Four Points by Sheraton Chicago O'Hare Airport - Schiller Park

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bathroom is tooo small and inconvenient, blanket is horrible: old and torn

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Enjoyed the food and service.

The hotel offers a free shuttle to and from the airport, making it extremely convenient for business travelers. Furthermore, the hotel has a restaurant that stays open late, another convenience for travelers. The overall service of the hotel was great and the staff was very friendly. However, the hotel is a little bit worn down and not very clean (stains […] on my blanket). Devamı

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It was a great stay for the price, but not terribly convenient or updated. The room appeared clean, but not pristine. The bed was comfortable. There weren't many places to eat in the surrounding area.

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front desk was not well represente! i checked in 4/21/12 @ 3am. my room was not wat i asked for and she did nothing to please me,but said wait til in the morning!

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Hotel has many parties and receptions, and when we left for dinner at night we came back to a full parking lot and had to park in a gravel parking lot that had no security or anything. Plus it was really far away from the lobby door.

When I arrived at the room I noticed there was only one king size bed. There were 4 people. I had told the man that made the reservations I had 4 people and wanted 2 double/queen beds. When i checked my confirmation papers, he had indeed written that under special instructions. However, when I called the front desk, I was told they were all sold out […] and they could do nothing about it but bring 2 cots @ $10 each! Of course I needed them but was very upset and they said they couldnt do anything about it because I had gone through Expedia. I did not go throught Expedia, but went through Hotels.com. Is Hotels.com part of Expedia? No one ever told me that. Eventually, the front desk called me back and "Conviently" there was a cancelation and they put us in another room. Do I believe that, no, not at all but was very grateful for the other room that accomodated us correctly. However, the problem I see with this whole senerio is that what was I to do, because the hotel would not honor my reservations as requested. Why do you make reservations for people and basically represent the hotel when the hotel will not honor my request??? Not Happy! Devamı

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You definitely have to use a taxi at this place.

Great value for the price, close to great restaurants and right off the interstate. Extremely friendly staff. Easy check in and check out. I'd def recommend and stay here again.

The staff was very friendly. The shower water was backed up to my ankles and took forever to drain. All in all, the appearance of this hotel is run down.

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The Four Points Sheraton is conveniently located, close to the airport and shopping mall, and reasonably priced. Free shuttle to Ohare Airport is provided. I was dissapointed with the condition of towels and washcloths, which appeared dingy and stained. The room itself was fairly clean and comfortable.

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I just needed a hotel for an overnight to catch my flight from O'Hare the next day. The price was good, free shuttle to the airport, clean room, nice bar/restaurant.

We flew in to go to the Shrine Hospital and were greatly pleased with the hotel. The food from the Mirage restaurant was super yummy. Great experience!

This hotel is an embarrassment to Starwood. The room had a clump of hair in the bed and red bugs. I informed front desk but they did nothing. Thank god my flight was 7 am and I only had 6 hours at this place. Simply the worst

Great price for families, great pool - we are repeat visitors - our family loves this place

The hotel itself was very nice, but be prepared to take a cab to get anywhere. Recommended for travelers with a rental car or only using it as a place to sleep while passing through O'Hare.

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This hotel was great. Very clean and comfortable; excellent value for money. The 24hr shuttle from O'Hare was very useful. The only not so nice thing was the distance from the elevators to my room; you have to walk a lot! I wish I knew this earlier so I could have requested a room close to the elevators.

one of the bed had a ripped blanket. Cigarette butt on the floor. A child throw up in the swimming pool and worst of all the pool had no running water. Most rooms does not have a microwave or Frig. I request a room with both since a have a 1 year old baby and it was needed for the baby's milk. I was denied since all rooms were already booked. It was […] hard to find parking. The shower head was design for someone who is under 5 feet tall. I had to bent my knees everytime I showered. I will never come to this hotel again. Devamı

Only 2 major complains. 1. My body for some reason really itched when I slept on their beds. I'm a seasoned traveler and I have never EXPERIANCED anything like that. I thought it was me, but when I went online I read that itching could be do to bed bugs. I suspect their beds have bed bugs. 2. I left behind my Bose headphones and when I called lost […] & found, no one had returned them. Those headphones are expensive and I am positive I left them behind. Devamı

best hotel i plan to stay every time i visit that area

Great 24 hour airport shuttle! Friendly driver, especially for 12:30 AM.

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Great 24 hour service for the airport shuttle and parking for a week while gone. Staff was very friendly.

This hotel is convenient for anyone who wants to stay near or close to the airport. It's clean, comfortable, and extremely reasonably priced. I've stayed there twice and have been surprisingly satisfied on both occasions. The beds are comfortable (though they could use a few extra pillows). The bathroom was functional and clean. Housekeeping is prompt […] and thorough. I highly recommend this accommodation for anyone who seeks a reasonably priced hotel near the airport and free parking. Good choice!! Devamı

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GREAT LOCATION CONVENIATE DROPP-OFF TO O'HARE

we used this as a park-n-fly and was very cost effective. When we returned @ midnite, my car battery was dead. They were very helpful in jumping my vehicle and getting me going. Thanks

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I read many of the reviews and was hesitant about staying here. I was looking for something in between downtown Chicago and Woodfield mall so I settled on something near the airport. The hotel was very clean and our rooms were as well. There was a slight odor of cigarettes in our room but that was not a big deal. The hotel seemed to have been renovated […] lately which is why I was generally pleased with the condition. The balcony in our room however was absolutely horrid. Not a big deal since I had no intention of using the balcony. It is probably where smokers went to smoke which would account for the cigarette smell. The balcony probably was useless since it was only approximately 2 feet deep. The hotel offers free parking which was another positive amenity. However when we arrived on Saturday evening there was a wedding in the ballroom which almost depleted all the parking spots available. The rate of the room was very competitive which is why I took a chance with this location. For the right price I would stay there again although I may just lay out the extra money and stay downtown for convenience. Devamı

Stayed overnight prior to flying out of ohare. Park and fly very convenient

In every way, this is a great hotel. However, for us one of the best features is the fine restaurant located within the building.

We liked this hotel specially the restaurant with good food and service.