Crowne Plaza Chicago Northbrook - Northbrook

Everything was nice but I had poor internet and phone service in their building. Went to a conference nearby and had no issues with my phone or internet there.

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Eveything was great except for the people in the room next to us still up at 1:30 am carring on had to call front desk. That made for kong day. Hotel staff acted very quickly after we called.

Third stay in five weeks, and once again, I had no problems.

This is my third trip here, and as usual, everything was just fine. I'm en route back for a fourth!

Good place for my second trip. The service at the front desk was great and the quality of the room was very good. The staff in the restaurant took forever to get me served and out the door on Sunday night, but in his defense he was the only one working and it was fairly busy. The food was good. Bottom line - I'll be back here in a week without any […] reservations! Devamı

It's a little more run down and less fancy than the Hilton across the street, but it's also noticeably less in price. It's worth it. It was a nice quiet place to stay. We did also have a sleep by number bed, which was a nice touch.

Pulling in, I wasn't so sure about the place... The building is large but has turquoise paint around the windows. I thought I was getting what I paid for, which wasn't much. But once I walked in the front door... Wow. Very nice, clean, and elegant. The person who checked us in was very nice. Internet was free for people staying at the hotel. The room […] was clean with sleep number beds and plenty of down feather pillows. My basic room included a refrigerator, microwave, and huge desk. I will definitely stay there again and highly recommend it. Devamı

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This hotel is a quarter-mile from my office, which is 40 miles from my home. Rather than sit in traffic for 5 hours while snow was falling at a rate of 1.5" per hour, I stayed here - as I have several times before. Always clean, always quiet, good restaurant serving breakfast, lunch, and dinner if needed. SleepNumber beds to boot!

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I enjoyed my stay at the Crowne Plaza. My only downfall to my visit is the first night we stayed there. We decided to eat at the restaurant in the hotel and my dinner took almost an hour before I got it. I almost wanted to tell them never mind, I don't want it. I ended up taking it to the room to eat. Overall tho, I would go back again. Loved the room. […] Very comfortable. Devamı

We thought the area was fantastic lots to do. The hotel was ok the deskperson told us we got one of his favorite rooms but we found food on the floor and we were put right next to the elevator so incessant dinging all night.

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The staff was friendly and attentive, and the room was clean and very comfortable. I honestly have no complaints! The bed was so comfy, I didn't want to leave it. :) The pool area was very clean. The music was a bit annoying (couldn't hear it from our room, thankfully), but I can see where it would lead to a more festive atmosphere in the evening. Breakfast […] buffet was a good selection, and standard hotel quality. Highly recommend. Devamı

Crowne Plaza Miwakkee Ave Prospect Heights, used as base when visiting Gurnee Mills Outlet Stores; good value and had outdoor pool, food only ok but we ate out only having breakfast there once. Ideal for what we wanted but you will need a car if staying here. If using GPS to get here then Prospect Heights must be included in data input to GPS we ended […] up in downtown Chicago after an 8 hr flight, in rush hour traffic, after 3rd call to hotel very nice lady told us to include Prospect Heights as part of address Devamı

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We had a "guaranteed reservation" for a room with double beds to accomodate our family. When we arrived thay only had a king bed with a (horrible) fold out sofa. They told us at the desk that "guaranteed" only means you have a room. We wouldn't have booked there is we had known they wouldn't guarantee the room with the appropriate beds. Otherwise, the […] place is nothing special and probably not worth the money. We definitely won't stay there again. Devamı

was not as close to Wrigley as was stated, but nice place and people.

Other than having someone set off the fire alarm the first night it was a great stay. The staff acted quickly to reset the alarm so we could return to sleep. The beds are the most comfortable thing I have ever slept on. The hotel was clean and the staff were friendly during my stay.

We were there on the weekend and enjoyed our stay however I got the idea they cater to a business crowd. For example the Tiki Bar by the pool is open Tuesday - Thursday.

The Sleep By Number beds that many raved about on reviews didn't work. We had 2 rooms; 4 queen beds and only 3 of the 4 functioned as they should have. Outlet in bathroom didn't work--big inconvenience! Even when I bought it up to the front desk, they more/less shrugged it off. No apolologies. Would not stay there again.

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Two things bothered me. I was exciting to try the sleep number bed and it was not working at all :(. Also the heater was not too good. Even setting on 75 degrees it didn't heat the room as well as I wanted. It was cold.

Great service, really friendly staff, clean and comfortable room with sleep # bed. Will stay here again.

My office is in Wheeling and I come in for office visits every month or two. This was my first stay at the Crown Plaza and I plan on staying there again! The staff was very friendly, the hotel was super clean, the food was delicious, and they were quite accomodating when my flight was cancelled last minute and I needed to stay an extra night. Great […] hotel for the business traveler. Devamı

We were surprised with the room that we reserved. It was beautiful with oak wood and very comfortable bed. The only problem we had was finding someone there that spoke good English later on in the night. The manager did respond to us quickly and address our issue. Everyone that we talked with was extremely polite to us, and the room was spotless. I' […] am still amazed the we received such a good rate. BTW not that far from downtown Chicago. Devamı

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Hotel was very nice, clean, and beds were great. The only bad rhing was the breakfast in the hotel wasn't very good. Could even eat the eggs!! Would stay again but eat somewhere else!!

Very nice place outside the downtown, good restaurant and bar. nice place to relax after a long day at the city with wife and children.

This is an outstanding facility and the rates are terrific. Rooms were exceptional. The "sleep number" bed was extremely comforatable. Would definitely stay here again!

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Our hotel stay was fantastic. The room was beautiful. The staff was friendly and efficient. The room service was fantastic, and relatively speedy for the quality of the food. It was great. The sleep number bed was cool too, we'd never slept on one before and enjoyed playing with it and then sleeping on it. :) The hotel was about half an hour away from […] the city, so there wasn't a whole bunch of noise or traffic or anything like that. The only complaint I had about the surrounding area was that there was a bit of construction around there, and it kept confusing not only us, but our gps thing as well, so that was kind of annoying. The hotel itself was fantastic though, exceeded expectations. Devamı

We loved the sleep-by-number bed, the high quality bedding, and down comforter and pillows. The floor we were on was very quiet but I think it was because we were the only ones on it??? Road construction in front of the hotel was a minor inconvience.

The Aerobed was great, the room was well appointed except for the bathroom which could have used some grout work. They make you go around the building hunting for numbered doors, which are not visible at night, the light shines the wrong way.

Room was clean and nice size. The beds were very comfortable.

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Very helpful and courteous staff, comfortable sleep number beds, very tasty breakfast buffet with lots of hot and cold food options, computer room for checking e-mail, nice pool, quiet location surrounded by lots of green space but not far from highway access

First of all, it was my first night on a Sleep Number bed. That was amazing. The sheets were clean, the room was nice. Fridge and microwave were nice. Front desk was all we could ask for. The price could not have been beat, plus it was far enough away from downtown, that it almost felt as if you were walking down your own street. We are defiantly coming […] back. Devamı

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