Hyatt Place Albuquerque Airport - Albuquerque

breakfast was great. They were very good at picking u at amtrak and rental car agency. Good location.

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We thoroughly enjoyed our stay. The room was clean, nice and quiet and safe. We chanced upon it because my husband is a good driver, it'd be nice to have a sign directing you to the hotels, could easily see how someone who isn't familiar with the area would just drive to the airport.

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Food was decent. Rooms were great. Highly recommend.

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Great hotel with a mouth watering breakfast. Beds are very comfortable. Rooms are huge ! The only things I didn't like was that the sink was outside the bathroom and there was no jacuzzi.

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The room was very unsanitary and the bed was filthy. When I called the front desk they agreed to move me to another room. When I went to the new room. I found it was already occupied. They did not have any other rooms available, so I was forced to find a new hotel at 2:00 AM.

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Had a few issues with the TV and the breakfast was just OK. Hotel room and location were very good.

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I "reserved" my two bed, one pull out couch on Hotels.com. When I checked in - was told they were all out and had to settle for a king and pull out or go to another hotel that they would book for me. I stayed - it was cramped and the pull out hadn't been cleaned - sheets were all rumpled up and folded into the bed.

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The hotel is nice. Room was a little odd configuration, but comfortable. However, without more personnel on duty, the set-up for the reservation desk is horrible. The person(s) on the reservation desk are also serving at a snack bar next to it. On checking in, we had to wait for the clerk to finish serving food to another customer and it was obvious […] that he would rather have been serving food than checking us in. When we went to check out, there was nobody there or in the complimentary breakfast area. They must have been in the back getting more food ready. This attempt of the hotel chain to save money on personnel is terribly inefficient and not in the least customer friendly. Devamı

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Fire alarm went off at 11 pm without an explanation. I had to call to find out if was false alarm. Unfortunately we had been asleep for a 3:30 wake up call and didn't get much sleep that night. Otherwise, we always enjoy the convenience to the airport.

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Great!

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Everyone was nice and friendly. Very helpful. Pleasant stay in a nice room. City could use better street signs but not hotels fault.

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After notifying the hotel of my arrival, I waited 40 minutes for the shuttle to pick me up even though the location is not 5 minutes from the airport. My room A/C did not work but responsive maintenance had it fixed the next day. Overall this property just does not measure up to other Hyatt Place locations which I frequently use.

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We took our first ever family vacation in 15 years since we got married and had kids. This is where we stayed. The front desk staff was great. One in particular went above and beyond customer service. I wish I had paid attention to his name. (Isaac, Brayden or Carlos) short-approx 5' 7", spikey hair, goatee. This one guy made our stay fantastic and […] he was awesome. I give this hotel 4 stars just because of him. The other staff members privided fast-food numbers that deliver thereby not forcing use to use room service. That was cool. The bad things - carpets dirty, under sofa I found old sock, dust, soda lid. Our white socks turned dirty gray after a few hours. Coffee maker dusty and dirty and couldnt/wouldnt use it. This makes me wonder if the linens are cleaned or the sofa. Best not to think about it. I blame the cleaning staff for this and that is why they dont get 5 stars. I would definitely stay there again. Devamı

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Overall an ok hotel. The TV is located odd in the room you really can't see it fully its in the middle of bedroom/living room. Close to the airport.

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Best hotel I have stayed in on this trip so far.

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Room was very clean, spacious and well-equipped. 24/7 food service. Close to I-25 and the airport. Excellent value.

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I have been staying at this hotel once or twice a year since they first opened and I still love the place, but they really need to think about keeping the furniture updated. The couches are starting to show some wear and tear. I stayed in two different rooms the last time and found no information about the hotel, room, wi-fi or anything in the room […] s. Devamı

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Excellent room. Breakfast and meals good. Suggestions: Call guest immediately the food is ready to avoid serving them with cold food. Also please take the food to the guest's room instead of the guest coming down to pick it.

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I use to stay in the midtown area and recently found the Hilton. As it turns out it is in a very convient place. enjoy our stay but the 'Pool doesn't open til May!' my grand daughter claimed with a very distressed and concerned look. She wanted to go swimming.

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We normally love Hyatt Places and this one in particular, but this stay was far below what we have come to expect. Housekeeping came in the room unannounced, and the A/C was not working. Mentioned these issues to the front desk, and they were less than apologetic. Will be a while before we try this hotel again.

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The hotel is very clean, up to date and well maintained. The service staff is very friendly, I was traveling with four small children and the front desk manager upgraded my room free of charge so there will be more space. The breakfast buffet had a good selection and was hot and fresh. The pool is heated, so even though it was outdoors it was very enjoyable. […] Being across from the airport I thought it would be noisy but it was very quiet and peaceful. Overall a very pheasant experience and would stay again. Devamı

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Was in town for a conference and this hotel was perfect for my needs. I was especially pleased with the shuttle service, which runs not just to and from the airport but anywhere within a 5 mile radius. Very reassuring for a solo female traveler in a new city. The hotel staff were consistently friendly and accommodating, even at breakfast when things […] were quite busy. Ate at the hotel two nights, selection isn't huge but it's diverse and what I had tasted great. There isn't much else around the hotel itself, but the shuttle service will run you to a range of local restaurants so it's not really an issue. Room was quiet and comfortable and the bed was incredibly comfy (better than my own in fact!). I would definitely return if I'm ever in town again! Devamı

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It was more than I expected. Huge room, great mattress, breakfast was good, and the location was perfect distance to wherever I wanted to go.

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The service at this Hyatt Place was outstanding; the staff was helpful with multiple requests (extra tea/coffee, etc.) The free breakfast was one of the best we had. The biggest drawback was the location. The street with this hotel has others including Holiday Inn, Staybridge, etc., so it can be tricky to find your first time there. Otherwise, it was […] great! Devamı

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We were happy with everything.. Except The room on 6th floor was a bit noisy.

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I went to this hotel because of work being done at my apartment. It is very nice and clean. I would like to see a microwave in the room and better television service offered. But it is a 4.5 hotel.

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Top notch service and well appointed rooms. I'll stay here again.

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room situated next to noisy elevator

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Everything was excellent except we visited during Spring Break and even though the website stated the pool was heated (we were looking for a hotel with an indoor pool, but decided to stay there since it had a heated pool) it was still closed for the season.

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Room was very nice, staff was extremely friendly and helpful, was very disappointed that the pool was seasonal. Excellent location for those who want to be near airport. Great breakfast in the morning.

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Rooms were very nice and spacious. Breakfast was fantastic and the service was great.

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The major and only reason that we stay at this hotel is to save time on the morning of early flights. We left a wake-up call with the hotel operator. I especially said: " Do not forget us!" And the operator assured me that there would be NO problem. Well, the truth is that they did NOT call us, and that we slept thru the 4:30 time, and were forced, […] starting at 5:12 AM, a frantic half hour of panicked running from the hotel to return our rental car, get to the airport, and thru security, barely making the 5:30 boarding. Dispite the fact that we have stayed there numerous times, Needless to say we will never stay there again. Devamı

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Staff was friendly, and helpful. They responded well. Big tv and large room.

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Very clean , the staff was very friendly and helpful, location is excellent for an early flight out or a late night arrival

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I have stayed at this hotel every time I am in Albq, and will continue to do so.

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This is a nice hotel, very close to the airport. A place to stay in Albequerque!

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