The Westin St Francis on Union Square - San Francisco

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great location but dont touch touch the contents of the fridge for more than 10 sec or else they'll charge you

Overall nice experience. All doorman but one were polite and non aggressive for tips. Good steak house, great location!

Vey bad. I got there very late there, and I couldn't get a room because they were in a daily systems security audit. It took 30 minutes to have a room at 2:30 in the morning. The front desk personnel didn't help at all

Great hotel services and fantastic location only down side was that I had booked a classic queen bed and it was quiet definitely a double bed and for a couple would have been a small bed in a small room but clean . Thought it was not quiet a five star hotel no robes , slipper so a bit disappointing as have stayed at a lot of western properties and always […] been impressed . Devamı

small rooms for the price

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It's an old hotel - the Lobby area is very nice and it's in a great location but the walls are thin and my loud neighbors made it hard to sleep, I could almost hear every word they said. I also had a room where the TV was to the side of the bed, it's a bit nit picky but that is a pet peeve of mine!

I had a great time with who I was lol

We had a wonderful time. Plenty of good restaraunts and shopping was awesome!

The room was dirty with mildew on the walls near the window. The bathtub was dingy and the pillows and towels were old an worn. The minibar was broken but in use. A loud sound would occur randomly both day and night. It was not unlike a generator kicking on. Overall, we will not be staying at what should be a hotel that pairs its great history with […] clean and comfortable guest rooms again. What a shame. Devamı

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Room was nice, but I had stayed previously in a renovated room in a different tower that was much more modern. Check-in staff was excellent. Room was ready at 8:30 am, we were offered a late check-out and umbrellas for the rainy weather. Thanks Yvonne!

Great location, especially for shopping and tourist site seeing. Lovely old hotel in great condition. Bathroom amenities limited but clean. Oak room restaurant had great food at good prices. Staff are friendly and helpful.

It was a great location but the room was expensive for what it actually was. Had one of the fancy titles where in reality, it was a small room with a king size bed. Not the King Suite that was described or showing in the pictures. Location is what makes it complete. Would I go back there? I would look at other options first. Especially at the price […] I paid. Devamı

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Excellent, excellent hotel ... can't say enough.

There was a hair in the tub that they didn't remove after complained 3 times.

A good choice to be in the heart of the city for a good value.

elegant decoration; nice service

while lugging my luggage up the front steps, bellman no where to be seen. misdirection to the right set of elevators, that had me walking miles away in another building tower. banquet food was horrible. i expected better for a $135. ticket. chicken dry, not all courses available, "we ran out of salad, if you want one you have to call the manager over […] and he will get you a salad" this sounded a bit extreme. no coffee service, after pouring coffee for three people at a table of eight. very rude wait service. with the exception of downtown noise, and drunk young people yelling in the hall at 2am, the st francis is still a charming,(large, multibuilding) hotel. would istay there again. $58 per nite parking for hotel guest. no Devamı

The staff was great, the hotel was amazing!! I received a room with a perfect view of Union Square! Fantastic location! Thanks to Hotels.com & Westin for a smooth transaction & fantastic vacation!

We absolutely loved it. We have a 3 month old baby and he was just in love with the place! Great views, great service. Great all around, but mainly wonderful location - central to everything.

We just staying at St Francis over all. Very excelent.

I have nostalgic feelings for this hotel from my youth, my mother and I used to come and have lunch while we were downtown shopping. We stayed in the historic section, facing Union Square, fabulous room! Hallways, carpet are a bit in need of a lift, but the rest of the hotel retains it's reputation. Incredible location, you can hear the cable cars in […] your sleep, walk everywhere. Go there now!! Devamı

Loved staying at this hotel!! The location was amazing and it offerred something for everyone. Those "heavenly beds" are truly heavenly. I have difficulty sleeping away from home, but not on those beds, they are so comfortable! Especially enjoyed the fresh donuts served in the lounge in the mornings. A quick bite and you'd be on your way to explore […] Union Square and the city. This hotel is a real treasure. You can feel the old San Francisco vibe as soon as you enter the lobby. Would definitely stay there again. Devamı

The hotel is in a great situation and has a grand entrance and public area. However, the rooms are tiny. You can get the same convenience at much lower price, if you don't care about the entrance and foyer.

This hotel is right across the street from Union Square, close to shopping and the cable car turnaround on Powell. There's a great breakfast place up Powell called Sear's, and Roxanne's is one block further up, if there's a line at Sear's. We stayed on the 25th floor of the tower and had a great view. People on the 12th floor complained that they couldn't […] see anything but the older building. The room had great amenities - a refrigerator, safe, robes and nice bathroom. There are two restaurants inside the hotel. We ate at the quieter Oak Room - a beautiful room with good food. There's a snack bar/bar in the lobby with everything from pastries and sandwiches to fruit salad and martinis. The staff was very helpful, and the bell man very colorful and talkative. One thing: $51 a day for parking! Devamı

Excellent Hotel - perfect location....

Great old hotel with a lot of charm and a good lobby bar. Great location and staff. My only complaint is the room was noisy with pipe noise and we could hear a lot of hallway noise.

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I love the St Francis for both convenience and history. The room we got through Hotels was in the old building and was very small and cramped.

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I was disappointed in the dingyness of the hallways and the room. The room was very very small. Also, the elevators were very slow, thankfully were were only on the 3rd floor

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Theaters, transportation, and idenity make the St Francis to stay. Hotel staff about 50% are GREAT the other, need to find new jobs that they enjoy! Closet room had paint peeling. Removal of mini bar left a huge hole in the side of cabinet which was surprising to see in a Westin. The desk phone did not work and still was not working when I departed […] 4 nights later and 4 phone calls to request repair. This was in the new tower which I paid extra for. What a waste of money! Devamı

Fabulous location and awesome views of Union Square from our room. Nice interior and lots of history to the hotel. Only glitch was that the person who checked us in watched us stand in the Starwood Preferred line for over 5 minutes (she was in the "regular" section. She had NO one to service. Finally my husband walked over two computers to her non existant […] line and asked to be checked in. Then all of a sudden, she could help him. What a joke. I walked off to explore the lobby with my son until my husband came up to me, irritated that I must be the one to check us in, because the reservation was in my name. He left our bag at the counter and we switched off with our son. She was not rude directly, but their was an air of snobbiness that I have not ever experienced in any hotels around the world. Then as I was done checking in, I leaned down to get our bag and she says, "Yes, that is his bag." As if it was some strange fools. I replied politely by saying, "No. It is OUR bag. Thank you." She gave me a smile then a snide look. This check in clerk might consider being much more careful about her "attitude" with clients. She has no idea the annual incomes, nor anything else about clients. Because I used hotels.com, she assumes that I am on a budget. Her attitude would make me reconsider another stay hear. However, the next day, I had a very pleasant experience with another clerk. Devamı

A wonderful refuge in the midst of Holiday Madness! The beds are still amazing.

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We went here to celebrate my wife's birthday. We booked a deluxe grand king tower room. The first room they gave us faced the rear of the building and the view was so so. Also one of the windows were sealed with duct tape of all things. I asked for another room and the were kind enough to give us one facing union square. The views of the city from the […] bay window were breath taking. The room was large and clean except for the chaise lounge chair. It had what looked to be an old disgusting stain on it. What it was, I can't say in this review. Needless to say, we never sat on that chair but otherwise the room was great. We ate at the Bourbon Steak House which is located in the Hotel. The meal was great though on the expensive side. Devamı

The location, amenities and overall apperance of the St. Regis were great! The lobby, Clock Bar and Bourbon restaurant were all very modern and clean and the staff was all very friendly. We stayed in a basic double room in the original hotel. Overall, the rooms were nice, but in need of some updating...mostly in the bathrooms, specifically the shower/tub. […] The fixtures are old and outdated. Other than that, it's a great hotel in a prime location Devamı

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We had a great stay at this hotel. Got a good deal on hotels.com and the room was like a fine old style new york hotel - high ceilings, crown molding, and a nice chandelier. Bathroom was marble although a bit old school, but we were very happy.

this hotel is facing the square, very close to everything......i thought the room service prices were a bit high and the internet was a daily fee and it was pretty horrible- it kept logging me off - it is free in the lobby though so you can get free internet there...i would stay here again, if you want amazing views of the city ask for a high floor […] in the newer tower... Devamı

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Amazing

over rated for the money

My room was very dark, carpet old & dirty. No view @ all. Bath tub was really stained. In room movie was expensive.