Hyatt Regency Cincinnati - Cincinnati

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Staff were great. Valet were super as well. The rooms were very well appointed. I could not locate the bathroom vent fan, slight amount of stained grout in the shower as well as very little toilet paper were the only detractions from an otherwise great experience. I was impressed overall. What a great view of the city. Oh yea; I got to meet the lead […] for the band I was there to see in the elevator. Really cool to see her there before the concert. I would love to stay there again. Devamı

Toilet was dirty.

only concern was i booked a double queen and was given a single bed. then was able to finally get double full beds.(took some convincing for them to give me the full beds and said that they were full).

I had requested a double gueen room and when we got there we were given a single queen room and told they were over booked and there was nothing they could do. If we had reservations with a confermation of of a double queen, why wasn't it honored and not double booked? Very small room. Won't stay there again.

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Our stay at the Hyatt Regency was perfect!! As part of our birthday weekend the stay at the hotel just made the weekend that much sweeter! Kudos to the Hyatt. Keep up the good work!!

The hotel was fine, but I was disappointed when the King size bed package I had paid for wasn't available when I checked in. I was downgraded to a queen package with no compensation. The hotel staff said they couldn't guarantee what Hotels.com had advertised.

It is rare that I give a negative review, but it's a must on this particular stay. We had a terrible time checking in to this hotel and did not get into our room until 90 minutes after the hotel check in time. This was unacceptable to me since we were traveling with little children. Thankfully, the manager did come to us directly with our room keys […] when the room was available and bought our breakfast the next morning. After this, it did get better. The only other downside is that the beds in the room were very uncomfortable, and there was no counter space in the bathroom. On the flip side, the servers in the resturant were excellent. I did appreciate all they did for us. Devamı

Staff very helpful. Great location. Close to Fountain Square and right across the street from the Duke Energy Convention Center. This was my second visit and I'll definitely stay again when I'm back in town.

While leaving the 5th floor fitness facility I lacerated my scalp on a magnetic lock, which projected 2 inches below the rest of the doorframe. It was visible, if you didn't have to look down in order to push the latch.... The personnel at the front desk appeared concerned, and assured me that the manager would call. Nobody ever did. That's really poor […] service. I'd rather not go back. Devamı

When I entered my room it was very warm & stuffy. I turned the thermostat down to try and cool the room. The fan on the climate control was running continually with no relief. I left the room and returned a few hours later. The room was even warmer. I called down and asked if I could change the room. The answer that I received was that the cooling system […] had to be turned on manually in my room. The person was very flip in her reply, not professional. No word of apology or understanding. The service person came fairly promptly and made the correction. He said that he had made about 30 of these calls in the last day. If this was a wide spread problem, I should have been made aware of it upon check-in. I also found that the room I was given was separated by a door to the next room. consequently, I could hear every word from the couple next door. My overall impression was negative. This is an adequate 3 star hotel and nothing more. The biggest positive was it's proximity to downtown Cincinnati. Devamı

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Check in time for the hotel is 3:00. I arrived at 5:00 needing to check in and change clothes quickly to make it to a 6:00 dinner engagement. The hotel was not able to check me in to any room as they were not cleaned yet. I told them of my predicament and was given a key to the men's locker room which was lacking. I dressed there after a previous user […] and used the shower facility and my clothes, socks etc were all wet having to go to this dinner cold and uncomfortable. My room was not ready until 8:00. Upon entering my room the bathroom wall paper was pealing, mirror was cracked and the bath tub was dirty. I was very disappointed and with all the choices in downtown Cincinnati, I would not stay there again. Devamı

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Nice Hotel, great kiosk check in. Don't stay on the 5th floor if you don't like the smell of clorine from the pool.

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This was our first time staying at the Hyatt in Cinncinati,Ohio. The trip was a surprised birthday gift for my husband because I had bought him tickets to see his favorite band playing at the us arena. Our room was clean and comfy, until the ceiling tiles fell down. We was moved to another room and we found a used syringe in the night stand. OMG!! I […] am so glad that we did not reach into the drawer first without looking.Our wonderful planned weekend turned out to be an awful trip!! Devamı

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Great location and stay for a night on the town.

I feel the true test of business is how they respond in bad situations. The hotel experienced some sort of drop in water pressure and had to turn off all the water in the hotel. It was still off when I left the next day. They gave us bottles of water to use to brush teeth, but they didn't do enough. I had to celebrate my first wedding anniversary in […] a hotel with no running water. Very inconvenient and they didn't even call guests to inform them or anything just to find out on their own. It has a desirable location, but all in all, my anniversary was ruined. Devamı

Was not very impressed considering it's a Hyatt Regency. Also, the water was out in the entire building for over 24 hours.

room was clean and comfortable, customer service was excellent!

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If you've ever stayed in a decent hotel downtown of a city... you'll be disappointed here. If you end up here the 10 dollar "upgrade" to river view is a 10 dollar upgrade to see a half dozen parking garages and 4 feet of river.

All aspects of service from front desk, bell desk, valet were very good. Room was clean but extremely small. Food selection in the restaurant was limited and more exotic than mainstream. However my only real complaint was that the room we had reserved was "unavailable". We had reserved a king room and had to accept a queen (at the same price). Not […] good for the restless sleepers! If they are accepting a "reservation" then they should "reserve" the room. Devamı

The room was too small, I have stayed in several hotels and never been in one without a bathtub. Shower only , which I could touch end to end with my elbows extended out. Tv was older than I am. We had two rooms one adjacent sides with doors that connected all the rooms. I heard drunk girls all night on one side and a guy coughing all night on the other. […] It was not the "romantic" weekend that we planned. The hotel restaurant was closed due to construction. There was a nice employee who helped with dining arrangements. Devamı

Stayed 2 nights on December. The rooms were a bit dated but I have seen worse. Bar was OK as was the breakfast on Sunday. Location in the city center was just great. For the low special offer price we got it was a real deal. Would come back again for this price but if I need to pay normal might think twice. The only possible setback we faced was the […] scratch on the door handle of our car which was most likely caused during the parking (valet). So check the car carefully before drop off and after pick up, as well. Devamı

My family and I stayed at the Hyatt for Thanksgiving with our family in Cincinnati. The location was very convenient to the highways and to Fountain Square. What was really odd was each day of our stay we had to ask for washcloths. My husband joked that they must be on some sort of washcloth austerity program. It was real annoying that the room would […] be made up but no washcloths would be left. Plus, the parking is rather inconvenient. They don't have their own parking garage and having the car parked via valets is extra expense. The room was comfortable, but when we arrived there were beads on the rug near the window which made up wonder when was the last time the rug was vacuumed. We won't stay there again.... Devamı

My room was wonderful. The only complaint is the cost for parking overnight in the hotel's parking deck. I think at least it should be half the cost (can you say discount), for the guests Vs. the general public. It will ease the cost of stay. Almost satified Byll

Room was nice, but could use an updated TV.Best surprise was the deal w/breakfast included! You have to get this included! Excellent buffet and even better deal!!

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Awesome experience for a great price!!

I stayed here while taking my son to a Bengals game. Got a great rate from hotels.com. Location was good, had some activity to keep kid busy at Fountain Square on Saturday before game. Easy walk to the the stadium and got in and out of parking lot ok. I would recomend this location for anyone going to a game, baseball or football.

Great location great shopping..., food..lots of parking...enjoyed my stay would come again!!!!!........Could use a little updating, like flat screen..newer decore for bathrooms :)

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Nice hotel, but if there is a football game in Cincinnati, the hotel is very close to the stadium and attracts many football fans. It was very hard to sleep with loud fans going in and out of their rooms all night as they celebrated. When I asked about moving to another room, I was simply told that the hotel sold out. If you are not a football fan and […] want to sleep, avoid the hotel on game weekends. Devamı

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This hotel is overall all right but nothing special or particularly outstanding, and it is on the expensive side. If you are traveling at your own expense, you may want to look for less pricy options.

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Room was very small and bathroom smaller. For the price I expected more.