Baymont Inn & Suites - Southfield/ Detroit - Southfield

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Our stay was good...there in town for cousins wedding Returning to the room after the reception our door was left open from the housekeeping staff..that was not cool...items were still there but still not cool

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The location of the hotel was good. The room was decent. The bathroom fan made noise. The front desk staff and eating area personnel were not friendly or personable. Customer service determines whether or not I return and spend my money on a future stay.

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I was disappointed. One example, our room did not have any bath towels in it when we checked in, believe it or not, the hotel staff told me they don't have a single bath towel to give me because they were all in the laundry. They had plenty of hand towels to give me. Great, thanks.

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very hard to locate. very noisy at night. charge you an extra 50.00 if you use debit card and takes forever to return to account.

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Disappointing

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I liked it better when it was the hampton inn. I dont like the fact that they dropped the deposit bomb after i already paid for my non refundable room. And the fact that they give you wristbands to swim. That aint no best western water park.. It use to not be like that before. So i will not be staying at the Baymont Inn nomore.

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I stayed at this hotel for a little getaway with my boyfriend. The front desk staff was very friendly. The pool however was ice cold. The hot tub was huge and relaxing. The bed was very comfy and the room was clean and pleasant. We had a big flat screen tv but it didn't have that many channels. The breakfast was very disappointing. I would stay here […] again however. Devamı

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Staff was friendly and helpful. First time at con. breakfast milk was spoiled and so were waffles. Didn't try it again. Ceiling in room leaked after a rain, was offered a new room but the leak wasn't in an area that mattered to me so I declined. Overall not bad. Was Quiet and comfortable.

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Location was strange because there was no street sign to indicate where to turn. Also no good signage, hotel couldn't be spotted from main street. But over all, the service was great, friendly staff, room was super clean and smelled fresh. Vending maching is $2 for each item, thought that was pricy but I would definitely stay there again.

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Hotel was barely acceptable.Bathroom door hinges screeched like tortured cats. Cleaning staff never replenished coffee packets.Milk at breakfast bar spoiled,food was stale/old.Hotel was quiet and beds comfortable.

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It was ok

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The hotel was very clean. The bed was extremely comfortable, and the staff was nice. The price was great and we will definitely stay there again.

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My stay at Baymont was satisfying. This is a nice hotel with clean rooms and a reasonable rate. The only issue is that the Hotel is hard to find, taking an extra 15 minutes of circling around. Now that I know where it is, I am likely to stay there again.

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Some of the Housekeeping did not speak English making it hard to express my room needs. The Bathtubs were not thoroughly clean, I found left over dirt in one tub and when my room was change, I found a nice amount of hairs in the tub. When towels were needed to shower the housekeepers tried yo give us wash cloths instead. The swimming pool was beyond […] frezzing level and the jacuzzi did eventually turn to cold water. I was there 3 nights and the we had bacon one time for the Continentel breakfast. Overall the stay was very disappointing The only good thing was the location. This Hotel gave me exactly what i paid for cheap service. Devamı

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My stay was not pleasant it was a bug n my room room was dirty bathroom was dirty no meat 4 breakfast vending machines r to high i have still yet 2 receive my deposit back

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The room that I stayed in had a phone that did not work. The blow dryer only worked for seconds at a time. There was no toilet tissue in the room. The hot tub had so much chlorine in it my children smelt like bleach for two days. Then the day of check out the maid walked in the room at 9am trying to clean and people were telling my family that check […] out was at 11am. Devamı

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Dump, never seen a room this bad

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When we arrived at this hotel it looked abandon. It was dark and really hard to find, we called the front desk to get directions and the clerk was rude and not helpful. On a good note the room we had was at least clean, but the hallway smelled of smoke. All in all on a scale from 1-5 I give this hotel a 2.

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It was a nice overnight stay, however when I booked and paid for my room it was for double occupancy and when I got to the hotel they had change my reservation to a King size stated that the hotel was almost filled to capacity. Thank goodness I was there with my 11 year old and not another adult.

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It was a bit noisey between guest running up and down the hallway and the staff talking very loudly while working (cleaning). It was clean, but a little out dated. The staff was not friendly nor efficient. It was an alright stay but I don't believe i'll be back for another stay.

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Did not get any rest due to kids running up an down the hallways late at night.. called front desk to complain but nothing was done. It was a total waste of money but u get what u pay for.

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LOCATION,CLOSE TO FREEWAY. CLEAN ROOMS, GOOD BREAKFAST

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stay was diappointing room wasnt clean elevator was out and no clean towels or rags and the breakfast leaves a lot to desire..........

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The hotel had great service the rooms are decent also the pool and jacuzzi is very nice... I enjoyed my stay

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It was a really good stay. I will be going back soon. The bed was awesome. I didn't want to do much but rest because the bed was so comfortable. The breakfast bar would have been better if they had some form of breakfast meat but is was nice.

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Great stay. Very cozy. Will be back at least twice a month :)

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The hallway at check in smelled like marijuana. Although I was in the non-smoking wing. We never got enough towels. The continental breakfast the coffee was warm. Since we stayed multiple nights our room was not cleaned until after 3:00 PM. Great location to the city.

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Friendly and helpful staff. Room was clean, large with comfy beds. Breakfast and wifi were included in the price which was great. Hotel needs upgrading otherwise good value!

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Hampton Inns dropped this location for a reason.

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My stay was ok I was dissappointed in house keeping didnt leave towels and things

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My wife and I really enjoyed our stay for the week there.The staff were polite and professional, the management was even helpful, our room was quite clean, and pretty quiet, with the exception of when I moved the bed, on the floor of the headboard was a dirty tampon. The continental breakfast wasn't the worst with the options given.There was an indoor […] pool/jacuzzi, and fitness room available which my wife found enjoyable. It looks like there are undergoing some slight remodeling, but nothing extensive to interrupt your stay. You had the occasional 1or 2 rambunctious guest there, but that was to be expected near the weekend. We wouldn't mind staying again if we had to. Devamı

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My stay was awful, no towels the whole trip. There was many families upset with this Baymont. Ive stayed at Baymont hotels before and did have any problems. They need to step everything up from customer service to clean rooms and have enough resoures for your guests.

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Didn't expect my room to have a sliding door opening onto an indoor pool. Was not there to swim, this was business travel. Hard to get to sleep early since the pool is open til 11pm and the dome over the pool makes for a loud environment. And what's up with each room number being written on a piece of tape and stuck to the door, in lieu of, say, a […] metal or plastic plate inscribed with the number? Creepy. Devamı

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As it transitions to its new owners and expect the normal inconvenience of rebranding. Doors had tape with room number in it. Condition was a little dirty as they remodel. Some things say Hampton, some say Baymont. Service was good. Just a confused atmosphere during the change over.

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Number one: I hope the hotel is under renovation. Number two: I hope they finish soon. My only complaint.

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Matress was dirty.

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