American Midwest Hotel Niles - Niles

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OUR BED WAS LITTARILLY WAS ON BOOKS SMMFH

SKETCHYYYYY

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We flew into Chicago and last minute needed a hotel. It was New Years Eve weekend and everything downtown was over priced for what we were looking for. I contacted hotels.com for the nearest hotel; the representative gave me the name of this hotel, and also said "it's a great location, and you really shouldn't have a problem with this hotel as all of […] the review are excellent". So, of course we proceeded with the booking. We get to this hotel, and it is NOT an indoor hotel. It is an out door, more like a motel style building. We got the key to our room and inspected it. It was terrible inside. The bathroom was completely disgusting, it looked like the grout in the shower hadn't been cleaned. The wall paper was peeling off the walls. There was an outlet in the corner that was hanging on by a cord. The mini-fridge in our room smelled like amonia. I couldn't even store my 9 month old daughters bottles in there. The floors hadn't been vacuumed; my husband and I had to go and buy pillows, and a blanket and a bed bug spray repellant to sleep on so we wouldn't be directly on their linens. I slept with the chair in front of the door as I did not feel safe. The next morning, I contacted hotels.com and told them I was LESS than satitsfied with this place and we needed to leave ASAP. The rep I spoke to was great and contacted the hotel to release our 5 day reservation, and credit us back the money. We then went on to a different hotel the next day and stayed the remaining 4 nights. When I went and spoke with the manager, I told him I was completely disgusted and he looked at me with an attitude and asked "what's wrong with this hotel?!" I would NEVER recommend this place to anyone, and in fact would recommend this establishment be reported to the BBB. Spend the extra money and stay at an Extended Stay America, or stay down town if possible. Devamı

We booked 4 rooms for 8 members of our crew. This hotel was disgusting. Our crew stayed in rooms that had no heat or hot water. The hotel had a bad smell that was prevasive. Our company will never use this hotel again.

great customer service!!!

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Dirty.. paper on floor of bathroom, sheets and blanket very worn, hair found on sheets, bathroom sink not clean. Hair dryer only worked if you held your finger on the ON button. People coming and going all night-someone knocked on my door at 4:30 AM. Walls VERY thin..could hear everything in room next to mine.

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Worst hotel experience ever had to change rooms because of dirty linen / no clean ones available - towels wrinkled and thin dead bugs in bed and throughout room. Previously stayed in same motel four years ago under far better conditions. Will never stay again

I'm not a picky person especially if I pay little money for the room, but this place is a dump! There was hairs in my bed, the room stunk of sewer vapors, the general cleanliness of the room was none existant.

The hotel room was poorly maintained. Wallpaper was peeling and exposing mold due to moisture, spiderwebs in the bathroom remained untouched from day to day, the large ceiling panel cover over the florescent light over the sink was missing, the water in the shower ran either piping hot or freezing cold with no adjustment in between, insects crawled […] around in the bathroom. The only good things about this hotel were the location (safe) and the price (affordable). Devamı

I didn't expect a 5 star hotel room, but for the price I was pleasantly suprised how nice the rooms were. The staff was very friendly, however there was only one desk person so there was a bit of a wait at both check-in and check-out.

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ThAt was the worst room I've ever stayed in channels don't work on tv, lots of bugs, and to put the icing on the cake there's visible mold on walls and shower curtains this place needs to be shut down immediately !

First the woman at the service desk blatantly insisted that I had not pre paid for my room. Of course, I had so after hotels.com re faxed the paperwork they without apology proceeded with the check in. When I asked about a crib for my one year old child they said no. When I pointed out that the website states they have cribs on a first come first serve […] basis, they said they had already "locked the back room" it was one in the afternoon. The service was atrocious. The grounds were poorly kept. Room was ok. Devamı

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This was a nasty hotel. The rooms were dirty, the hotel staff was unprofessional (upon arrival the hotel clerk was sitting on the guest chairs with his shoes off up on an ottoman. Upon departure I had to wait five minutes to check out so that the clerk could finish his personal phone call). I stayed two nights and the beds were not made and there were […] no clean towels in between days. I had to hunt down a cleaning lady to get towles to take a shower. Her cart was in such disarray that except for the clean smell of the towel I would have thought I was being given a dirty towel. The towels were the old and thin. The worst thing was that the hotel only had 12 TV channels. Two of which were porn. One was hard core porn. Thankfully I did not have children with me because they would not have been able to use the remote themselves withough seeing this. The hotel itself is showing the Americas Best Value Inn Logo and I have contacted them about the nastyness of this hotel. They claim this hotel's Brand Membership has been terminated and is no longer part of their chain. Devamı

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This place is old, but clean. Watch the hot water in the shower. It can rapidly change. I stayed at another Hotel around Chicago which was much worse. Area is great for groceries, etc. Quick into Northside Chicago.

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