The Whitehall Hotel - Chicago

ı think it is a business hotel, but they have no internet access

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Very impressed with this landmark hotel. Staff was excellent. Room was very impressive and adequate size for an older hotel. Location is excellent. Quaint bar! Highly recommend!

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it was awesome

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It was very clean and nice. My room was recently redone, and tasteful. I would like to see cheaper options for the menu.

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Our rom wasn't ready when we arrived and we seemed to wait forever to get checked in. Evan indicated it would be a shot wait that turned out to be an hour. He wasn't even apologetic.

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It was awsome. Great location. Friendly staff. Clean room.

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Top notch in every way. Staff went out of their way to accommodate us from the front desk to the door men. Beautiful old redone hotel in the heart of everything!!! Would love to go back again.

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Great Small Hotel With Easy Access To Shopping Nightclubs And Museums. The Employees Love Their Hotel And It Comes Through To Make For A Wonderful Place To stay

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satisfied

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Pretty good place to stay I would come back

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We were extremely pleased with the wonderful staff, service and proximinity to everything we were wanting to see in Chicago. The doormen were first class with friendly information, courtesy and smiles. We requested extra pillows and ice and they were delivered promptly and efficiently. We were within walking distance of transportation, shopping and […] exquisite restaurants. I would highly recommend and look forward to returning to the Whitehall! Devamı

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This was a great find. They gave us a free upgrade when we arrived which made it even nicer. Very comfortable

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Location is access able to to all the attractions of shopping , restaurants and the staff we encounterd in our 6 day stay were helpfull. The front desk manager and the General manager do tend to be a bit straight forward not at all understanding . By the book and that's that.should have a water fountain as they do deliver Ice and a water jug but was […] told Only one jug at a time. Devamı

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delightful small hotel with great bar, restaurant, staff, and location; and did I mention the staff?!!

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I stay here often, but they simply must update their WiFi Internet service. Not only do they charge extra for its use, but the WiFi is the slowest I've ever used. They need to provide high speed Wireless throughout and it should be free like very other hotel I've stayed at in Chicago and elsewhere.

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Nice little hotel that's conveniently located. Had a bit of difficulty with Wi-Fi, but other than that, a very nice stay.

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Great building and location. They room had a nice view and was clean and comfortable. My only complaint is the small bathtub.

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We have stayed here a couple of times. It's convenient, comfortable, and friendly. However, they really need to invest in more up-to-date televisions and a wider range of TV channels.

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Will return on next trip. Very personal, as if coming home. Excellent location, nice refurbishing, everything tip top.

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I really enjoyed my stay. The staff was helpful and friendly. The location of the hotel was awesome. Not far from the trains and sites.

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It's 2013; Asking me to pay for the internet ($10 a day) is absurd. The staff was less than cordial and all seemed as unhappy to be there as I soon was. Have stayed previously at The Hotel Felix and will be returning there from now on. Too many Hotels to choose from to deal with nonsense.

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Great location, with Michigan Avenue right at your door. The staff was extremely friendly and helpful. My room was very nice and the bed was heavenly. I arrived early for check-in and was given an upgrade on my room. I will definitely stay at the Whitehall the next time I am in Chicago.

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Decided on this hotel after reading reviews. Great location, friendly, helpful staff and we loved the room. I will definitely return to this boutique hotel. A very nice change from the big chain hotels.

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Hotel is in a great location and well maintained for an old structure. Rooms were small, but comfortable, especially for a 3-day stay. My disappointment was that internet was $10 per day per device and telephone was $.10 per minute. An 800 number could be called for 30 minutes, but charged at $.10 per minute afterward. I couldn't use this for a 3-hour […] board meeting conference call. A prepaid calling card wouldn't work for an 800 number. I had to use my cell phone, a less reliable and static-free method. It seems like every other hotel offers free internet wi-fi and long distance telephone in the U.S. Devamı

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I appreciate the proximity to Michigan Ave., without the burden of heavy foot traffic. The hotel is small and not top-of-the-line modern, etc., but it has all the comforts you need: comfy bed, warm linens, gigantic tv, etc. I especially enjoyed the Asian restaurant downstairs for a quick snack or drink.

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This hotel was so convenient. My room was very nice and those pillows are a dream! All staff that I dealt with were pleasant, helpful and friendly. Two small grizzles: 1) one elevator was not working one day, so there was a long wait for the one working elevator 2) the WiFi is expensive and patchy, in that it often did not work in the room and I had […] to use it in the downstairs areas. Nevertheless, I really like the hotel and would stay here again Devamı

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They are still remodeling/updating. We had an old TV, but they are in the process of putting flat screens in all of the rooms. One note, we wish they had a coffee pot in the room. Amenities are very good, good water pressure, good towels. Everything very nice, small lobby, and small elevators. Not that big of a deal, but they are a tad slow and get […] full so you have to catch the next one. I would stay there again. Got a great rate. Definitely recommend. Devamı

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We're not sure. The location was great and the staff was very good but our renovated room had a TV that hardly worked, the glasses weren't clean,the bathroom switch wasn't right and the worse thing were the elevators that didn't work so we had to use the freight elevator.

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Marvelous location, few steps off Michigan. Room was spotless, great bed, beautiful bathroom. I usually stay at Drake, they were booked. Gave The Whitehall a try. Very good experience, would be perfect if they had an ICE MACHINE and an in-room coffee maker. I'm not about to pay for room service for ice delivery. The coffee maker is a great amenity in […] the morning, who wants to go down to the lobby for a cup of coffee? Prior to shower, etc. Not convenient. Great staff, nice little bar. Great value. Devamı

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Great location, great hotel bar and we were upgraded to a suite for free!! The only downside was that they only had 1 working elevator and it was small and slow. We waited for 2 full elevators to pass us up before we took the stairs down 11 flights will alll our luggage. That being said, if we would have called a bellhop they would have taken our bags […] and us on the service elevator. But, since my wife and I are both able bodies, we decided to just walk to stairs. Great overall experience of a super classy room with a big 4-poster bed with all the modern conveniences! Devamı

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Great front desk people. great price and location make up for the dated television and phone. With all that said, the price alone would get me to stay there again. Half block from Michigan Avenue.

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It was a great place to stay after they fixed the elevators and we didnt have to take the service elevator. Very clean and people are VERY friendly and helpful.

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The Whitehall was in a perfect location and our room had nice amenities and was clean and well appointed. We got to check in early, and when I pointed out that there was no wastebasket in the bathroom or bathrobes in the closet, the staff brought them right away. When ice is needed, the staff come and get the icebucket or bring a filled bucket and trade […] out for the empty one. There were no icebucket bag liners, which is one of my pet peeves. Do beware of getting a dark room. We were on 7th floor and on the side that looked straight into another building, about 7 feet away. I like to try different hotels, but if I return to Chicago I would probably try them again due to the value, location/comfort, and friendly staff. Devamı

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Great location, just few steps from magnificent mile of N. Michigan ave, and all its' shops, restaurants, and easy access to transportation. Staff was very helpful. Hotel is old, lobby could be updated. Will definitely return.

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Older boutique hotel with a lot of charm. Classy but not pretentious. Definitely a steal for the money!

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This is an older hotel with the usual travails--one elevator not working, older television in room, carpets and furniture worn, BUT the staff was nice, especially at the front door and the price was excellent for a hotel across the street from the Four Seasons and in the Mag Mile neighborhood. If your time in Chicago is spent shopping, touring, attending […] games, etc., this makes a pretty good spot to coordinate your visit especially if you can get an attractive room rate. Devamı

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My only complaints about the whitehall are the difficulty in getting internet access in the room (and having to pay for it) and the low lighting in the room. Everthing else, especially the staff and the location, was great.

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This Old-World, renovated hotel was wonderful. Close to all important locations without the Four Seasons (across the street) prices. I recommend it highly!

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In one word, awful! One elevator did not work, and it was substituted with the freight elevator, which was filthy and dungy, and inconvenient to get to. They closed the front door, and made entering and exiting the hotel through a maze difficult. They did not have my reservation when I arrived at the hotel, and neither did they have my colleague's, […] who arrived the following day. I did not appreciate being awakened by the maid who was cleaning the room next door, nor did I appreciate the nastiness and insincerity of the check-out person who sardonically dismissed my comments about my stay, which she asked for. Devamı

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