 4 elevators were also out of service leading to long waits to get upstairs. Rooms are very small and basic.

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This hotel was clean, modern and well-appointed, in a nice neighborhood on the upper west side. The staff members we encountered were pleasant and helpful. At the time of our visit, there was major construction right across the street, so the immediate neighborhood was a mess. There is also a hook & ladder company directly across the street, with frequent […] alarm calls, so we opted for a room in the rear of the hotel to minimize street noise. One thing worth noting is that if you reserve one of their "superior" rooms, you may or may not end up with a king-size bed. That was unclear to us, and we were initially disappointed to find a queen-size bed in our room. But they explained that the "superior" designation refers to the square footage of the room, which is larger than their lower priced room. For a New York hotel in this price range, it was quite adequate and the bed was very comfortable. We'd go back again. Devamı

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Got two upgrades free of charge staff was friendly. Rooms were small but comfy beds very clean and nice shower. My gf was not happy about the lack of bathroom fan. Otherwise everything was perfect. Oh yeah slow elevators. Neighborhood was very nice lots of food stuff to do movie theater nearby plus museum of natural history. Central park is close to […] do. Devamı

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Always convenient, clean and surprisingly stylish...

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It is a very clean and in good location next to subway.

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